Not really 24 hours access like it says on the internet. The inside closes at 10
Atmosphere: 1
Food: 1
Service: 1
Sylvia Chavez
Mini tacos are the bomb.
Atmosphere: 5
Food: 5
Service: 5
Tiffany Valencia
It's my birthday today, so husband said to just bring jack in the box during his lunch break. They didn't have his fav chicken sandwich anymore, so I paid xtra for the 3 ingredients, on 3 different sandwiches, that his fav used to contain. I ensured accuracy of order twice with 2 employees, but they lied (1 while frowning at me) so I had to go inside. At first I was ignored til a customer came in behind me to order. I explained my issues, but instead of just giving me the ingredients I paid for on the side my bag of sandwiches was snatched from me to be remade entirely wasting more time & I couldn't see what they could be doing to my food in the back. I became even more upset over how my husband won't get to eat his 1st food for today til after work now so they ruined his lunchbreak & my birthday & didn't even make up for all their mistakes. Instead I was brushed off & told I could file my complaints with corporate. I couldn't get ahold of corporate, & the online form I wasted time on wouldn't submit. I had no other means to remedy left but to file a claim with my bank, which they'll not only have to pay me back the full amount for but another $15-20 fee on top of it.
Atmosphere: 1
Food: 1
Service: 1
Justin Harrel
One of my favorite spots ever. The owners and staff are very friendly. Some issues with the arcade machines but the food is as great as their service!
Atmosphere: 5
Food: 5
Service: 5
C D
Dining area dirty and need and major upgrades but food was good
Atmosphere: 1
Food: 5
Service: 5
Elin Hern
Good breakfast
Atmosphere: 5
Food: 5
Service: 5
Dale Vig
The counter person(a male) was VERY rude. We asked to use the restroom and he gave us half the combo. When part of our order was messed up, this same individual wanted to argue and fight-over ketchup! I would not recommend this place for families. The food was good except for the messed up sandwich. Please fire the rude male. It will improve your business. I spent too many years in customer service to accept this type of behavior.
Atmosphere: 2
Food: 3
Service: 1
Samuel Webb
⭐⭐⭐⭐⭐
Atmosphere: 5
Food: 5
Service: 5
Mia Abasolo
I came to this Jack in the Box around 8 PM with my dad, just wanting some curly fries. From the moment we pulled up to the speaker, the experience was terrible. A woman named Maria answered the mic with an aggressive tone, asking in slang, “You know what you want or what?”completely unprofessional and rude.
We proceeded to the window, and instead of greeting us or showing basic courtesy, she just shoved the payment machine toward us with an angry expression. My dad calmly asked, “Why are you mad?” and instead of responding, she slammed the window shut in our faces.
When I asked for her name, she pointed to her name tag and said, “You can read it,” with the same hostile attitude.
Not only was Maria rude and dismissive, but she also made it clear that this location does not care about customer service. Jack in the Box should be ashamed to have someone like this representing their brand. We’ll never be coming back here. Train your employees on how to treat people with respect. Completely unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Michelle Halvas
This Jack-in-the-Box rocks, I had a problem with my order because it was my own fault and I sent it to the wrong store and Stephanie helped me! You guys are lucky to have her on your team. Thanks for being a great Jack-in-the-Box!
I ordered the popcorn chicken combo spicy with curly fries with a lemonade and they gave me regular nuggets with regular fries and they asked for my order at the window saying it was spicy but gave me the wrong order. I want my order replaced this is bull
Atmosphere: 1
Food: 2
Service: 1
Jon W
Food and service excellent
Joseph Garcia
This place has no one who speaks English at all. I didn't even get my correct order. I hope someone calls ice on this place. Period.
Atmosphere: 1
Food: 1
Service: 1
Matt Hobbie
Hot and fresh food, and friendly staff! Thank you for the delicious meal. 🙂
Not really 24 hours access like it says on the internet. The inside closes at 10
Atmosphere: 1
Food: 1
Service: 1
Mini tacos are the bomb.
Atmosphere: 5
Food: 5
Service: 5
It's my birthday today, so husband said to just bring jack in the box during his lunch break. They didn't have his fav chicken sandwich anymore, so I paid xtra for the 3 ingredients, on 3 different sandwiches, that his fav used to contain. I ensured accuracy of order twice with 2 employees, but they lied (1 while frowning at me) so I had to go inside. At first I was ignored til a customer came in behind me to order. I explained my issues, but instead of just giving me the ingredients I paid for on the side my bag of sandwiches was snatched from me to be remade entirely wasting more time & I couldn't see what they could be doing to my food in the back. I became even more upset over how my husband won't get to eat his 1st food for today til after work now so they ruined his lunchbreak & my birthday & didn't even make up for all their mistakes. Instead I was brushed off & told I could file my complaints with corporate. I couldn't get ahold of corporate, & the online form I wasted time on wouldn't submit. I had no other means to remedy left but to file a claim with my bank, which they'll not only have to pay me back the full amount for but another $15-20 fee on top of it.
Atmosphere: 1
Food: 1
Service: 1
One of my favorite spots ever. The owners and staff are very friendly. Some issues with the arcade machines but the food is as great as their service!
Atmosphere: 5
Food: 5
Service: 5
Dining area dirty and need and major upgrades but food was good
Atmosphere: 1
Food: 5
Service: 5
Good breakfast
Atmosphere: 5
Food: 5
Service: 5
The counter person(a male) was VERY rude. We asked to use the restroom and he gave us half the combo. When part of our order was messed up, this same individual wanted to argue and fight-over ketchup! I would not recommend this place for families. The food was good except for the messed up sandwich. Please fire the rude male. It will improve your business. I spent too many years in customer service to accept this type of behavior.
Atmosphere: 2
Food: 3
Service: 1
⭐⭐⭐⭐⭐
Atmosphere: 5
Food: 5
Service: 5
I came to this Jack in the Box around 8 PM with my dad, just wanting some curly fries. From the moment we pulled up to the speaker, the experience was terrible. A woman named Maria answered the mic with an aggressive tone, asking in slang, “You know what you want or what?”completely unprofessional and rude.
We proceeded to the window, and instead of greeting us or showing basic courtesy, she just shoved the payment machine toward us with an angry expression. My dad calmly asked, “Why are you mad?” and instead of responding, she slammed the window shut in our faces.
When I asked for her name, she pointed to her name tag and said, “You can read it,” with the same hostile attitude.
Not only was Maria rude and dismissive, but she also made it clear that this location does not care about customer service. Jack in the Box should be ashamed to have someone like this representing their brand. We’ll never be coming back here. Train your employees on how to treat people with respect. Completely unacceptable.
Atmosphere: 1
Food: 1
Service: 1
This Jack-in-the-Box rocks, I had a problem with my order because it was my own fault and I sent it to the wrong store and Stephanie helped me! You guys are lucky to have her on your team. Thanks for being a great Jack-in-the-Box!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered the popcorn chicken combo spicy with curly fries with a lemonade and they gave me regular nuggets with regular fries and they asked for my order at the window saying it was spicy but gave me the wrong order. I want my order replaced this is bull
Atmosphere: 1
Food: 2
Service: 1
Food and service excellent
This place has no one who speaks English at all. I didn't even get my correct order. I hope someone calls ice on this place. Period.
Atmosphere: 1
Food: 1
Service: 1
Hot and fresh food, and friendly staff! Thank you for the delicious meal. 🙂
Atmosphere: 5
Food: 5
Service: 5
Customer service fast
Atmosphere: 5
Food: 5
Service: 5
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