Worst place ever, I tried calling for almost an hour for stock check. I drove to the store 22 minutes away from my house and they did not have the item in stock. Hire responsible people
Angel D.
This review is for wal mart grocery pick up. So I place my order and pick up time was 4pm to 5pm and since I had to go to work after thought it would be convenient but guess what it wasn't. Customer service really bad,sad no communication called no one really new what was going on then finally get email saying it was delayed cause they were busy I drive by there there was no cars waiting on pick up location??? So confuse I wouldn't recommend ordering online they really need to improve customer service and online system. No bueno !! :(
Carolyn R.
Best time to go is a weekday morning. The morning crew is welcoming, friendly, helpful and hard working. They are usually restocking from the weekend, but will stop to help you if you need it. Keep up the good work morning crew!
Isaiah M.
This Walmart has a lot of customers and gets a lot of business and I forgot my card at home and this was the nearest Walmart and I had my card registered on my phone on Apple Pay and I went in line and tried to pay with Apple Pay and they told me that they don't accept Apple Pay in that line and she told me to go to another line so I did and the line she told me to go to also didn't have Apple Pay so I had to go back to my house and get my card this was the worst experience I had
Kevin G.
Useless customer service. I needed to check if a product is at their Automotive department and kept getting placed on hold for lengthy periods of time. The operator is a total l*****
Beatrice R.
Excellent service today! A bit surprised by the locked glass storage containers for hair items. They had an item most stores are usually out of. Two great customer service reps to help me.
C P.
This Walmart is getting worse. Locking items that other Walmart's don't have locked. Restocking shelves seems to not be taking place anymore. And a very rude and disrespectful older Mexican woman receipt checker at the door name antoinette (or something like that) keeps making a big issue when I don't show her my receipt. Threatening to call LP and outside security. Telling me I most be guilty or something. And some rude black guy who's supposed to be department manger just took offense most of the conversation when I brought it to his attention. The customer service is not the best probably because half of the people working there are older grumpy people. Other then the above, it's Walmart. We all go there for a reason. Prices, quantity, and variety Thank you Walmart. But I'll probably ditch Walmart if I ever start making at least $50.000 a year.
Manuel H.
You can't sell it, and I can't buy it, if it isn't on the shelf. This is what your store looks like (empty) at 7:30 a.m. If you aren't ready to open, why bother?
Brooke S.
Every pickup order I tried to make was cancelled every time even though you check a box saying your willing to accept substitutions they always cancel saying item is out of stock .... so update your online system to show out of stock or give substitutions Called customer service and they will not satisfy me the customer... I will never use Walmart pickup ... beware
Nini J.
This store just gets worse and worse. I get it that they lock up some items. That's no big deal for me BUT what i have a problem with is when i need said locked up item it takes forever to find someone to come unlock a item!!!! Last night hubs needed to go to Walmart, It was around 6 pm not a crazy hour. We head to electronics an find the item he wanted. Ugh it is locked up, no big deal off to find someone. Head to the register I asked worker if he could get someone to unlock the item for me and he told me no one else was working that area, it was just him. WTF!!! here it is prime shopping Saturday night and Walmart only has ONE lonely worker in the electronic area!!! SMH no wonder i hate this store, next time hubs will have to go alone. OH i never did get the item we went in for because i refused to wait an hour!!!
Look, its walmart. We all know what were gonna get customer service wise. But good god. Half there stuff is broken, in store. I had an online order for pick up that I saw, but the item was broken when they gave it to me (for reference I was there 2 days before saw the item was broken and gave it to an cashier so they literally took it and put it back on the shelf and then pulled it when it was ordered online) then there was a debacle with me getting a refund for the broken item that I already paid for. Then they ran out of lawn chairs. WHO RUNS OUT OF LAWN CHAIRS. But ya. Not even passable.
Esther S.
I'm a Walmart shopper it is very convenient for me to buy all I need in one stop! I mostly shop for groceries here because they are much lower in their food items compared to other grocery markets. I really don't have any complaints about this store the only thing I wish they would change is to have more cash registers open instead of the self service check out lines! As for the customer service is concerned I think it is descent I never had a problem. With that being said I will definitely come back and shop here again.
S M.
This Walmart is ridiculous.. always SUPER crowded and the employees are rude for NO reason. I work retail hate it but these employees have no shame talking about customers. One in particular made a loud comment about my friend and I for literally just walking then yelled "ILL FIGHT YOU" when we happened to be in the same area later. Excuse me?? Not to mention nothing is ever stocked.
Vicki N.
I was trying to get ahold of somebody in customer service and i literally had to call over and over as they would put me on hold hang up on me , I would call again pick up put me back on hold, pickup back on hold then hang up. I literally called 12 times in an hour trying to get ahold of somebody just to find out if they found something of mine, their customer service is the most atrocious thing I've ever encountered
Candace B.
