Seems like the quality of the food has gone down significantly. Not what it used to be.
Atmosphere: 1
Food: 1
Service: 1
Celeste Crider
Don't order online. It will let you pay and will tell you that it will be ready to pick up in a specific amount of minutes. They don't get the ticket and it has happened to us twice so far. They don't get the tag and we have to wait for our food to be made. The 1st time it happened the employees took care of it and I emailed the owner about issue. The workers have asked for the system to be fixed and still nothing has been done. 2nd time this happened ...went to pick up and no order ...then we are questioned if we ordered from right location and we do. Then they put in the order. ...we wait a long time and came all the way home to find only half our order. Went back and it took forever for them to make is our chicken sandwich which only had 2 stripes on it..and a kids burger. We didn't eat until almost 8 when we started the process and 6:15. Food was okay. Our food we got 1st was cold by the time rest of food came... our fried and onion rings. It was disappointing and seems like they are going down hill. Things need to be fixed and figured out.
Never again. Which is sad I order here all the time. I tried ordering online, never again. I got it FULL OF MAYO AND CHEESE. So they say and argued and argued and argued with me I went back in and tried to show her where we order she kept cutting me off absolutely REFUSED to look at the app. Now I get it her tag was not what it said here cool. Then as a person who's been in customer service for a long time you say I am so sorry I will remake it, it doesn't say it on the ticket but we got you!" She argued so much I left the sandwich on the counter and didn't even get a refund. IF YOU HAVE FOOD ALLERGIES DO NOT ORDER ONLINE. I'm honestly so sick and tired of horrible customer service it's beyond me. #notonemoredollarofmine
Atmosphere: 1
Food: 1
Service: 1
Kevin McClarty
For what I ordered and what I paid, the meal was quite good and yummy..
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fries
Gurpreet Bassi
The staff was amazing! Great food and we came close to closing they still helped us!
Atmosphere: 5
Food: 5
Service: 5
F M
Just ordered a double with extra heat ,the cheese and the patties were fused .lettuce crisp,thank you .
Food: 4
Service: 4
Recommended dishes: Burger
Jade Ferfas
I literally paid $20 for a hot dog sized Philly cheese steak with NO meat because they were out of vegetarian options and a side of garlic fries. Chef asked us specifically what kind of cheese i wanted and I said American cheese. I get home and there's no cheese at all and I find a tiny little sandwich in a HOT DOG BUN and a hot dog bun bag with barely any grilled veggies at all. They gave no discount for not having meat on the sandwich after they literally just said they'd give a discount for not having any vegetarian options and on top of that when I called back to explain they just said they'd need to get ahold of the manager and we're asking me to jump through hoops instead of a simple refund. I told them I just wanted my money back and the girl said there was nothing she could do and accused me of eating the sandwich already (which I did not at all lol literally 5 adult witnesses could vouch that I did not eat even a bite because it was so tiny and so unappetizing and was not what I ordered at all) I told her that I have the food right in front of me and I can bring it right back. She said she'll have to call the manager to approve a refund and snapped at me with a crazy unnecessary attitude and told me I could have my tip back. I told her that was messed up and they shouldn't be talking to people like that and doing that to people when it was thier mistake and then she hung up on me. That was honestly the grossest display of unaccountability and terrible customer service that I have ever seen or ever encountered in my life. We have a house full of family that just heard of that conversation and are shocked as they order food from snow white once a week. All of us have unanimously decided to never go here again. I just paid $20 to be able to tell you all not to waste your time or money here and that this establishment is extremely rude and prejudice to vegetarians. If your looking for vegetarian options you will be discriminated against. Messed up people that mess up your food and refuse to correct it just to keep their unearned money. What a gross combination. All I wanted was my money back for an over priced meal that I did not eat at all and that was completely wrong from what I ordered... This is crazy. Save your time and money friends and PROTECT YOUR PEACE. That woman is vile for no reason. Do not eat here. VEGETARIANS BE WARNED.
Atmosphere: 1
Food: 1
Service: 1
john aspen
No strawberry ice cream or CHERRYS in the bannana split shake been happening frequently lately not sure if new staff knows how to make it properly. For how much it costs it should be made halfway decent get.
B F
The wife hasn't had Sno-White since she was a kid, so we made the drive to Riverbank to remedy that. She had a nice chicken sandwich. I had a bacon burger. I trip down memory lane. The staff was very friendly, even gave me a cup of cold water for my dog that was waiting in the truck. Burgers and fries we good a bit on the expensive side. $48 for 2 burgers fries and drinks. Probably keep us from going back soon, but everything is getting that way now.
Recommend them just be ready with $$$
Parking: Not a big lot but plenty of spaces available.
I tried the online ordering twice in the last couple weeks and it didn’t work both times so waiting double the time was really annoying. No complaints with the food though.
Carlos Cousineau
Black cherry milkshake ! ?
Atmosphere: 5
Food: 5
Service: 5
Trisha Aguilar
The fries were not hot,but the owner was there and gave us some hot ones
Gina Fowler
My husband loves his snow white in Riverbank.Way better than than the one in oakdale. We will drive the extra few mins to get quality food and a way better price.
