Today I got the best customer service by Angel. I have a lot going on today that my brain went blank so I explain to Angel and we manage to get everything that I need it.
Atmosphere: 5
Food: 5
Service: 5
Nagarani Anirudh
Nice coffee
F Hi
Whats the deal with no liquid cane anymore? much better sweetner foe the green tea. Asked for extra carmel no whipped cream on my carmel crunch, I gor no carmel and whipped cream. You know why you don't go through the drive, through? They F you at the drive through. No time to go back since we stopped on our commute.
Atmosphere: 5
Food: 4
Service: 4
Justin Mabini
I ordered 2 drinks through the app. and I arrived 15 mins afterwards and had to wait an additional 20 mins. I asked them if it is ready yet, and was told it would be done in a few mins. I was given 1 drink, and 1 snack. 10 mins later, i was given my 2nd drink. By then my snack was cold, and I asked for a new one. When she gave it to me, she flung it across the counter clearly annoyed, while I was patiently waiting. Order in the app 645. Arrived at store 7. Left store at 725. Wow. I could understand if it was busy, but it wasnt.
Atmosphere: 2
Food: 4
Service: 1
Patty Valverde
I usually stop here on my way to work but for some majority of the time the servers have me waiting 5 minutes to order and another 5 just to get my drink even when I order ahead I’m still waiting 10 minutes while they take another order and my drink is in front of them!! I might have to go to the Arlington location instead because they take way too long for one drink!
Atmosphere: 5
Food: 3
Service: 3
Micaela
I asked him for a glass of ice and he told me what glasses he could give me but no ice because they had the machine broken, it is over 100 degrees and they added almost no ice to the waters.
Service: 1
Meneha Porter
This Starbucks would have you waiting in the drive thru window for 10mins without them saying ANYTHING no " apologize for the wait" " I'll be right with you " nothing no matter what time of the day it is the whole staff is unfriendly with horrible customer service. I asked so many times like is it only one person working today what's going on . I give up on this place.
Food: 3
Service: 1
David Adams
It's a Starbucks. The coffee is good, the snacks are tasty, and they have a restroom. What more could you ask for?
Atmosphere: 3
Food: 4
Service: 4
Vanessa Sanchez
Slowest Starbucks ever, placed a mobile order at 9:53. Was waiting till 10:20 for one drink just ended up asking for a refund.
Atmosphere: 1
Food: 1
Service: 1
J.C.
Barista forgot to mix my coffee or decided not to IDK?
I inadvertently ordered here when I was far away - the manager was very nice and accommodating, and ended up, giving me a fresh order when I finally arrived. Thank you SBs!
Atmosphere: 5
Food: 5
Service: 5
Kieara Edler
I'm very disappointed at how far this place has fallen from when I used to go.
Atmosphere: 1
Food: 1
Service: 1
Mich Todd
Maybe it was the time? It was 10:30am and the drive thru took forever. Over 15 minutes and there were only 3 cars in line ? They also warmed up items we didn't ask to warm up. Pretty slow service, we were sitting at the window for over 5 minutes. Too long for food items that are over the counter.
Today I got the best customer service by Angel. I have a lot going on today that my brain went blank so I explain to Angel and we manage to get everything that I need it.
Atmosphere: 5
Food: 5
Service: 5
Nice coffee
Whats the deal with no liquid cane anymore? much better sweetner foe the green tea. Asked for extra carmel no whipped cream on my carmel crunch, I gor no carmel and whipped cream. You know why you don't go through the drive, through? They F you at the drive through.
No time to go back since we stopped on our commute.
Atmosphere: 5
Food: 4
Service: 4
I ordered 2 drinks through the app. and I arrived 15 mins afterwards and had to wait an additional 20 mins. I asked them if it is ready yet, and was told it would be done in a few mins. I was given 1 drink, and 1 snack. 10 mins later, i was given my 2nd drink. By then my snack was cold, and I asked for a new one. When she gave it to me, she flung it across the counter clearly annoyed, while I was patiently waiting. Order in the app 645. Arrived at store 7. Left store at 725. Wow. I could understand if it was busy, but it wasnt.
Atmosphere: 2
Food: 4
Service: 1
I usually stop here on my way to work but for some majority of the time the servers have me waiting 5 minutes to order and another 5 just to get my drink even when I order ahead I’m still waiting 10 minutes while they take another order and my drink is in front of them!! I might have to go to the Arlington location instead because they take way too long for one drink!
Atmosphere: 5
Food: 3
Service: 3
I asked him for a glass of ice and he told me what glasses he could give me but no ice because they had the machine broken, it is over 100 degrees and they added almost no ice to the waters.
Service: 1
This Starbucks would have you waiting in the drive thru window for 10mins without them saying ANYTHING no " apologize for the wait" " I'll be right with you " nothing no matter what time of the day it is the whole staff is unfriendly with horrible customer service. I asked so many times like is it only one person working today what's going on . I give up on this place.
Food: 3
Service: 1
It's a Starbucks. The coffee is good, the snacks are tasty, and they have a restroom. What more could you ask for?
Atmosphere: 3
Food: 4
Service: 4
Slowest Starbucks ever, placed a mobile order at 9:53. Was waiting till 10:20 for one drink just ended up asking for a refund.
Atmosphere: 1
Food: 1
Service: 1
Barista forgot to mix my coffee or decided not to IDK?
Restaurantji Recommends
Bad coffe
Service: 1
I inadvertently ordered here when I was far away - the manager was very nice and accommodating, and ended up, giving me a fresh order when I finally arrived. Thank you SBs!
Atmosphere: 5
Food: 5
Service: 5
I'm very disappointed at how far this place has fallen from when I used to go.
Atmosphere: 1
Food: 1
Service: 1
Maybe it was the time? It was 10:30am and the drive thru took forever. Over 15 minutes and there were only 3 cars in line ?
They also warmed up items we didn't ask to warm up. Pretty slow service, we were sitting at the window for over 5 minutes.
Too long for food items that are over the counter.
Food: 4
Service: 2
Welcoming staff, excellent coffee
Atmosphere: 5
Food: 5
Service: 5
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