Came for lunch and David took my order. Very attentive and respectful. Dining room and restrooms were very clean as well. One of the best maintained Carl’s Jr.’s I’ve been to. Mainly wrote this review because of the service I got.
Atmosphere: 4
Food: 4
Service: 5
yolanda mota
David was very polite and his customer service skills were awesome. Asked if we wanted to upgrade the size or try the new churro milk shake. Love his dress attire. Professional shirt and bow tie. Food was prompt. He show great pride working at Carl's Jr!!!
Atmosphere: 5
Food: 5
Service: 5
Gladys Garcia
Great place they always have great deals
Atmosphere: 5
Food: 5
Service: 5
C Perez
Had a great experience at this Carls Jr. Cristina always goes above and beyond to make sure our big order is correct. We only come to this Carls jr because we know she gives us the best customer service. We will continue to only come back to this Carls jr because we know she will treat us like family.
Atmosphere: 5
Food: 5
Service: 5
Francisco Soltero
They got my order wrong
Atmosphere: 2
Food: 3
Service: 3
Dave
The cashier christina was very nice and helped me choose my food i wanted. 10:10
Atmosphere: 5
Food: 5
Service: 5
Joann Hansen
I needed to go to the bathroom before ordering and they don’t allow that so I went across the driveway to Panda Express. And Panda Express allows you to go to the bathroom before ordering.
M798MLarturog
Pedro make de best faimos w cheese and fresh ask x extra ranch dressing said this came and manuel ex very sxelete seller
freddy perdido
Best customer service from Arturo 👍👏
Atmosphere: 5
Food: 5
Service: 5
Shay
Went to drive thru, ordered the chicken sandwich combo and was asked to park and wait. Wait time was about 5 minutes and the gentleman hand delivered to my car. Not bad overall.
Maria Mendoza and Arturo Silva both great attitude n customer service always :)
Atmosphere: 5
Food: 5
Service: 5
John Curtis
No Pokemon cards here either! Food sucks and is over priced but you already knew that. This place will make you refund it through your moons rear crater faster than an ETB launch on day 1. It's like wiping a brown marker, sometimes green if you get the $9 burger. Go here to punish yourself for being mean to your mom for no reason. This'll make you even. Just don't refund in her toilet, do it at Target... on the floor.
Atmosphere: 1
Food: 1
Service: 1
Elliot Boyce
There has been a bit of confusion amongst the employees on how the app works but I don't believe that's their problem, corporate needs to train the employees better. The staff was very kind and helpful in resolving any issues and those breakfast burgers are delicious. I'll be back more often than I probably should lol 🐷
Update: I went back yesterday morning and was treated like a second class citizen and given a 5 minute long lecture by Arthur simply because he can not figure out how to use the Carl's jr app. This man is incompetent and unbelievably rude. He told me he recognized me and every time I come in it's like I'm giving them fake money. I pay with my hard earned money and all I'm asking for is the first deal advertised on the top of app. I was so unbelievably insulted and embarrassed. Again! What is the problem with the staff here? To be honest I was only trying to be nice with the first review Arturo has similar problems with the app but at least he isn't so rude about it. At least the woman cooking the food stayed polite and did a very good job.
Atmosphere: 3
Food: 5
Shawna Shirley
Where do I start!!! Very long story short I ordered 2 shakes online and left feeling like I did something wrong when I asked them to be either remade or swapped out for a drink. I was told because it was an online order there wasn’t anything that they could do although it’s their app!!! I told him I worked in this industry and didn’t understand what the issue was. He then proceeded to immediately say that I must be a server or cook….I happily said no I’m the manager. He was shocked and just rolled his eyes. I asked again is there anything that he can do and in the middle of our conversation he shut the drive thru window on me. I was appalled…. I’ve never had anyone treat me so horrible for simply asking if there was some thing that could be done because my shake was not made right. This happened in front of my kids and when we left my youngest was crying because the man was so mean he said. Again, because I am from this industry I normally just let things roll off my back but this time I can’t. I will never return to that location again. It’s so sad that customer service has become so piss poor.
Atmosphere: 1
Food: 1
Service: 1
JoJo Lingo
Don’t come to this store, there is a really happy and uplifting guy but was really strict on getting a free burger when I had already order it!!!!!!!! He was the WORST!
