Back To The Grind
3575 University Ave, Riverside
(951) 784-0800
Recent Reviews
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Love it here!
Awesome place. Great atmosphere, food, coffee and service. I was very surprised to find this. So glad I did.
Such a neat place, coffee was good and so was the food. Its a cool place to study or hangout and there is plenty of room.
Im new to the area and I was excited to come , I got a coffee somewhere else but it was overpriced and so I decided to come here instead especially because it looked like a warm place to kick it . I ordered food and found a great spot took out my bible and journal and immediately the bar tender came over and said I had to throw my coffeee away or he had to pack up the food I ordered and I had to go because of strict license. I felt so embarrassed and unwelcome as other people were also around and I couldn’t even eat on the patio. I could have left the coffee in the car but the way I was thrown out didn’t feel like that was an option. I thought maybe I missed a sign and so I looked around the entrance and no sign. So strict I couldn’t bring my coffee in but not strict enough to put a sign outside . And to top it off … my coffee cup looked just like the establishment . So with the label peeled off , what was the harm if I stayed . The cups were exactly the same .
Great vibe, yummy coffee, and fun music!
I recently visited and had an experience that left me quite taken aback. As soon as I walked in, I was met with an unexpected and unwelcome greeting from a staff member who seemed to have a chip on his shoulder.
Upon entering, I was holding a small box of leftovers from a nearby restaurant—my last bit of lunch that I was planning on taking home. Instead of a warm welcome or even a simple "hello," the barista, who had scruffy facial hair, immediately yelled at me about my food. His tone was aggressive and accusatory, as if I had committed a grave offense by bringing a small to-go box into the cafe.
I was taken aback by his reaction and quickly clarified that I had no intention of eating the food inside the box. However, he seemed incredulous and demanded that I promise not to eat it if I was to be permitted to place an order TO GO; I had not planned on drinking the coffee in the cafe.
This level of suspicion towards a customer is not only unnecessary but also incredibly off-putting and offensive. What kind of establishment treats potential patrons this way?
Feeling unwelcome and disrespected, I made the decision to leave immediately. It’s disheartening to think that a place meant for relaxation and enjoyment could be so uninviting. Customer service is crucial in the hospitality industry, and this encounter was a glaring example of how not to treat guests.
My experience at The Grind was far from pleasant. The rude behavior of the staff member not only ruined my visit but also left me questioning whether this coffee shop values its customers at all. I sincerely hope management addresses this issue, as no one should have to endure such treatment when simply trying to enjoy a cup of coffee TO GO.
Good vibes! The dive bar of coffee shops. Jazz on Friday nights is a good time.
Atmosphere: 5
Food: 5
Service: 5
Reforma night 10/26/24
Atmosphere: 5
Food: 5
Service: 5
Took a little time to get the drinks, and I had some grounds in my coffee, but that happens sometimes. Staff was super friendly, and it was all and all a very cool coffee shop to visit. I highly recommend, I would love to check out one of the show they seem to have something going on every day of the week.
Vegetarian options: Cheese cake, cookies, alternative milk options, and more
Wheelchair accessibility: Yes, they have ramps for wheelchair access.
Atmosphere: 4
Food: 3
Service: 3
Awesome place to chill & relax,,,, even have 2 tasty brews on tap! Just wish they had more breakfast sandwiches!!!!
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Very cool place downtown
Atmosphere: 5
Food: 5
Service: 5
Cool looking shop, the service was good. Only thing I wasn’t a fan of was the Cash Only payment.
Atmosphere: 5
Service: 4
Well 3 dollars and 26 cents for one regular coffee plus a 41 dollar parking ticket for parking in their parking lot where it doesn't say anything about paying for parking.
This coffee shop transported me to a different state! The atmosphere is a completely different feel for SoCal! I love the personal touches of this shop! The owners are very friendly, and art is everywhere! Great place to enjoy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Pastry
Went here and the gentleman working the counter kept cutting me off in conversation. When I asked about the non-vegan cookie he said, “you know there is nothing wrong with vegan options”. He also called me bud and friend. Like dude I don’t know you. His attitude came off as completely offensive despite being a progressive place as a black man I was completely disappointed customer service.
Atmosphere: 1
Food: 1
Service: 1
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