L&L Hawaiian Barbecue

9/30 @ 8:33 pm. I came in 30 mins before closing, and was not greeted, nor "how can I help you." Customer service rated a 1. As a customer, a greeting goes a long ways. Another business that don't appreciate/value your business.

Atmosphere: 3

Food: 4

Service: 3

Best l&l from reno/sac area all the way to gilroy all the other locations food kinda sucks the other decent one is Santa

Atmosphere: 5

Food: 5

Service: 5

My friends loved this place. Not my cup of tea

Atmosphere: 4

Food: 5

Service: 3

I ordered the seafood combo I asked for the chicken katsu,they tell me my order is ready I look in bag only 2 tarter sauce no chicken katsu sauce I ask for some ,the employee says they charge for it now ! I have been coming to this place for 6 years never have I been charged for katsu sauce for my chicken katsu! But I paid it, didn't say anything. I get home no chicken katsu it was just grilled chicken wth? I will never come back ! The girl who took my order was very rude and obviously I said chicken katsu with my seafood combo ,I was there around 1:15 on July 13 sat!The worst service I've ever had there! Sad

Atmosphere: 1

Food: 2

Service: 1

The L&L team was friendly and attentive. Always a pleasure to swing by Riverbank and experience great customer service. Keep it up! ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hawaii BBQ Chicken, Loco Moco, Pork Lau Lau

We've been regulars here for 10+ years. We've seen the restaurant before they remodeled it & when the AC wasn't working. So you know we've been going here forever. We've seen different employees working here. There was a period where some of the employees knew we were regulars so they'd give us discounts. The food is always great! Definitely way better than Ono. The new female employee that is currently working left a sour taste in our mouths today. She is not only rude, but is also unprofessional. Upon ordering, we could already tell she was giving us an attitude. Then when our order was done, she swiftly put our bag on our table & quickly walked away. As she turned to leave, we asked her if we could get extra katsu sauce. Her response was, "oh we charge extra for that". Again, we've been customers for 10+ years & never have we been charged extra for sauce. Even if the owner did change the rules per say, there could have been a nicer way for her to tell or ask us. (e.g. Oh we charge an extra $.30. Is that ok?). But nope. They always have a tray of sauce on the front counter & we saw a to-go customer just grab a bunch. Sooo... why do we, as dine-in customers, have to pay extra??! We should have just gotten up & grabbed the sauce ourselves, but we didn't want to bother with a negative employee. ?

*Update* We came back the other day. They finally put up a sign regarding the charge for extra katsu sauce. It's not a big deal. The employee(s) should just ask the customer if they're will to pay for it. Don't just say, oh we charge extra & walk away. You just lost money. ?

Atmosphere: 5

Food: 5

Service: 3

Always get great food from here. Love there macaroni salad.

Atmosphere: 5

Food: 5

Service: 5

We've been regulars here for 10+ years. We've seen the restaurant before they remodeled it & when the AC wasn't working. So you know we've been going here forever. We've seen different employees working here. There was a period where some of the employees knew we were regulars so they'd give us discounts. The food is always great! Definitely way better than Ono. The new female employee that is currently working left a sour taste in our mouths today. She is not only rude, but is also unprofessional. Upon ordering, we could already tell she was giving us an attitude. Then when our order was done, she swiftly put our bag on our table & quickly walked away. As she turned to leave, we asked her if we could get extra katsu sauce. Her response was, "oh we charge extra for that". Again, we've been customers for 10+ years & never have we been charged extra for sauce. Even if the owner did change the rules per say, there could have been a nicer way for her to tell or ask us. (e.g. Oh we charge an extra $.30. Is that ok?). But nope. They always have a tray of sauce on the front counter & we saw a to-go customer just grab a bunch. Sooo... why do we, as dine-in customers, have to pay extra??! We should have just gotten up & grabbed the sauce ourselves, but we didn't want to bother with a negative employee. ?

Atmosphere: 5

Food: 5

Service: 3

The food was good.

Atmosphere: 3

Food: 5

Service: 5

Amazing Hawaiian place in townBig portions and freshly fried :)

Atmosphere: 4

Food: 5

Service: 5

Went here with some friends after a workout. My friends got the chicken katsu and loco moco. It was kind of a slow day when we got there, but our food came out quickly and fresh. They absolutely LOADED my friend's chicken katsu and gave plenty of the sides that it comes with. Really good experience overall.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Loco Moco, BBQ Short Ribs, Chicken Katsu

I olny get chicken teriyaki and thats good. Rolls are good too. Not too expensive and good portions.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Hawaii BBQ Chicken

The food was good, the portions were very big.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Hawaii BBQ Chicken, Shrimp and Chicken Katsu, Mac Salad

We've been doing take out since we're always on the go. This is one of the best spot. The food is great. You get your money's worth. People are friendly and fast service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Loco Moco, BBQ Mix, BBQ Chicken Bowl

The chicken katsu is always Ono! Plenty of katsu sauce! Been going to L&L Hawaiian BBQ for over 20 years.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Hawaii BBQ Chicken, Loco Moco, Pork Lau Lau, Macaroni Salad Tray, BBQ Mix, Shrimp and Chicken Katsu, 1 PC Spam Musubi