Absolutely horrible experience The guy at the drive-through couldn’t even speak English I never even got my sandwich but they literally charged me for it. I ordered for me and my two friends and they were able to get everything else in the order right but they completely could not get me my burger and I’m really upset. That was the only thing that I had to eat everyone else got like burgers and fries and other things but I just wanted my one burger. I am never letting this go.
Joe Fiorello
6 wrong orders after 5 last visits
Atmosphere: 1
Food: 1
Service: 1
Annette
Im sorry to say I won't be going back to Wendy's ever, I ordered a breakfast biscuit and sausage w/egg and one without egg, both my roommate and I didn't care for it at all. Hopefully the staff was just having a off day and the food will be better.
Food: 1
Lynn V.
Shout out to Brian! He welcomed us with a great attitude and great service 👏!
Atmosphere: 5
Food: 5
Service: 5
Joshua
Friday November 21, 2025 evening We were there for just half an hour for dinner that evening. The food was quickly prepared and there were only 6 people eating and spending time in the restaurant during the time we were there. I ordered a cheeseburger and 4 chicken nuggets with ketchup. It was clean and the employees were friendly and helpful when I asked for some napkins.
Atmosphere: 4
Food: 4
Service: 4
Gabriel Vellanoweth
Clean and inviting space! It's perfectly positioned at the corner of Shirmen Way and Tampa, offering you a spacious 190° view of both streets. During lunchtime, the traffic was pleasantly light and stayed that way, making it a peaceful spot to enjoy.
Atmosphere: 4
Food: 4
Service: 4
Irrapture x
I visit this location essentially every other week and it's great but today while on my way in to pickup my mobile order, the doors were locked. It was pouring out and my partner and I are just stuck out there for a whole minute until an employee was on their way out and opened the door for us. I thought it was an accident that they locked the door until I heard a customer ask an employee and he told them that it was locked on purpose. That honestly infuriated me to hear because us and like 4 other customers after us were just standing out in the rain until someone opened the door. Mind you it was like 2 PM, nowhere near the opening or closing times of the store.
The food also didn't taste as good today and honestly just felt like it was rushed and thrown together.
Just a really bad visit this time.
Atmosphere: 1
Food: 2
Service: 1
DESIGNBUILDLA
Worst customer service ever. Took us 30 minutes to order and get our food. Extremely backed up. Horrible, stay away. Totally under staffed and not trained properly. Never coming back again.
Atmosphere: 1
Food: 1
Service: 1
Human Male
Constantly getting orders wrong and taking to long for simple request, save yourself time go to a different location
I love this Wendy’s! Every single time I come here, the drive-thru staff is incredibly friendly and welcoming, and the food is always on point. The customer service I’ve received has been exceptional every visit.
Namya Sandal
it does the job
joshua costley
I love this Wendy’s location, I would drive the extra mile for them any day. The restaurant is clean, the staff are helpful. I think the managers name is “Silverado” he’s really sweet and kind…they have a very helpful team, they are doing a great job at this location
Atmosphere: 5
Food: 5
Service: 5
John Milligan
Quick and easy option for food.
Atmosphere: 4
Food: 4
Service: 5
Manuel Ortega
Wendys is good burgers good flavor.was good to be there..
Absolutely horrible experience The guy at the drive-through couldn’t even speak English I never even got my sandwich but they literally charged me for it. I ordered for me and my two friends and they were able to get everything else in the order right but they completely could not get me my burger and I’m really upset. That was the only thing that I had to eat everyone else got like burgers and fries and other things but I just wanted my one burger. I am never letting this go.
6 wrong orders after 5 last visits
Atmosphere: 1
Food: 1
Service: 1
Im sorry to say I won't be going back to Wendy's ever, I ordered a breakfast biscuit and sausage w/egg and one without egg, both my roommate and I didn't care for it at all. Hopefully the staff was just having a
off day and the food will be better.
Food: 1
Shout out to Brian! He welcomed us with a great attitude and great service 👏!
Atmosphere: 5
Food: 5
Service: 5
Friday November 21, 2025 evening
We were there for just half an hour for dinner that evening. The food was quickly prepared and there were only 6 people eating and spending time in the restaurant during the time we were there. I ordered a cheeseburger and 4 chicken nuggets with ketchup. It was clean and the employees were friendly and helpful when I asked for some napkins.
Atmosphere: 4
Food: 4
Service: 4
Clean and inviting space! It's perfectly positioned at the corner of Shirmen Way and Tampa, offering you a spacious 190° view of both streets. During lunchtime, the traffic was pleasantly light and stayed that way, making it a peaceful spot to enjoy.
Atmosphere: 4
Food: 4
Service: 4
I visit this location essentially every other week and it's great but today while on my way in to pickup my mobile order, the doors were locked. It was pouring out and my partner and I are just stuck out there for a whole minute until an employee was on their way out and opened the door for us. I thought it was an accident that they locked the door until I heard a customer ask an employee and he told them that it was locked on purpose. That honestly infuriated me to hear because us and like 4 other customers after us were just standing out in the rain until someone opened the door.
Mind you it was like 2 PM, nowhere near the opening or closing times of the store.
The food also didn't taste as good today and honestly just felt like it was rushed and thrown together.
Just a really bad visit this time.
Atmosphere: 1
Food: 2
Service: 1
Worst customer service ever. Took us 30 minutes to order and get our food. Extremely backed up. Horrible, stay away. Totally under staffed and not trained properly. Never coming back again.
Atmosphere: 1
Food: 1
Service: 1
Constantly getting orders wrong and taking to long for simple request, save yourself time go to a different location
I hate when I get my food really cold
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
I love this Wendy’s! Every single time I come here, the drive-thru staff is incredibly friendly and welcoming, and the food is always on point. The customer service I’ve received has been exceptional every visit.
it does the job
I love this Wendy’s location, I would drive the extra mile for them any day. The restaurant is clean, the staff are helpful. I think the managers name is “Silverado” he’s really sweet and kind…they have a very helpful team, they are doing a great job at this location
Atmosphere: 5
Food: 5
Service: 5
Quick and easy option for food.
Atmosphere: 4
Food: 4
Service: 5
Wendys is good burgers good flavor.was good to be there..
Atmosphere: 5
Food: 5
Service: 5
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