Seems like the quality of the food has gone down significantly. Not what it used to be.
Atmosphere: 1
Food: 1
Service: 1
Don't order online. It will let you pay and will tell you that it will be ready to pick up in a specific amount of minutes. They don't get the ticket and it has happened to us twice so far. They don't get the tag and we have to wait for our food to be made. The 1st time it happened the employees took care of it and I emailed the owner about issue. The workers have asked for the system to be fixed and still nothing has been done. 2nd time this happened ...went to pick up and no order ...then we are questioned if we ordered from right location and we do. Then they put in the order. ...we wait a long time and came all the way home to find only half our order. Went back and it took forever for them to make is our chicken sandwich which only had 2 stripes on it..and a kids burger. We didn't eat until almost 8 when we started the process and 6:15. Food was okay. Our food we got 1st was cold by the time rest of food came... our fried and onion rings. It was disappointing and seems like they are going down hill. Things need to be fixed and figured out.
Always one of my favorites for many years.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split Shake, Philly Cheese Steak, Fries, Float, Burger, Garlic Fries
Never again. Which is sad I order here all the time. I tried ordering online, never again. I got it FULL OF MAYO AND CHEESE. So they say and argued and argued and argued with me I went back in and tried to show her where we order she kept cutting me off absolutely REFUSED to look at the app. Now I get it her tag was not what it said here cool. Then as a person who's been in customer service for a long time you say I am so sorry I will remake it, it doesn't say it on the ticket but we got you!" She argued so much I left the sandwich on the counter and didn't even get a refund. IF YOU HAVE FOOD ALLERGIES DO NOT ORDER ONLINE.
I'm honestly so sick and tired of horrible customer service it's beyond me.
#notonemoredollarofmine
Atmosphere: 1
Food: 1
Service: 1
For what I ordered and what I paid, the meal was quite good and yummy..
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fries
The staff was amazing! Great food and we came close to closing they still helped us!
Atmosphere: 5
Food: 5
Service: 5
Just ordered a double with extra heat ,the cheese and the patties were fused .lettuce crisp,thank you .
Food: 4
Service: 4
Recommended dishes: Burger
I literally paid $20 for a hot dog sized Philly cheese steak with NO meat because they were out of vegetarian options and a side of garlic fries. Chef asked us specifically what kind of cheese i wanted and I said American cheese. I get home and there's no cheese at all and I find a tiny little sandwich in a HOT DOG BUN and a hot dog bun bag with barely any grilled veggies at all. They gave no discount for not having meat on the sandwich after they literally just said they'd give a discount for not having any vegetarian options and on top of that when I called back to explain they just said they'd need to get ahold of the manager and we're asking me to jump through hoops instead of a simple refund. I told them I just wanted my money back and the girl said there was nothing she could do and accused me of eating the sandwich already (which I did not at all lol literally 5 adult witnesses could vouch that I did not eat even a bite because it was so tiny and so unappetizing and was not what I ordered at all) I told her that I have the food right in front of me and I can bring it right back. She said she'll have to call the manager to approve a refund and snapped at me with a crazy unnecessary attitude and told me I could have my tip back. I told her that was messed up and they shouldn't be talking to people like that and doing that to people when it was thier mistake and then she hung up on me. That was honestly the grossest display of unaccountability and terrible customer service that I have ever seen or ever encountered in my life. We have a house full of family that just heard of that conversation and are shocked as they order food from snow white once a week. All of us have unanimously decided to never go here again. I just paid $20 to be able to tell you all not to waste your time or money here and that this establishment is extremely rude and prejudice to vegetarians. If your looking for vegetarian options you will be discriminated against. Messed up people that mess up your food and refuse to correct it just to keep their unearned money. What a gross combination. All I wanted was my money back for an over priced meal that I did not eat at all and that was completely wrong from what I ordered... This is crazy. Save your time and money friends and PROTECT YOUR PEACE. That woman is vile for no reason. Do not eat here. VEGETARIANS BE WARNED.
Atmosphere: 1
Food: 1
Service: 1
No strawberry ice cream or CHERRYS in the bannana split shake been happening frequently lately not sure if new staff knows how to make it properly. For how much it costs it should be made halfway decent get.
The wife hasn't had Sno-White since she was a kid, so we made the drive to Riverbank to remedy that. She had a nice chicken sandwich. I had a bacon burger. I trip down memory lane. The staff was very friendly, even gave me a cup of cold water for my dog that was waiting in the truck. Burgers and fries we good a bit on the expensive side. $48 for 2 burgers fries and drinks. Probably keep us from going back soon, but everything is getting that way now.
Recommend them just be ready with $$$
Parking: Not a big lot but plenty of spaces available.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Burger
Restaurantji Recommends
I tried the online ordering twice in the last couple weeks and it didn’t work both times so waiting double the time was really annoying. No complaints with the food though.
Black cherry milkshake ! ?
Atmosphere: 5
Food: 5
Service: 5
The fries were not hot,but the owner was there and gave us some hot ones
My husband loves his snow white in Riverbank.Way better than than the one in oakdale. We will drive the extra few mins to get quality food and a way better price.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Onion Rings, Fries, Burger
Had great food
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