They consistently run out of chicken? How does a chicken place run put of chicken all the time. This location is horribly managed.
Spencer Cason
First time eating El Pollo Loco. Man, I wish you guys were back home too. Delicious, and doesn't try to break my wallet.
Lisa G
The meal was okay ..the chicken tacos were a little dry. But it was the minute maid lemonade for me. It tasted like I was drinking something that had a dirty socks inside. Hey EPL, can you ask all of your locations to consistently clean the interior of the drink machine, daily? Because you're going to make someone sick 🤢 I spent over $40 and feel like I should be on antibiotics stat due to this sour, dirty dishwater tasting drink!
Judy
Received incorrect order. Returned and received incorrect order again. Person handling money handled chicken without gloves.
Atmosphere: 1
Food: 2
Service: 1
Dotan Baer (DJ)
Very consistently good
Atmosphere: 5
Food: 5
Service: 5
Angela Clark
Best El Pollo Loco we've eaten at (and we go alot). Food tasted fresh, place was clean and friendly workers.
Atmosphere: 5
Food: 5
Service: 5
Gisell Lizarraga
Friendly staff, clean restaurant, great, atmosphere, good AC, and Amazing food. I drive the extra distance because this is absolutely the best of them all. This Pollo Loco location never disappoints!!! Definitely recommend!!!
Parking: Plenty of parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Leģ and Thigh, Guacamole, Chips and Guacamole, Grande Avocado Chicken Bowl, Two Churros, Double Chicken Tostada Salad
CoriAndre Crane
DO NOT COME HERE.
Missing food.
Rip off.
Non- functioning intercom.
Terrible intercom when making your order. Be prepared to repeat every part of your order at least five times just for it to be perfectly incorrect.
Poor reflection on employees and management. Do better.
Atmosphere: 1
Food: 1
Service: 1
Thelms G
My husband and I came to EPL for a quick lunch. The first thing I see when we walk in is 2 kiosks to place an order. Our government has really mest things up. No more cashiers. You have to wait a while in order to get any help because there are only 2, maybe 3,employees. That's what happens when the minimum wage goes to $20. This is also giving cashless society vibes. You have to pay with a card at the kiosks. There was no signage telling customers what to do if they were paying cash. For this reason, I gave it a 1 star. The food was good but there is no longer any good customer service. I do not want to go to restaurants and have to order on kiosks. That means people's jobs are being taken away. Their positions are eliminated because of the machines. My way of opposing this is by not continuing to buy from these places. As much as I like EPL food, I will not contribute to this. Not everyone will agree with me, and that's ok. I know their overhead and bottom line have a lot to do with their decisions.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Double Chicken Tostada Salad
Celia Lara
I called this location as I was traveling with a group of 15 (high school athletes & staff), I wanted to give them a heads up on our group size. The girl told me that I had to order catering because they couldn’t cook more than 16 pieces at a time! Oh well, chipotle took our money! Almost $400.
They need a little more kindness with customers, more help in
Atmosphere: 3
Food: 3
Service: 4
Mr BMD
Taste like costco Chicken. No longer have salsa bar
Atmosphere: 1
Food: 1
Service: 1
Veronica Gutierrez
We live in the neighborhood. Unfortunately, they are always out of chicken breast...
Atmosphere: 2
Food: 3
Service: 2
C.A. C.L.
I called this location as I was traveling with a group of 15 (high school athletes & staff), I wanted to give them a heads up on our group size. The girl told me that I had to order catering because they couldn’t cook more than 16 pieces at a time! Oh well, chipotle took our money! Almost $400.
Veronica
We live in the neighborhood. Unfortunately, they are always out of chicken breast...
They consistently run out of chicken? How does a chicken place run put of chicken all the time. This location is horribly managed.
First time eating El Pollo Loco. Man, I wish you guys were back home too. Delicious, and doesn't try to break my wallet.
The meal was okay ..the chicken tacos were a little dry. But it was the minute maid lemonade for me. It tasted like I was drinking something that had a dirty socks inside. Hey EPL, can you ask all of your locations to consistently clean the interior of the drink machine, daily? Because you're going to make someone sick 🤢 I spent over $40 and feel like I should be on antibiotics stat due to this sour, dirty dishwater tasting drink!
Received incorrect order. Returned and received incorrect order again. Person handling money handled chicken without gloves.
Atmosphere: 1
Food: 2
Service: 1
Very consistently good
Atmosphere: 5
Food: 5
Service: 5
Best El Pollo Loco we've eaten at (and we go alot). Food tasted fresh, place was clean and friendly workers.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, clean restaurant, great, atmosphere, good AC, and Amazing food. I drive the extra distance because this is absolutely the best of them all. This Pollo Loco location never disappoints!!! Definitely recommend!!!
Parking: Plenty of parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Leģ and Thigh, Guacamole, Chips and Guacamole, Grande Avocado Chicken Bowl, Two Churros, Double Chicken Tostada Salad
DO NOT COME HERE.
Missing food.
Rip off.
Non- functioning intercom.
Terrible intercom when making your order. Be prepared to repeat every part of your order at least five times just for it to be perfectly incorrect.
Poor reflection on employees and management. Do better.
Atmosphere: 1
Food: 1
Service: 1
My husband and I came to EPL for a quick lunch. The first thing I see when we walk in is 2 kiosks to place an order. Our government has really mest things up. No more cashiers. You have to wait a while in order to get any help because there are only 2, maybe 3,employees. That's what happens when the minimum wage goes to $20. This is also giving cashless society vibes. You have to pay with a card at the kiosks. There was no signage telling customers what to do if they were paying cash. For this reason, I gave it a 1 star. The food was good but there is no longer any good customer service. I do not want to go to restaurants and have to order on kiosks. That means people's jobs are being taken away. Their positions are eliminated because of the machines. My way of opposing this is by not continuing to buy from these places. As much as I like EPL food, I will not contribute to this. Not everyone will agree with me, and that's ok. I know their overhead and bottom line have a lot to do with their decisions.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Double Chicken Tostada Salad
I called this location as I was traveling with a group of 15 (high school athletes & staff), I wanted to give them a heads up on our group size. The girl told me that I had to order catering because they couldn’t cook more than 16 pieces at a time! Oh well, chipotle took our money! Almost $400.
Restaurantji Recommends
They need a little more kindness with customers, more help in
Atmosphere: 3
Food: 3
Service: 4
Taste like costco Chicken.
No longer have salsa bar
Atmosphere: 1
Food: 1
Service: 1
We live in the neighborhood. Unfortunately, they are always out of chicken breast...
Atmosphere: 2
Food: 3
Service: 2
I called this location as I was traveling with a group of 15 (high school athletes & staff), I wanted to give them a heads up on our group size. The girl told me that I had to order catering because they couldn’t cook more than 16 pieces at a time! Oh well, chipotle took our money! Almost $400.
We live in the neighborhood. Unfortunately, they are always out of chicken breast...
Loading...