We ordered two bowls and while the flavors themselves are fine the proportions of the toppings threw the whole thing off. We ordered one açaí primo with extra granola and a chunky strawberry with no peanut butter but extra banana. The açaí bowl that I asked to have extra granola and was charged for extra granola did not have extra granola. In fact it had barely any granola. The chunky strawberry had the opposite problem. While we asked for substitute banana it came at the expense of barely any smoothie. It was huge chunks of fruit topping with a kids size smoothie underneath. Additionally the lack of uniformity in the size of banana was ridiculous. I had like five giant chunks of banana that I needed to cut with my spoon rather than nice slices I could enjoy throughout the bowl. After a grueling night out, my friend and I were ecstatic to enjoy the delicacies we drove 15 minutes to get, only to receive a mediocre lazy bowl of fruit soup. I understand that the workers may be relatively new but y'all are following a recipe and have references for what the bowls should be like. Customers should not have to double check their bowls for the toppings they paid extra for, or that the smoothie bowl they ordered has enough smoothie in it. Overall, this was a very disappointing experience especially knowing the quality that the institution Jamba Juice has the potential to provide. In this ever changing cultural landscape the one constant young women can rely on are the refreshing delights of a well made smoothie bowl, and today we have been denied of that satisfaction. We still finished the bowls though
Corinne Firari
stopped into this store today and the young gentleman that helped me was so nice and made such a delicious smoothie. He was the only one working on a Sunday and right after he took my order a huge rush of people came in, he was so helpful and nice to everyone.
Atmosphere: 5
Food: 5
Service: 5
Adam Berenato
Closed an hour early…GARBAGE!
Service: 1
Heroes Vamp
Very clean and my smoothie was very delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: PB & Banana Protein, Açaí Super Antioxidant Smoothie
420CloudClub
Usually a good experience here. But today in particular 12:25pm-12:30pm I experienced terrible customer service, specifically from the red head young lady.. Straight from the jump taking my order I felt her attitude as if she didn't want to be working today.. As she was making my mine and another customers order, she was ranting to her coworker about the previous orders she had to make (large party of maybe 10 people) and she continued to complain about how much work she had to do and resented the fact that the big party came in to Jamba juice today, even saying "if you're going to order that much come make your drinks yourself, this isn't fast food, this is Jamba juice" Very awkward situation for me as I was just waiting to grab my order.. Definitely the red head young lady running her mouth changed my idea of this location if she is carelessly talking bad about previous customers, while still having other customers waiting in the lobby for their drinks.
Atmosphere: 1
Food: 4
Service: 1
Jennifer Mota
Had a horrible experience with Samara this morning, one I did an online order paid for extra fruit and obviously it needs to go in a bigger cup if I’m adding to it. Well I called before arriving like 4 times no answer so figured they were busy however I walk in Samara is on her phone and the place is empty so when i bring up to her attention about the bigger cup she has an attitude the whole time. Worst customer service I’ve ever had. I usually order online here. The young lady yesterday was great I don’t know her name. But this Samara girl is bad representation of what Jamba juice is suppose to be. Very condescending and horrible customer service she has.
Gino D
I ordered the pb & banana protein smoothie with extra pb & bananas. The shake was great.
Atmosphere: 5
Service: 5
Username
I loved my Aloha Pineapple smoothie here, and I loved the service from Destiny. I’ll be coming back again.
Atmosphere: 5
Food: 5
Service: 5
Marrr
No front entrance you have to enter to the back
Food: 5
Service: 5
Carlos Carreon
Came in here after a hike at nearby Mt. Rubidoux. I had no idea a large smoothie was 8.49. I almost canceled my order because I'm not a baller like that. The strawberry surf something is DELICIOUS!!! I highly recommend getting it. You won't be disappointed. If Top Gun Maverick was a drink this would be it.
Good food, lots of choices, and quick service, with a smile.
Vegetarian options: Impossible Sandwich, and breakfast menu has vegetarian food
Atmosphere: 4
Food: 4
Service: 4
Sushmabhargavi Nimmalapalli
Worst customer service in all locations. Stop serving 2 hours prior to closing time in almost all locations. No call out on website about not serving juices after 2 pm. Incorrect phone number listed on the website even if we want to check and visit the location.
Service: 1
Michelle Melgar
Asked for chocolate mood and she made it peanut butter even though we didn't want that. Plus peanut allergies exist I get not wanting to remake the drink but it was a mistake on your end not ours.
