I would say when compared to Saku Ramen. Soho Ramen wins in authenticity, presentation, and generosity of portion. I had their Tonkotsu broth ramen with breaded chicken and a generous portion of rice noodles even for Japanese standards. The added spinach was a nice nutritional touch that I appreciated. Some may find the garlic overpowering but I had the spicy version which balanced it out nicely. Pro tip. If you do go spicy a Calpico drink will give you a nice cooling effect if things get too spicy.
Atmosphere: 1
Food: 5
Service: 1
Savanna Collins
I’ve always loved Soho Ramen for their vegan and vegetarian options. As someone who relies on delivery, they’ve been a dependable go-to for years. But lately, the quality and care have really gone downhill.
Today I ordered the Omin Fish Curry Udon, which is supposed to be vegan. Instead, I received the dish made with real fish. No warning, no message, no option to cancel or get a refund. I’m vegetarian and now stuck with a meal I can’t eat.
If an ingredient isn’t available, the staff should reach out to the customer or issue a refund. Swapping in animal products without consent is not okay, especially for people with dietary restrictions.
I hope Soho Ramen takes this seriously and improves how they handle online orders. I’d love to trust them again, but right now I’m really disappointed.
tony
DON'T COME HERE!!!!!!!! This place was genuinely horrible. My girlfriend made the mistake of coming here recently. We waited for over 40 minutes for two chicken bowls. So we went up to the register to ask for a refund, and the girl who worked there ignored us. We tried calling her over, but she kept ignoring us. Finally, she came over, and we requested a refund. She rolled her eyes and slammed the food onto a cart. I understand that they are understaffed, but her attitude wasn't necessary. She then called her manager, and his attitude was worse. He was so rude and slammed the refund receipt on the counter; he acted like a child and ignored us when we told him we had a separate order with two bottled drinks. If you don't like what you do, then be miserable elsewhere. Also, as we waited for the manager, they were conducting a food inspection, which we assume was prompted by the roaches that other customers had claimed to have seen the week before. 0/5 stars.
Atmosphere: 1
Food: 1
Service: 1
Keith Stewart
This is worse then instant ramen made in a microwave....not recommended. Dumped mine in the trash, goza was rubbery and fell like it had been nuked too.
Atmosphere: 3
Food: 1
Service: 1
Karina
First of all, the menu is bilingual with /chinese/ for ラーメン. Big red flag. Yeah, I get that ramen is originally based on chinese-style noodles, but it is from Japan and arguably the national dish of that country. Anyways. The bowl was out quickly enough, about 10 minutes. Strangely, the menu gave me the option to order Dine-In or Take-out, and although I chose Dine-In, my food came out packed to go. The noodles had no bite, in fact, they were mushy. You can see the egg is overcooked. Spicy miso was spicer than I'm used to, potentially to cover up the lack of any distinctive flavor. Too much raw white onion (green was fine). Scarcely edible. Never again. Loved watching One Piece in the hall while I ate, but I'll be hitting up a different restaurant next time I'm at the Food Lab.
Atmosphere: 5
Food: 2
Service: 3
Chris Romero
I probably should have checked the reviews before coming on Saturday 7/19 around 4:30pm. I ordered a bento box for my daughter and it took over 40 mins to get! Mind you, it was not that busy. When I asked for an update around 5pm, the cashiers were in disbelief about how long we have been waiting. I guess they had a shift change from morning to night crew and the morning crew just didn’t care to work for their last few minutes there. The second shift crew seemed nice and complained how lazy the first crew was. After 5 mins, we got our meal but at this point, i shared a meal from Monty’s burgers and my daughter didn’t really care for the food. This establishment needs to work on hiring better staff. Last time ordering here. You’re better off eating anywhere else in the riverside food lab, unless you want to wait forever for your food and be disappointed.
Atmosphere: 1
Food: 2
Service: 1
Mackenzie Campbell
This place has had a profound impact on me. My boyfriend and I got the vegan bao buns and vegan ramen. It was so delicious the only way I can describe it is like when you see a cartoon character eating something and you think wow that looks like it would taste so good I wish I could try it. This is the real life version of how satisfying you think that cartoon food would be. The wait is long but it’s worth it just order ahead.