This Walmart is so clean and great ! David was so helpful It wasn't too crowded and nothing was messy or dirty ! Clerks we're nice and moved fast. Def coming here from now on
Worst place ever, I tried calling for almost an hour for stock check. I drove to the store 22 minutes away from my house and they did not have the item in stock. Hire responsible people
This review is for wal mart grocery pick up. So I place my order and pick up time was 4pm to 5pm and since I had to go to work after thought it would be convenient but guess what it wasn't. Customer service really bad,sad no communication called no one really new what was going on then finally get email saying it was delayed cause they were busy I drive by there there was no cars waiting on pick up location??? So confuse I wouldn't recommend ordering online they really need to improve customer service and online system. No bueno !! :(
Best time to go is a weekday morning. The morning crew is welcoming, friendly, helpful and hard working. They are usually restocking from the weekend, but will stop to help you if you need it. Keep up the good work morning crew!
This Walmart has a lot of customers and gets a lot of business and I forgot my card at home and this was the nearest Walmart and I had my card registered on my phone on Apple Pay and I went in line and tried to pay with Apple Pay and they told me that they don't accept Apple Pay in that line and she told me to go to another line so I did and the line she told me to go to also didn't have Apple Pay so I had to go back to my house and get my card this was the worst experience I had
Useless customer service. I needed to check if a product is at their Automotive department and kept getting placed on hold for lengthy periods of time. The operator is a total l*****
Excellent service today! A bit surprised by the locked glass storage containers for hair items. They had an item most stores are usually out of. Two great customer service reps to help me.
This Walmart is getting worse. Locking items that other Walmart's don't have locked. Restocking shelves seems to not be taking place anymore. And a very rude and disrespectful older Mexican woman receipt checker at the door name antoinette (or something like that) keeps making a big issue when I don't show her my receipt. Threatening to call LP and outside security. Telling me I most be guilty or something. And some rude black guy who's supposed to be department manger just took offense most of the conversation when I brought it to his attention. The customer service is not the best probably because half of the people working there are older grumpy people. Other then the above, it's Walmart. We all go there for a reason. Prices, quantity, and variety Thank you Walmart. But I'll probably ditch Walmart if I ever start making at least $50.000 a year.
You can't sell it, and I can't buy it, if it isn't on the shelf. This is what your store looks like (empty) at 7:30 a.m. If you aren't ready to open, why bother?
Every pickup order I tried to make was cancelled every time even though you check a box saying your willing to accept substitutions they always cancel saying item is out of stock .... so update your online system to show out of stock or give substitutions Called customer service and they will not satisfy me the customer... I will never use Walmart pickup ... beware
This store just gets worse and worse. I get it that they lock up some items. That's no big deal for me BUT what i have a problem with is when i need said locked up item it takes forever to find someone to come unlock a item!!!! Last night hubs needed to go to Walmart, It was around 6 pm not a crazy hour. We head to electronics an find the item he wanted. Ugh it is locked up, no big deal off to find someone. Head to the register I asked worker if he could get someone to unlock the item for me and he told me no one else was working that area, it was just him. WTF!!! here it is prime shopping Saturday night and Walmart only has ONE lonely worker in the electronic area!!! SMH no wonder i hate this store, next time hubs will have to go alone. OH i never did get the item we went in for because i refused to wait an hour!!!
Restaurantji Recommends
Look, its walmart. We all know what were gonna get customer service wise. But good god. Half there stuff is broken, in store. I had an online order for pick up that I saw, but the item was broken when they gave it to me (for reference I was there 2 days before saw the item was broken and gave it to an cashier so they literally took it and put it back on the shelf and then pulled it when it was ordered online) then there was a debacle with me getting a refund for the broken item that I already paid for. Then they ran out of lawn chairs. WHO RUNS OUT OF LAWN CHAIRS. But ya. Not even passable.
I'm a Walmart shopper it is very convenient for me to buy all I need in one stop! I mostly shop for groceries here because they are much lower in their food items compared to other grocery markets. I really don't have any complaints about this store the only thing I wish they would change is to have more cash registers open instead of the self service check out lines! As for the customer service is concerned I think it is descent I never had a problem. With that being said I will definitely come back and shop here again.
This Walmart is ridiculous.. always SUPER crowded and the employees are rude for NO reason. I work retail hate it but these employees have no shame talking about customers. One in particular made a loud comment about my friend and I for literally just walking then yelled "ILL FIGHT YOU" when we happened to be in the same area later. Excuse me?? Not to mention nothing is ever stocked.
I was trying to get ahold of somebody in customer service and i literally had to call over and over as they would put me on hold hang up on me , I would call again pick up put me back on hold, pickup back on hold then hang up. I literally called 12 times in an hour trying to get ahold of somebody just to find out if they found something of mine, their customer service is the most atrocious thing I've ever encountered
This Walmart is so clean and great ! David was so helpful It wasn't too crowded and nothing was messy or dirty ! Clerks we're nice and moved fast. Def coming here from now on