They close indoor dining at 7:00pm on weekdays what a joke. I ordered online and had to wait in the drive thru lane to pick up my food they don't offer curbside pick up. I got to the window and the poor girl maybe didn't really speak English or was just clueless and rude. The food was cold and sloppy. They gave us a wilted salad, I'm going to include the picture because the food and service was pathetic.
WHY HAVE A PHONE LINE IF NO ONE EVER ANSWERS AND GOES DIRECTLY TO VOICEMAIL??
Atmosphere: 1
Food: 1
Service: 1
David Rodríguez
Very good very attentive staff
Atmosphere: 5
Food: 5
Service: 5
Simon Sanchez
Placed an order ahead of time only to find out that they were closed and weren’t serving orders. Update your hours, it’s easy. The acting manager is Alondra. Next time make it clear what your hours of operations are so that you don’t waste people’s time and money making orders that won’t be fulfilled. I will be filing a complaint to corporate as well.
Atmosphere: 1
Service: 1
Jose Castillo
Like any other jack hi prices 3 meals 45 dlls
Atmosphere: 2
Food: 3
Service: 4
Richard Krizo
Says 24 hour with all the lights on when you pull up and not a soul at 530am
Nyx Gee
3 ranch for a 14 piece jalapeño poppers and large order of curly fries. customer service was horrible. Two Hispanic girls have the worse attitude. And this isn’t the first time we’ve experienced it. My spicy chicken sandwich was too salty. I always go to the one off La Sierra, decided this one for some reason on Tyler, never again! Second time here and horrible customer service. No thanks ?↔️ ?
Atmosphere: 1
Food: 2
Service: 1
Angelynn Karyze
3 ranch for a 14 piece jalapeño poppers and large order of curly fries. customer service was horrible. Two Hispanic girls have the worse attitude. And this isn’t the first time we’ve experienced it. My spicy chicken sandwich was too salty. I always go to the one off La Sierra, decided this one for some reason on Tyler, never again! Second time here and horrible customer service. No thanks 🙂↔️ 👎
Atmosphere: 1
Food: 2
Service: 1
Johana Flores
Th fries were okay not cooked but okay
Vegetarian options: Idk
Kid-friendliness: Idk
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Nuggets, Fries
Robey Reed
Not a 24 hour location. No answer at the drive thru at 4am.
The night crew has poor customer service, I asked her for good good sauce 3times she came through the speaker and said I heard you, she only put one sauce in the bag so I have to go back around and wait three cars behind for more sauce with a attitude she put one more in the bag ???? my order was a tacos what is two sauces going to do for me.
Atmosphere: 1
Food: 1
Service: 1
Kelly Webb
Very friendly courteous staff.. but food was terrible..overcooked eggs, bacon 90%fat.. coffee was weak and tepid temperature
Atmosphere: 2
Food: 1
Service: 5
Q Creation
The customer service here is very lackluster. They don't follow their dine in schedule and are very rude.
The little Mexican B at the window is rude and petty. She lucky I don't like jail. Apparently they can only give one ranch per order but you can get other sauces. Count your days ho.
They close indoor dining at 7:00pm on weekdays what a joke. I ordered online and had to wait in the drive thru lane to pick up my food they don't offer curbside pick up. I got to the window and the poor girl maybe didn't really speak English or was just clueless and rude. The food was cold and sloppy. They gave us a wilted salad, I'm going to include the picture because the food and service was pathetic.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Burger, Curly Fries, Cheesecake, Fries, Chicken Sandwich
WHY HAVE A PHONE LINE IF NO ONE EVER ANSWERS AND GOES DIRECTLY TO VOICEMAIL??
Atmosphere: 1
Food: 1
Service: 1
Very good very attentive staff
Atmosphere: 5
Food: 5
Service: 5
Placed an order ahead of time only to find out that they were closed and weren’t serving orders. Update your hours, it’s easy. The acting manager is Alondra. Next time make it clear what your hours of operations are so that you don’t waste people’s time and money making orders that won’t be fulfilled. I will be filing a complaint to corporate as well.
Atmosphere: 1
Service: 1
Like any other jack hi prices 3 meals 45 dlls
Atmosphere: 2
Food: 3
Service: 4
Says 24 hour with all the lights on when you pull up and not a soul at 530am
3 ranch for a 14 piece jalapeño poppers and large order of curly fries. customer service was horrible. Two Hispanic girls have the worse attitude. And this isn’t the first time we’ve experienced it. My spicy chicken sandwich was too salty. I always go to the one off La Sierra, decided this one for some reason on Tyler, never again! Second time here and horrible customer service. No thanks ?↔️ ?
Atmosphere: 1
Food: 2
Service: 1
3 ranch for a 14 piece jalapeño poppers and large order of curly fries. customer service was horrible. Two Hispanic girls have the worse attitude. And this isn’t the first time we’ve experienced it. My spicy chicken sandwich was too salty. I always go to the one off La Sierra, decided this one for some reason on Tyler, never again! Second time here and horrible customer service. No thanks 🙂↔️ 👎
Atmosphere: 1
Food: 2
Service: 1
Th fries were okay not cooked but okay
Vegetarian options: Idk
Kid-friendliness: Idk
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Nuggets, Fries
Not a 24 hour location. No answer at the drive thru at 4am.
Service: 1
Restaurantji Recommends
The night crew has poor customer service, I asked her for good good sauce 3times she came through the speaker and said I heard you, she only put one sauce in the bag so I have to go back around and wait three cars behind for more sauce with a attitude she put one more in the bag ???? my order was a tacos what is two sauces going to do for me.
Atmosphere: 1
Food: 1
Service: 1
Very friendly courteous staff.. but food was terrible..overcooked eggs, bacon 90%fat.. coffee was weak and tepid temperature
Atmosphere: 2
Food: 1
Service: 5
The customer service here is very lackluster. They don't follow their dine in schedule and are very rude.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Curly Fries, Fries, Tiny Tacos, Chicken Sandwich
This is NOT open 24/7
The little Mexican B at the window is rude and petty. She lucky I don't like jail. Apparently they can only give one ranch per order but you can get other sauces. Count your days ho.
Atmosphere: 1
Food: 3
Service: 1
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