Atmosphere: 5
Food: 5
Service: 4
Roxanne Wright
Food was ok. Tempura was so so. The shrimp cheese balls were really good. Workers left everything to be desired. They were more interested in talking to their friends that were visiting them than acknowledging me. My food was taking a while (finished over 20 minutes after I ordered) and I kept waiting near the counter but they didn’t speak to me at all. Good thing they don’t actually take your order because you place it on a self serve kiosk. They could improve a lot by retraining their employees.
Atmosphere: 4
Food: 3
Service: 1
Dorian Glover
Ramen contained rotten spinach. Please check your spinach before adding it to a dish. Thanks
Atmosphere: 2
Food: 1
Service: 2
T
This was my second try. Both times were Horrible. The first time, my bento box order took forever. Today, I ordered ramen to go and they are thee onlyyyy restaurant to package the broth with the noodles. Once I got to my hotel, the noodles soaked all the broth up and my food was soggy. The meat was dry and portion was extremely small. The service wasn’t excellent either. They just act so lost and non-chalant! Switch them out! They make tge establishment look bad.
The BEST Bento boxes and a wide selection! Even comes with a little soup and drink. Will be back 4 sure. 😋🍜🍵
Atmosphere: 5
Food: 5
Service: 5
Oc Guide
Food is delicious, prices are good. Our Ramen spot in downtown for sure. Will keep coming back.
Atmosphere: 5
Food: 5
Service: 5
Daniel Kim
Do not order here. They are severely understaffed and cannot put out the food in a timely manner. I waited over an hour.
Emma Scearce
Waited 30 min for super overcooked squid. What a disappointment.
Atmosphere: 1
Food: 1
Service: 1
Haley G.
Service was great but the ramen quite literally enraged me. $4 for extra noodles- they were literally maruchan noodles?!?!?! On top of that- $14 for a ramen where there wasn’t even enough soup to USE the extra noodles?? Not to mention why tf was there like a CUP of spinach in there? And why did the broth taste like gochujang??? And why was the pork tough asf??? Just 0/10 all around.
I would say when compared to Saku Ramen. Soho Ramen wins in authenticity, presentation, and generosity of portion. I had their Tonkotsu broth ramen with breaded chicken and a generous portion of rice noodles even for Japanese standards. The added spinach was a nice nutritional touch that I appreciated. Some may find the garlic overpowering but I had the spicy version which balanced it out nicely. Pro tip. If you do go spicy a Calpico drink will give you a nice cooling effect if things get too spicy.
Atmosphere: 1
Food: 5
Service: 1
I’ve always loved Soho Ramen for their vegan and vegetarian options. As someone who relies on delivery, they’ve been a dependable go-to for years. But lately, the quality and care have really gone downhill.
Today I ordered the Omin Fish Curry Udon, which is supposed to be vegan. Instead, I received the dish made with real fish. No warning, no message, no option to cancel or get a refund. I’m vegetarian and now stuck with a meal I can’t eat.
If an ingredient isn’t available, the staff should reach out to the customer or issue a refund. Swapping in animal products without consent is not okay, especially for people with dietary restrictions.
I hope Soho Ramen takes this seriously and improves how they handle online orders. I’d love to trust them again, but right now I’m really disappointed.
DON'T COME HERE!!!!!!!!
This place was genuinely horrible. My girlfriend made the mistake of coming here recently. We waited for over 40 minutes for two chicken bowls. So we went up to the register to ask for a refund, and the girl who worked there ignored us. We tried calling her over, but she kept ignoring us. Finally, she came over, and we requested a refund. She rolled her eyes and slammed the food onto a cart. I understand that they are understaffed, but her attitude wasn't necessary. She then called her manager, and his attitude was worse. He was so rude and slammed the refund receipt on the counter; he acted like a child and ignored us when we told him we had a separate order with two bottled drinks. If you don't like what you do, then be miserable elsewhere. Also, as we waited for the manager, they were conducting a food inspection, which we assume was prompted by the roaches that other customers had claimed to have seen the week before. 0/5 stars.
