Cold Stone Creamery

2585 Canyon Springs Pkwy Unit g, Riverside
(951) 255-3614

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Recent Reviews

This place is good, just didn’t really like the young girl with the really long hair behind the counter. She was unwelcoming and it made the experience a bit awkward. She seemed bothered by me not knowing the cup sizes and asking a question. Huge mean girl energy - needs customer service training.
The guy was really nice when we walked in. He was patient and apologized to anyone who waited a bit longer. Wasn't much of a wait by the way. As soon as the blonde girl came in from her break, she didn't greet us or acknowledge us, and definitely didn't want to take our order. Maybe she needes a longer break. The guy was still helping another guest and then he helped me. Hiring manager should hire more people like him or increase his hours. He who puts the customers'...
I had the BEST experience at Cold Stone thanks to Jackie!

I ended up with the most delicious combo of strawberries, and it was heavenly. Jackie didn’t just serve ice cream; she served happiness in a cup (with extra sprinkles of kindness)!

You can tell she really takes pride in what she does, and it made my visit feel extra special. Cold Stone is lucky to have her, and I’ll definitely be back—partly for the ice cream, but mostly for Jackie’s...

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