IHOP
1320 University Ave, Riverside
(951) 369-4028
Recent Reviews
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Normally go here few times a year and been so so but today was not good. Went in to celebrate my father in law’s 71st birthday who almost died and had foot amputated not long ago, so obviously special. Whole portion on right side of restaurant was closed probably because of short staff which is understandable but the customer service was terrible. One particular lady, one who took only drink orders was the worst one. First of all not sure if is a new thing but I didn’t find it correct, she just dropped off all silverware bunched together wrapped around napkins, so we had to separate it all. When was taking our drink order showed a very displeased face and I asked her to please serve my daughter’s chocolate milk with light chocolate and when brought it did the opposite, had extra chocolate. Which I’m like is fine they’re short staffed probably didn’t understand, anyways I asked our now server lady who took our food order and she gave me somewhat attitude and took her about 20 minutes to bring my daughters chocolate milk, not to say how long food took. I completely understand some frustration when short staffed but the customers definitely don’t have to pay the consequences because we’re there to enjoy food and family company PLUS paying a nowadays high bill! Aside from tip! Hope they understand that. No one communicated, not the manager not no one like hey sorry guys we’re a little short staffed please be patient, Nothing! We noticed the short staff situation because of closed portion plus over heard and obviously saw their frustration which was not professional. Anyways with all that said, food was good and last part was fine and friendlier only from server lady. 8/2/25 11:35 am
Quite and definitely family vibe
I love IHOP and the deals continue to get better
Atmosphere: 4
Food: 5
Service: 5
Today 3/5/25. This Mornings the Coffee is cold I’m telling the person is help me orders other Coffee is Cold again. The machine is possibly no is Good. Bad service.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Pancake Combo, Hash Browns
We had bad waitreess that mess up too many orders. i l ordered the "house Fav" with breakfast combo with all sausages. First time came with sausage and bacon. the second time came with all bacon, finiality and the third time she finally got my order right. She does not ued the coumputer tablet when adding extra cheese on the eggs
Atmosphere: 4
Food: 4
Service: 1
The breakfasts are a bit pricy but the food is good. $30 for breakfast, coffee and tip
Atmosphere: 3
Food: 5
Service: 5
I just came with my family trying to eat and I was attended very poor and very rude as soon as I got there, we asked for a booth. The guy immediately told us we get what we get whe was also rude, but I’m not going into that much detail worst IHOP in
Atmosphere: 1
Service: 1
The place has potential. Staff really try to be hospitable and are pleasant. Food is pricey for what it was (can get the same quality for cheaper at known competitors). Sadly the place needs a deep scrub. Pretty worn down n dirty.
Atmosphere: 2
Food: 3
Service: 5
service was nice and food was okay. i like their hot chocolate
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pancake Combo
Undercooked my bacon ? and never gave me my sausage links that I paid for. ?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Breakfast Sampler
Vegetarian options: They have some options for vegetarian
Parking: Parking available around the side and in the back of the resturant
Kid-friendliness: It is kids friendly and have a kids chair
Wheelchair accessibility: It has a wheelchair access
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great friendly service all the time.
Atmosphere: 5
Food: 5
Service: 5
Considering how many times I've been to IHOP'S, this one has by far been the worst. From service to food.
Atmosphere: 2
Food: 3
Service: 2
Our server Sonny was wonderful, he was friendly, efficient and an all around good person.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach & Mushroom Omelette, Pancake Combo, Breakfast Sampler, Colorado Omelette, Classic Chicken Sandwich, Country Fried Steak & Eggs, Double Blueberry Pancakes
The "Club Sandwich" is so delicious!
Atmosphere: 2
Food: 5
Service: 5
A very chilled branch with the usual perfectly mastered pancakes.
And out host Enrique was so nice, made it even more enjoyable treat
Atmosphere: 5
Food: 5
Service: 5
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