Atmosphere: 1
Food: 1
Service: 1
This is worse then instant ramen made in a microwave....not recommended.
Dumped mine in the trash, goza was rubbery and fell like it had been nuked too.
Atmosphere: 3
Food: 1
Service: 1
First of all, the menu is bilingual with /chinese/ for ラーメン. Big red flag. Yeah, I get that ramen is originally based on chinese-style noodles, but it is from Japan and arguably the national dish of that country. Anyways. The bowl was out quickly enough, about 10 minutes. Strangely, the menu gave me the option to order Dine-In or Take-out, and although I chose Dine-In, my food came out packed to go. The noodles had no bite, in fact, they were mushy. You can see the egg is overcooked. Spicy miso was spicer than I'm used to, potentially to cover up the lack of any distinctive flavor. Too much raw white onion (green was fine). Scarcely edible. Never again. Loved watching One Piece in the hall while I ate, but I'll be hitting up a different restaurant next time I'm at the Food Lab.
Atmosphere: 5
Food: 2
Service: 3
I probably should have checked the reviews before coming on Saturday 7/19 around 4:30pm. I ordered a bento box for my daughter and it took over 40 mins to get! Mind you, it was not that busy. When I asked for an update around 5pm, the cashiers were in disbelief about how long we have been waiting. I guess they had a shift change from morning to night crew and the morning crew just didn’t care to work for their last few minutes there. The second shift crew seemed nice and complained how lazy the first crew was. After 5 mins, we got our meal but at this point, i shared a meal from Monty’s burgers and my daughter didn’t really care for the food. This establishment needs to work on hiring better staff. Last time ordering here. You’re better off eating anywhere else in the riverside food lab, unless you want to wait forever for your food and be disappointed.
Atmosphere: 1
Food: 2
Service: 1
This place has had a profound impact on me. My boyfriend and I got the vegan bao buns and vegan ramen. It was so delicious the only way I can describe it is like when you see a cartoon character eating something and you think wow that looks like it would taste so good I wish I could try it. This is the real life version of how satisfying you think that cartoon food would be. The wait is long but it’s worth it just order ahead.
Atmosphere: 5
Food: 5
Service: 4
Food was ok. Tempura was so so. The shrimp cheese balls were really good. Workers left everything to be desired. They were more interested in talking to their friends that were visiting them than acknowledging me. My food was taking a while (finished over 20 minutes after I ordered) and I kept waiting near the counter but they didn’t speak to me at all. Good thing they don’t actually take your order because you place it on a self serve kiosk. They could improve a lot by retraining their employees.
Atmosphere: 4
Food: 3
Service: 1
Ramen contained rotten spinach. Please check your spinach before adding it to a dish. Thanks
Atmosphere: 2
Food: 1
Service: 2
This was my second try. Both times were Horrible. The first time, my bento box order took forever. Today, I ordered ramen to go and they are thee onlyyyy restaurant to package the broth with the noodles. Once I got to my hotel, the noodles soaked all the broth up and my food was soggy. The meat was dry and portion was extremely small. The service wasn’t excellent either. They just act so lost and non-chalant! Switch them out! They make tge establishment look bad.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
The BEST Bento boxes and a wide selection! Even comes with a little soup and drink.
Will be back 4 sure.
😋🍜🍵
Atmosphere: 5
Food: 5
Service: 5
Food is delicious, prices are good. Our Ramen spot in downtown for sure. Will keep coming back.
Atmosphere: 5
Food: 5
Service: 5
Do not order here. They are severely understaffed and cannot put out the food in a timely manner. I waited over an hour.
Waited 30 min for super overcooked squid. What a disappointment.
Atmosphere: 1
Food: 1
Service: 1
Service was great but the ramen quite literally enraged me. $4 for extra noodles- they were literally maruchan noodles?!?!?! On top of that- $14 for a ramen where there wasn’t even enough soup to USE the extra noodles?? Not to mention why tf was there like a CUP of spinach in there? And why did the broth taste like gochujang??? And why was the pork tough asf??? Just 0/10 all around.
Food: 1
Service: 5
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