Came for lunch and David took my order. Very attentive and respectful. Dining room and restrooms were very clean as well. One of the best maintained Carl’s Jr.’s I’ve been to. Mainly wrote this review because of the service I got.
Atmosphere: 4
Food: 4
Service: 5
David was very polite and his customer service skills were awesome. Asked if we wanted to upgrade the size or try the new churro milk shake. Love his dress attire. Professional shirt and bow tie. Food was prompt. He show great pride working at Carl's Jr!!!
Atmosphere: 5
Food: 5
Service: 5
Great place they always have great deals
Atmosphere: 5
Food: 5
Service: 5
Had a great experience at this Carls Jr. Cristina always goes above and beyond to make sure our big order is correct. We only come to this Carls jr because we know she gives us the best customer service. We will continue to only come back to this Carls jr because we know she will treat us like family.
Atmosphere: 5
Food: 5
Service: 5
They got my order wrong
Atmosphere: 2
Food: 3
Service: 3
The cashier christina was very nice and helped me choose my food i wanted. 10:10
Atmosphere: 5
Food: 5
Service: 5
I needed to go to the bathroom before ordering and they don’t allow that so I went across the driveway to Panda Express. And Panda Express allows you to go to the bathroom before ordering.
Pedro make de best faimos w cheese and fresh ask x extra ranch dressing said this came and manuel ex very sxelete seller
Best customer service from Arturo 👍👏
Atmosphere: 5
Food: 5
Service: 5
Went to drive thru, ordered the chicken sandwich combo and was asked to park and wait. Wait time was about 5 minutes and the gentleman hand delivered to my car. Not bad overall.
Food: 3
Service: 5
Restaurantji Recommends
Maria Mendoza and Arturo Silva both great attitude n customer service always :)
Atmosphere: 5
Food: 5
Service: 5
No Pokemon cards here either! Food sucks and is over priced but you already knew that. This place will make you refund it through your moons rear crater faster than an ETB launch on day 1. It's like wiping a brown marker, sometimes green if you get the $9 burger. Go here to punish yourself for being mean to your mom for no reason. This'll make you even. Just don't refund in her toilet, do it at Target... on the floor.
Atmosphere: 1
Food: 1
Service: 1
There has been a bit of confusion amongst the employees on how the app works but I don't believe that's their problem, corporate needs to train the employees better. The staff was very kind and helpful in resolving any issues and those breakfast burgers are delicious. I'll be back more often than I probably should lol 🐷
Update: I went back yesterday morning and was treated like a second class citizen and given a 5 minute long lecture by Arthur simply because he can not figure out how to use the Carl's jr app. This man is incompetent and unbelievably rude. He told me he recognized me and every time I come in it's like I'm giving them fake money. I pay with my hard earned money and all I'm asking for is the first deal advertised on the top of app. I was so unbelievably insulted and embarrassed. Again! What is the problem with the staff here? To be honest I was only trying to be nice with the first review Arturo has similar problems with the app but at least he isn't so rude about it. At least the woman cooking the food stayed polite and did a very good job.
Atmosphere: 3
Food: 5
Where do I start!!! Very long story short I ordered 2 shakes online and left feeling like I did something wrong when I asked them to be either remade or swapped out for a drink. I was told because it was an online order there wasn’t anything that they could do although it’s their app!!! I told him I worked in this industry and didn’t understand what the issue was. He then proceeded to immediately say that I must be a server or cook….I happily said no I’m the manager. He was shocked and just rolled his eyes. I asked again is there anything that he can do and in the middle of our conversation he shut the drive thru window on me. I was appalled…. I’ve never had anyone treat me so horrible for simply asking if there was some thing that could be done because my shake was not made right. This happened in front of my kids and when we left my youngest was crying because the man was so mean he said. Again, because I am from this industry I normally just let things roll off my back but this time I can’t. I will never return to that location again. It’s so sad that customer service has become so piss poor.
Atmosphere: 1
Food: 1
Service: 1
Don’t come to this store, there is a really happy and uplifting guy but was really strict on getting a free burger when I had already order it!!!!!!!! He was the WORST!
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