I just witnessed an employee assault a customer trying to pick up her Uber Eats delivery and then the general manager was disgusting and defended her actions.
Mort Goldberg Talent
Why do I even come here. Geriatric couples on their last breath coming in here trying to use an app to save 15¢, totally confused, turning my 30 minute lunch into 5 minutes of torture.
Atmosphere: 1
Food: 3
Service: 1
Conner Drew
Came before 12 am. They said they were “ closed “ . Three people in there not wanting to serve and continuously saying they were closed when it clearly says they close at 1 am. It’s 12:14 am now . So like don’t go here
Atmosphere: 1
Food: 1
Service: 1
Destiny Gast
Horrible food. The food is never hot or even warm. It's always cold and the staff takes forever. They throw your food around.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Big Mac, Chicken Mcnuggets, French Fries, Cheeseburger
Maria Leger
It was awful. I understand being busy. But the employees ignore you. You're suppose to enter your own order. They don't offer help. Then give you the wrong items.
Atmosphere: 1
Food: 1
Service: 1
Harley Riggs
Manager was awesome fix our problem real quick
Food: 5
Service: 5
kenneth cramm
My 1st time in a McDonald's in a year. No human contact is the norm now. I do like the $5 value meal. I also liked the classical music piped over the dining room speakers.
Atmosphere: 4
Food: 4
Service: 3
Jose Lara
I’ve been going here for a good 15 years now and usually the food has been great. We would mostly come for the breakfast deals/meals since it used to be cheap to get the 2 for 3 sausage egg McMuffin but now it’s been double the price. We’ve had no issues before with missing items until…Recently, they’ve been messing up our order! It’s occurred 3x now where we order the deluxe breakfast and they forget the hash brown(s). With today’s rising costs, that’s basically $10 worth of lost food! Rating will stay low until I am compensated for my missing hash browns. I could forgive one missing hash brown but multiple over the past months is not forgivable. You would think they would do better considering it’s a franchise and not corporate owned.
Atmosphere: 5
Food: 5
Service: 2
Mary Rosales
Every time I visit this store, the wait time for placing my order is unnecessarily long, and it takes even longer for them to prepare it. My worst experience occurred when I placed an order and still hadn’t received it after an hour. When I approached the person in charge, she claimed they hadn’t received my order. I presented my receipt as proof, yet I was denied both my order and a refund. This level of service is not acceptable.
Atmosphere: 1
Food: 2
Service: 1
Mi Chiquita Preciosa
My order was not the same as shown on the menu Was not allowed to order with a cashier
They don't help you to add something to Eat, they don't attend to customer service, bad service, improve. You have questions about your order, they ignore you, terrible.
desiree torriente
This McDonalds is great! Viviana the Manager was amazing! Her customer service was fantastic! The food was tasty!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Chicken Mcnuggets, French Fries, Cheeseburger
Anahi Chavez
Ordered ahead of time on the app only to get my time wasted 15 minutes on drive thru with ONE CAR AHEAD OF ME!!! Then I pull up to girl telling me she will be right with me. Another 5 minutes go by and still NOTHINGshe starts taking an order with the other car next to me. At that point I drive to the window to tell her I have an order already she said I was supposed to wait back there for what sp they can keep wasting my time when I already ordered? I pull up to the second window when I'm told my order got canceled seriously??? I finally get my "deluxe" sandwich with bottom bread rock hard!
Atmosphere: 1
Food: 1
Service: 1
Blake Laszlo
What's the point of having 2 drive through speakers if you're not gonna use one of them? No cars in the drive through, I been waiting for a few minutes for my order to be taken. A car comes up to the other speaker and instantly gets their order taken. Then they say they're done serving breakfast at 11:47. Other locations near by have told me orders for breakfast ends at 12:00. This is the worst McDonald's in the area, I been here a few times and dread it. I would not recommend it. The windows are blacked out so if you pull up to pay it can take 1 second to 10 minutes for them to open and pay. Same with the widow to get your order. Slow service, is no one working there? I've had a plenty of encounters with the works being rude. And it seeming like they really don't care. $20 a hour for this? Way to go motivate your team, expecting $20 an hour. That's a joke. This location is a joke. Don't go here.
