Subway

3511 Madison St STE A, Riverside
(951) 354-5296

Recent Reviews

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Ismael Pacheco

They give me the wrong bread so I call it in to get it remade, no big issue. I show up as they pull the sub from the oven and I notice they included cheese which was never in my original order. I point out their mistake but instead of making it for the third time, due to their 2 mistakes, they tried to continue the sub and say it was my fault for the second sub being wrong. They tried to lecture me about ordering properly but the whole reason I was there twice in 10 minutes was because they made a mistake.

Both people in the store were very rude and unprofessional. Learn some accountability for your actions and act your age.

Atmosphere: 1

Food: 1

Service: 1

Lex Us

I ordered online for pick up for 11:20 am I get there at 11:30 and tell the lady making the sandwiches I am here to pick up my sandwich and give her my name. she proceedss to tell me that going to start on my sandwich I say ok but then she is making 3 other sandwiches and when she finishes at 11:40 goes to hand me the 3 sandwiches and I inform her that is not mine and I repeat my name and she turns around and picks my sandwich of the counter and hand it to me. Typically, I would be ok with that but I ordered for a specific time so I can make it on time to work. I wish she would have paid more attention when I said my name when I arrived for my pick up. I sat there and wasted my time and drove like a maniac to make it to work on time. Please be more careful and more attentive when someone speaks to you.

Atmosphere: 5

Food: 5

Service: 1

Jeff Ludwig

Went to buy a sandwhich and use a coupon. Asked if could use and was told yes as soon as finished phone order. 10 minutes later when ordering was told could not use for sandwhich I wanted. Also could not use for any philly steak, Italian or any sandwhich that has roast beef. My only mistake was asking before ordering, next time will just order and if they don't want to accept coupon will be on them. Instead I just went to another subway who had no issue with coupon or what I would order with it. My new subway of choice.

Atmosphere: 1

Food: 1

Service: 1

Emmanuel Lopez

Tried to make a sandwich how I like it person denied different meat was the 2 weeks ago and it was dine how I want it it to be made so far this subway no longer makes it how you order it

Atmosphere: 1

Food: 3

Service: 1

Gloria Richard

Very small portion of tuna fish on 12 inc.

Atmosphere: 4

Food: 2

Service: 4

Stephanie Calderon

The place isQuiet the staff is friendly always aimed to make it right

Atmosphere: 4

Food: 5

Service: 4

Yojhan Picado-Pinzon

The sandwiches were ok nothing to really right more about. It is subway after all.

Atmosphere: 1

Food: 2

Service: 3

Lawrence Fernãndez

The lady was very polite and funny in her own way .

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subway Club

Marisol Morales

They need to train better the worker churro didn't even have sugar it was raw? im not coming hear ever again Service

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Tuna

Mykieasha Knight

It took 30 minutes for me to order 2 cookies and the lady is perfect but she needs help it should be 2 people working here it’s always busy an takes a long time because there only one person to help

Atmosphere: 1

Food: 4

Service: 1

Doris Holyfield

Excellent customer

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Oven Roasted Turkey

Marlene Quintero

How disgusting I got a fly in my daughter's food, that's healthy ?

Theresa Nuñez-Rocha

Came here for freshness and a cup of hot ? soup.
Owners need to get bigger cups for soups. C'mon almost 4bucks close to 5$... for a tiny cup of soup. I was in shock ?!!. At least they had my favorite... Cheddar & Broccoli ? ?.. At least I got 2 crackers!.. Wow highway robbery on the tiny cups of soups!!.. Owners & Managers
. Quit ripping your customers off from the soups! Shame on you!!. Like Wow!!!.... Very disappointed!!!...

Vegetarian options: You want fresh veggies there you go..Veggie Sandwich with as much you want on it..

Dietary restrictions: There's oil and a vingarette dressing instead of mayo & mustard. Or Order it dry...

Wheelchair accessibility: The door is wide enough and they have 1 or 2 tables wheelchair ♿ ..

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Chicken & Bacon Ranch Melt 6 Inch Melt, Rotisserie-Style Chicken Footlong Pro Double Protein, The Boss Footlong Regular Sub, The Philly, The Philly 6 Inch Regular Sub

D. J. Anica

Terrible customer service.
The serving size of the veggies was a joke. Even with double-meat, the sandwich lacked weight.

The employees looked like they hated their lives and were ready to kill themselves.

The restroom, even though it's locked to prevent non-customer usage (they open it for you), had no paper towels inside.

Lucy Navarrette

Never dissatisfied at this particular location. Staff is friendly and make really good sandwiches wish I had gotten a chance to take a pic of my sammy before I scarfed it ? this has become my favorite subway location because of how well they make my sandwiches. I made sure to tip my sandwich Artist I really appreciate the love they put into making my food, Excellent! I will continue to patronize this location A+

Food: 5

Service: 5

Recommended dishes: The Hotshot Italiano, Spicy Italian

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