Kristen C
They do not answer their phones so I can place an order…… I guess I will be going elsewhere
We ordered two bowls and while the flavors themselves are fine the proportions of the toppings threw the whole thing off. We ordered one açaí primo with extra granola and a chunky strawberry with no peanut butter but extra banana. The açaí bowl that I asked to have extra granola and was charged for extra granola did not have extra granola. In fact it had barely any granola. The chunky strawberry had the opposite problem. While we asked for substitute banana it came at the expense of barely any smoothie. It was huge chunks of fruit topping with a kids size smoothie underneath. Additionally the lack of uniformity in the size of banana was ridiculous. I had like five giant chunks of banana that I needed to cut with my spoon rather than nice slices I could enjoy throughout the bowl. After a grueling night out, my friend and I were ecstatic to enjoy the delicacies we drove 15 minutes to get, only to receive a mediocre lazy bowl of fruit soup.
I understand that the workers may be relatively new but y'all are following a recipe and have references for what the bowls should be like. Customers should not have to double check their bowls for the toppings they paid extra for, or that the smoothie bowl they ordered has enough smoothie in it. Overall, this was a very disappointing experience especially knowing the quality that the institution Jamba Juice has the potential to provide. In this ever changing cultural landscape the one constant young women can rely on are the refreshing delights of a well made smoothie bowl, and today we have been denied of that satisfaction.
We still finished the bowls though
stopped into this store today and the young gentleman that helped me was so nice and made such a delicious smoothie. He was the only one working on a Sunday and right after he took my order a huge rush of people came in, he was so helpful and nice to everyone.
Atmosphere: 5
Food: 5
Service: 5
Closed an hour early…GARBAGE!
Service: 1
Very clean and my smoothie was very delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: PB & Banana Protein, Açaí Super Antioxidant Smoothie
Usually a good experience here. But today in particular 12:25pm-12:30pm
I experienced terrible customer service, specifically from the red head young lady.. Straight from the jump taking my order I felt her attitude as if she didn't want to be working today.. As she was making my mine and another customers order, she was ranting to her coworker about the previous orders she had to make (large party of maybe 10 people) and she continued to complain about how much work she had to do and resented the fact that the big party came in to Jamba juice today, even saying "if you're going to order that much come make your drinks yourself, this isn't fast food, this is Jamba juice"
Very awkward situation for me as I was just waiting to grab my order.. Definitely the red head young lady running her mouth changed my idea of this location if she is carelessly talking bad about previous customers, while still having other customers waiting in the lobby for their drinks.
Atmosphere: 1
Food: 4
Service: 1
Had a horrible experience with Samara this morning, one I did an online order paid for extra fruit and obviously it needs to go in a bigger cup if I’m adding to it. Well I called before arriving like 4 times no answer so figured they were busy however I walk in Samara is on her phone and the place is empty so when i bring up to her attention about the bigger cup she has an attitude the whole time. Worst customer service I’ve ever had. I usually order online here. The young lady yesterday was great I don’t know her name. But this Samara girl is bad representation of what Jamba juice is suppose to be. Very condescending and horrible customer service she has.
I ordered the pb & banana protein smoothie with extra pb & bananas. The shake was great.
Atmosphere: 5
Service: 5
I loved my Aloha Pineapple smoothie here, and I loved the service from Destiny. I’ll be coming back again.
Atmosphere: 5
Food: 5
Service: 5
No front entrance you have to enter to the back
Food: 5
Service: 5
Came in here after a hike at nearby Mt. Rubidoux. I had no idea a large smoothie was 8.49. I almost canceled my order because I'm not a baller like that. The strawberry surf something is DELICIOUS!!! I highly recommend getting it. You won't be disappointed. If Top Gun Maverick was a drink this would be it.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Good food, lots of choices, and quick service, with a smile.
Vegetarian options: Impossible Sandwich, and breakfast menu has vegetarian food
Atmosphere: 4
Food: 4
Service: 4
Worst customer service in all locations. Stop serving 2 hours prior to closing time in almost all locations. No call out on website about not serving juices after 2 pm. Incorrect phone number listed on the website even if we want to check and visit the location.
Service: 1
Asked for chocolate mood and she made it peanut butter even though we didn't want that. Plus peanut allergies exist I get not wanting to remake the drink but it was a mistake on your end not ours.
They do not answer their phones so I can place an order…… I guess I will be going elsewhere
Quality service and ingredients.
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