Starbucks
16810 Van Buren Boulevard #101, Riverside
(951) 780-6576
Recent Reviews
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Perfect place to come grab a cup of delicious coffee and to unwind
Atmosphere: 5
Food: 5
Service: 5
It never fails to fail .. I did an online order just because they are always slow as can be have them 15 minutes and still wasn't ready.. waited inside for another 15 just to get my order ... They don't care about the customers in lobby .. only drive thru quota matters here .. sad to see the local Starbucks struggling to keep customers happy
Atmosphere: 1
Food: 1
Service: 1
My mom unfortunately forgot to ask for half & half , so I apologetically asked for some at the window (I know it’s an inconvenience & I never do this so I apologized) drive through lady was snappy & rude & gave me instructions on how to order it at the speaker next time. This is my local Starbucks so it’s a shame the customer service is declining. 7/21 @ 8:50 am
191550SUN2025, Drive-thru Order 6 scoops of matcha, looked like 4 scoops, regular venti. Went inside to ask if that was 6 scoops, The cashier said yes. She offered 2 extra scoops, thinking she would remake it. Naaa, she gave me the ingredients to mix it my self lmao. Love the customer service 👌 sarcasm.
Atmosphere: 1
Food: 1
Service: 1
I love Starbucks but today (1/4/2025) my experience was horrible! As stated on Google, this store closes at 10pm and I pulled up at about 7:45 to the very EMPTY Starbucks to order a large order but the doors were locked. I attempted to call the store and ask if I could order it through the drive thru since they weren’t letting anyone inside the cafe and I was already there. I saw a short haired, stubby female employee pick up the phone and answer (I parked right in front and I could see her) to which she shortly and annoyingly replied “No.” When I asked for alternatives to fulfill my order, she refused because she was “short staffed” and didn’t feel “feel comfortable handing me a hot drinks through the drive thru,” although there were other employees inside and drive thru had ONE car in it. I hope she doesn’t continue being lazy and negating warm drinks to customers on cold days just because she’s incapable of doing her job, I think that could severely impact revenue for this store and she should be reprimanded.
Atmosphere: 1
Food: 1
Service: 1
Luciano was rude and made disrespectful unnecessary comments to my self and my teenage daughter, I try to avoid this Starbucks due to the employees always being so unhappy I will not be going back
Atmosphere: 1
Food: 3
Service: 1
I get the same drink every time, and this was by far the worst one. Service was perfunctory. Will probably avoid this location.
Atmosphere: 3
Food: 1
Service: 2
Recommended dishes: Iced Caramel Apple Cream Latte, The Mango Dragonfruit, Coconut Milk Mocha, White Chocolate, Small Shopping Bag, Lemonade, Iced Caramel Macchiato, Veranda Blend, Terracotta Recycled Ceramic Mug - 16 FL Oz, Guatemala Casi Cielo, Bacon Gouda & Egg Sandwich, Pumpkin & Pepita Loaf, Banana Walnut & Pecan Loaf, Cinnamon Coffee Cake, Starbucks Milano Luna, Horizon Organic Lowfat Milk Box, Avocado Spread, Perfect Bar - Dark Chocolate Chip Peanut Butter, Sumatra, Tomato & Mozzarella on Focaccia
Ok so I hate Starbucks in general lol I’m not big on waste or even the taste of coffee, but when I choose to go they’re nice about my personal cups. And they’re human so they messed up a few different drinks but never denied remaking them for me. There’s a few new people, I understand why they get defensive but honestly you can’t please everyone and they should take it with a grain of salt. I feel like Starbucks culture in general is a prissy bougie societal fail lol but be nice to the workers and you be surprised how much better your drink taste and your experience is. Be prepared to wait it’s not a Starbucks express. Lately my pick up orders have only taken 5-9 mins and that’s VERY reasonable for how busy they are. They’re people, they see you huffing and puffing and rolling your eyes, knock it off. I don’t complain about the workers it’s the PEOPLE that come here that suck. That’s why the atmosphere gets a low rating. Also I love these new fall apple crisp drinks because “f” pumpkin spice.
Dietary restrictions: I don’t like cows milk in my tea or coffee so having so many non dairy options is really nice. I prefer the oatmilk here but often get coconut milk too
Parking: There’s a few spots in the front way more on the drive thru side
Kid-friendliness: Bring your kids they have cake pops lol
Wheelchair accessibility: They have a patio that’s suited for wheelchairs and friends without
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: Iced Caramel Apple Cream Latte
Drive thru for coffee
Atmosphere: 5
Service: 5
This starbucks always shuts down! I’d say every week or every other. So annoying when it’s the only drive thru around. Also they never make their caramel macchiatos consistent.
Atmosphere: 2
Food: 5
Service: 1
Restaurantji Recommends
Their items are still a little pricy.
Parking: About 8 spots adjacent to the shop, more in a shared parking lot
Wheelchair accessibility: Ramp is not readily accessible.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Iced Caramel Macchiato
Multi billion dollar company yet refuses to give drinks cause they don't have change for bills. Riiiiiiiggghhhttt...
Atmosphere: 1
Food: 1
Service: 1
They are always out of stuff. My drink is usually wrong. You have to ask for sleeves on very hot drinks. Ran out of key ingredients a few times. I hate when I have to go to this location.
Atmosphere: 2
Food: 2
Service: 3
Coffee for
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Iced Caramel Macchiato
Double shot expresso to fight against
Atmosphere: 3
Food: 3
Service: 3
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