Romano's Macaroni Grill

Not open!!

Atmosphere: 1

Food: 1

Service: 1

I think they have a staff issue, because our food arrived warm, like it had been waiting for the waiter to serve the dishes. The flavor is always good, but you kinda want it to be hot.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Alfredo, Salad, Penne Rustica

Food was mediocre ? and service was not the most attentive. I won't eat there again. The dish I got was overseasoned with rosemary. My husband dish tasted like something we could have made at home.

Atmosphere: 3

Food: 2

Service: 3

I had a really frustrating experience at this Macaroni Grill recently. My visit was a letdown from start to finish. The food was underwhelming and lacked flavor. The pasta was mushy, and the meat was overcooked. To make matters worse, the service was slow and inattentive. The staff seemed more interested in chatting with each other than taking care of customers. I won’t be returning.

Atmosphere: 2

Food: 3

Service: 1

I’ve been to this macaroni grill a few times and usually I have a great experience. This last time, however, I waited over 30 mins for my food and to top it off it came out cold. On top of it being cold I’m fairly certain my spaghetti and meat balls came out of a chef boyardee can. There was a heavy set gentleman with a thick accent who appeared to be the Manager who didn’t seem like he was interested in much, other than being on his phone...

Being in the service industry my self, I found this experience to be very off putting. I see why there’s always front row parking. But hey, at least the beer was cold.

The waiter was very friendly, helpful and understanding of my frustration. The waiter (I forget his name) did offer to have my meal remade. Unfortunately, I was about out of time and didn’t have the luxury of sitting and waiting for the kitchen to open another can of premade spaghetti

Ps. The service at Chilis down the street is more consistent even tho they’re busier.

Atmosphere: 3

Food: 1

Service: 3

We visit after church service on Sundays & always welcomed here. Service & food always good.

The host was really cool. I don't remember her name, but she was great. She got us our drinks and everything because her shiver wasn't there for a little bit and the food was pretty good and the service is very fast. 

The host was really cool. I don't remember her name, but she was great. She got us our drinks and everything because her shiver wasn't there for a little bit and the food was pretty good and the service is very fast. 

My husband and 3 brothers had lunch was served by a waitress she didn’t came back to the table to check on them. I asked my husband to bring me a lasagna he did bring and was good. They didn’t add a nothing my husband paid $22 for a lasagna. No bread or a salad Nothing not even a bag!!! Think before you eat in a place like that :(

Atmosphere: 2

Food: 4

Service: 1

The resturant was pretty empty when we went. There was 1 hostess and 1 server and 1 cook from what we seen. Our server started getting busier with guests so we hardly had much of his attention. The hostess was great in coming to help if we needed anything. But our actual server looked overwhelmed. Some of our food was good, the appetizers were underwhelming and over priced for what they were. Overall for 6 people our bill was $180 and that was 2 kids meals out of the 6 and 2 appetizers so I think it was over priced for the quality and taste of the food.

The resturant was pretty empty when we went. There was 1 hostess and 1 server and 1 cook from what we seen. Our server started getting busier with guests so we hardly had much of his attention. The hostess was great in coming to help if we needed anything. But our actual server looked overwhelmed. Some of our food was good, the appetizers were underwhelming and over priced for what they were. Overall for 6 people our bill was $180 and that was 2 kids meals out of the 6 and 2 appetizers so I think it was over priced for the quality and taste of the food.

Always great food. Pricier now.

Atmosphere: 4

Food: 4

Service: 4

Our server was a young man with a shaved bald head. He did nothing more than bring water, take our order, and bring food. He did not take a drink order, desert order, pick up our dishes, or once ask if we needed anything or how our food was. Had to flag him down for bread, to order coffee, bring eating utensils, and to bring the check. We felt totally ignored. Worst service I've ever had. Will not go back.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Salad

We have enjoyed this restaurant for many years. The service is good, the food is excellent and the ambiance is very pleasant.

06/04/2024
I called a few times to place a ToGo order 130pm no one answered/ I'm thinking there super busy, or do not care ! Or maybe they went out of business for the lack of proper service.

A big NEGATIVE for these guys !

Atmosphere: 1

Food: 1

Service: 1