I just witnessed an employee assault a customer trying to pick up her Uber Eats delivery and then the general manager was disgusting and defended her actions.
Why do I even come here. Geriatric couples on their last breath coming in here trying to use an app to save 15¢, totally confused, turning my 30 minute lunch into 5 minutes of torture.
Atmosphere: 1
Food: 3
Service: 1
Came before 12 am. They said they were “ closed “ . Three people in there not wanting to serve and continuously saying they were closed when it clearly says they close at 1 am. It’s 12:14 am now . So like don’t go here
Atmosphere: 1
Food: 1
Service: 1
Horrible food. The food is never hot or even warm. It's always cold and the staff takes forever. They throw your food around.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Big Mac, Chicken Mcnuggets, French Fries, Cheeseburger
It was awful. I understand being busy. But the employees ignore you. You're suppose to enter your own order. They don't offer help. Then give you the wrong items.
Atmosphere: 1
Food: 1
Service: 1
Manager was awesome fix our problem real quick
Food: 5
Service: 5
My 1st time in a McDonald's in a year. No human contact is the norm now. I do like the $5 value meal. I also liked the classical music piped over the dining room speakers.
Atmosphere: 4
Food: 4
Service: 3
I’ve been going here for a good 15 years now and usually the food has been great. We would mostly come for the breakfast deals/meals since it used to be cheap to get the 2 for 3 sausage egg McMuffin but now it’s been double the price. We’ve had no issues before with missing items until…Recently, they’ve been messing up our order! It’s occurred 3x now where we order the deluxe breakfast and they forget the hash brown(s). With today’s rising costs, that’s basically $10 worth of lost food! Rating will stay low until I am compensated for my missing hash browns. I could forgive one missing hash brown but multiple over the past months is not forgivable. You would think they would do better considering it’s a franchise and not corporate owned.
Atmosphere: 5
Food: 5
Service: 2
Every time I visit this store, the wait time for placing my order is unnecessarily long, and it takes even longer for them to prepare it. My worst experience occurred when I placed an order and still hadn’t received it after an hour. When I approached the person in charge, she claimed they hadn’t received my order. I presented my receipt as proof, yet I was denied both my order and a refund. This level of service is not acceptable.
Atmosphere: 1
Food: 2
Service: 1
My order was not the same as shown on the menu
Was not allowed to order with a cashier
Restaurantji Recommends
They don't help you to add something to
Eat, they don't attend to customer service, bad service, improve. You have questions about your order, they ignore you, terrible.
This McDonalds is great! Viviana the Manager was amazing! Her customer service was fantastic!
The food was tasty!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Chicken Mcnuggets, French Fries, Cheeseburger
Ordered ahead of time on the app only to get my time wasted 15 minutes on drive thru with ONE CAR AHEAD OF ME!!! Then I pull up to girl telling me she will be right with me. Another 5 minutes go by and still NOTHINGshe starts taking an order with the other car next to me. At that point I drive to the window to tell her I have an order already she said I was supposed to wait back there for what sp they can keep wasting my time when I already ordered? I pull up to the second window when I'm told my order got canceled seriously??? I finally get my "deluxe" sandwich with bottom bread rock hard!
Atmosphere: 1
Food: 1
Service: 1
What's the point of having 2 drive through speakers if you're not gonna use one of them? No cars in the drive through, I been waiting for a few minutes for my order to be taken. A car comes up to the other speaker and instantly gets their order taken. Then they say they're done serving breakfast at 11:47. Other locations near by have told me orders for breakfast ends at 12:00. This is the worst McDonald's in the area, I been here a few times and dread it. I would not recommend it. The windows are blacked out so if you pull up to pay it can take 1 second to 10 minutes for them to open and pay. Same with the widow to get your order. Slow service, is no one working there? I've had a plenty of encounters with the works being rude. And it seeming like they really don't care. $20 a hour for this? Way to go motivate your team, expecting $20 an hour. That's a joke. This location is a joke. Don't go here.
Food: 1
It's good
Atmosphere: 4
Food: 4
Service: 4
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