Rui's Shanghai Bistro
405 W Stuart Ave, Redlands
(909) 335-6770
Recent Reviews
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I actually ordered through Door Dash, and only 2/3 items got delivered. I did pick up the missing item myself, which defeats paying for delivery service convenience. Bottom line the food is very good with authentic choices, correctly executed! Just not sure who's fault it was, the restaurant or Door Dash driver..?
Atmosphere: 4
Food: 5
Service: 3
Don’t ever come here.
The owners are the worst.
Very salty Kung Pao chicken. The orange chicken doesn't taste like chicken what is that meat? 🤢 Oh dear I'm afraid this restaurant has gone downhill they used to be over on lugonia next to the DMV. They were so good and they were okay for 6 months over by eureka st.. now they're inconsistent... Will not be going back 😔 $$$down the drain
Atmosphere: 2
Food: 2
Service: 2
I have been coming to this restaurant since the old spot near the dmv and I can say the food is always on point. My only complaint I have is with the reception.
Atmosphere: 5
Food: 5
Service: 2
Some of the dishes were good, others not so much. Lots of choices. Service was good. The place was beautiful and had a great vibe.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Soup
Called 11am on Christmas day to reserve but was told don't take reservation. The staff said there are not much people for 6pm dinner. The most is 10 minutes wait and more tables will be set up to accommodate customers. Don't worry. When we arrived at 6pm, people are crowded at the reception desk and we waited for 54 minutes. Don't give false information to customer! Ask for manager but never show up! Poor service
Tables around us were messy. Server on his phone. We waited about 10 minutes didnt even get a drink. We just walked out.
Atmosphere: 1
Food: 1
Service: 1
Salt & Pepper Shrimp is not fresh. The texture of shrimp is fluffy and no flavor. We complained to the waiter and they insisted it’s fresh. Definitely one of the worst customer service experiences.
Atmosphere: 3
Food: 2
Service: 1
First time dining here, we ordered the spicy deep fried pork intestine, braised beef noodles, and Sautéed Chinese broccoli to share. Although the items we ordered were good, there was just something about the Braised Beef noodles that didn't sit right with me. It tasted like this pack of instant noodles I used to eat growing up... There's nothing wrong with the flavor but just that fact that I couldn't shake off, believing it was that instant noodle broth..
Their spicy level is not spicy if you're an actual spicy food eater.
Service was wonderful.
Atmosphere: 5
Food: 3
Service: 5
Really good Chinese food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, Egg Drop Soup, Pot Stickers
Restaurantji Recommends
Chow mein is usually hit or miss, but this place nailed it. ?
Atmosphere: 5
Food: 5
Service: 5
It was basic. After reading reviews I was expecting some delicious Chinese. Went around 4pm, no wait. The entire place was decorated heavily with Halloween props. Hostess sat us at a dirty table, while she cleaned it, she dropped the rag on the floor & then finished cleaning the table with the same dirty rag. Plates were cracked/broken. Sushi took about 15-20mins to receive. The mountain roll was the best thing we ate. They serve the food off of a cart. Ordered chicken fried rice, the chicken had no seasoning or sauce, very dry and very bland. Put eel sauce on it just to be able to eat it. Husband got the chow fun and he said it was also lacking any flavor, despite being medium spice. Space was large, and clean for the most part.
Parking: Very hard to find parking, in the back of the building, not many spots & small lot makes it hard to get two cars passing at the same time
Atmosphere: 3
Food: 1
Service: 2
The food is very good.
Atmosphere: 4
Food: 4
Service: 4
Exceptional service. Great food
Atmosphere: 4
Food: 5
Service: 5
Service was great but than again it was at 2:30 there was no one else there
I am so disappointed as I brought 2 new customers there and food was subpar.
Before I knew this I ordered 2 dishes to go and ended up throwing 1 of them in the trash it was too greasy and soggy.
I loved them when they were a small place but has been hit and miss with the new place.
Atmosphere: 5
Food: 3
Service: 5
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