Subway
19301 Saticoy St Unit E, Reseda
(818) 349-2060
Recent Reviews
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So I had a picture of a coupon that I seen at work , took a picture of it an tried to use it in store with the nice lady that saw it said that it would be fine , I was in the clear... here comes the manager (younger guy) that said I need a physical copy of the coupon , a tactic franchises use to control losses, I guess I said I do not he then proceeded to take my sandwich an say unfortunately you have to place the order threw the app , at this point the hypocrisy is WILD I then say ok there is a code I can use AND HAVE USED at other subways due to the promo nation wide at all subways. SOO at my own will I put the order threw the app I make the sandwich with double meat as I did in the store for my order I proceeded to pay. THAT moment it goes threw, the guy then seeing the recipet said I did not pay for the extra meat an would need to pay extra due to it not being on there even though threw the app i marked double meat option, google community, buyer BE AWARE....
Atmosphere: 3
Food: 3
Service: 1
I bought a sandwich thru the app when I seen I ordered from the wrong location I called to let them know. A snotty rude supervisor by the name of Vladimir answered and was really rude. And laughing when I told him I was going to report him for the unprofessionalism knowing full well they have no phone number or way to report customer service or anything. This guys shouldn't even be manager poor ass customer service
Atmosphere: 1
Food: 1
Service: 1
My wife and I decided to share a sandwich from Subway. We ordered the Spicy Italian with a few customizations—we requested no tomatoes, extra olives, and extra cucumbers. However, the sandwich we received had tomatoes, barely any olives, and no cucumbers at all. It was clear that the person who made the sandwich only read the top line of the order and prepared it the standard way. I’m extremely sensitive to tomatoes—I can’t have them or even any tomato juice on the sandwich, as it upsets my stomach and causes me to cough all night due to acid reflux. The sandwich maker didn’t seem to pay attention to the full order. It felt like she just wanted to get it done and put it on the shelf for pickup as quickly as possible. The Subway location looks just like any other Subway—standard decor and only a few tables inside. It’s a small place located next to Bank of America in the shopping center with Albertsons, at the corner of Tampa and Victory Boulevard in Reseda, California. Did I expect more from Subway? Yes.
Did they read the instructions fully and make the sandwich as requested? No.
Will I return to this Subway in the future? Possibly—but next time I might order in person so I can watch them make the sandwich. Come on, Subway—you can do better. Management needs to step up and make sure sandwich makers are reading the entire order, not just the first line or two.
Friendly
Atmosphere: 5
Food: 5
Service: 5
The ladies I think Indian two ladies deep and other one is very worst no customer
Service: 1
Worst customer service on this entire side of Tampa!!! this subway seems to serve customers based on a personal racial hierarchy, with personal side conversations prioritized over the customers wants and needs. 2 workers!!!! To no avail, I had to wait for them to finish talking before I could complete my order, I spoke louder several times. because one kept asking me what I would like all in between switching into another language with her fellow coworker, and as soon as a white customer walked in the semi Down syndromed customer service got even worst as my whole sandwich was abandoned, the next customer was greeted and gawked over with impeccable Customer service standards and served like the fake white Jesus most people serve. I’m really tired of foreigners running American brands and businesses, when u take Americans out of America what do you have?
Atmosphere: 1
Food: 1
Service: 1
Vegetarian options: Delicious, veggie delight sandwich. All wonderfully made by a terrific staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite Footlong Regular Sub
Sabby was great. Awesome service. Come to this location as much as you can!
Atmosphere: 5
Food: 5
Service: 5
Parking: Lots of spaces.
Kid-friendliness: Kids meals
Professional service the place to stop by
Restaurantji Recommends
Bruh the one in reseda closes b4 10pm at exactly 9pm they are closed even though the store sign says Monday to Friday 9am to 10pm
Dude just closed the door in front of my face at 9:30 , I was reading the sign Tuesday till 10 pm
It should be 5 stars but there's no bathroom!!! My poor 11 years old son have to hold his pee so bad after eating in this restaurant. He have to hold his pee while eating. DONT EAT HERE NO BATHROOM EVEN IF YOU PAY AS CUSTOMERS.
Been going here for sometime now and it's way better! Hot pastrami is my favorite now lol
I love the Tuna sandwich!! Healthy and Delicious!! ??
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