Winchell's Donut House

1705 University Ave, Riverside
(951) 682-8834

Recent Reviews

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David Ruiz

Garbage place. Claims to be 24 hours but won't serve after 12am

Atmosphere: 1

Food: 1

Service: 1

William Oertel

Every thing is great the donuts, the coffee the hot chocolate all top notch! The service is awesome all the people who work here are beyond friendly and the prices are more than reasonable

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut

Jenny A

There are two people literally making dough in the back at 1am and telling me to wait, when they are open 24 hours. They wouldn’t open the window nor attend me. I left. On their donut shelves it’s all full, so not sure why they are making all these made dough when I’m there waiting at 1am with some sketchy loiters. I JUST WANTED A DONUT!

Service: 1

Ya- Ya

8:40 AM Christmas Day
Stunning variety of donuts, bagels, sandwiches. Excellent service.
May the 2 homeless guys enjoy their Christmas breakfasts.

Atmosphere: 5

Food: 5

Service: 5

Aparna Kasturi

Cinnamon roll hardly had any cinnamon sugar in it and the cream filled donut was the worst I ever had

Food: 1

Rola Kutby

Great food so tasty and affordable
Their food is good and delicious, and their prices are reasonable. The donuts are fresh and soft, and don't miss the bagels with pastrami and onions, awesome.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Winchell's Donuts, Pastrami

John Sokol

Favorite breakfast place

Atmosphere: 4

Food: 5

Service: 4

Aniyah Smith

This place needs to close down asap. All the employees are rude especially the tall guy with the glasses. They literally had people waiting around for nothing, like what is the point of placing an order. I waited 30 mins for a bagel!!!!! The place is very unsanitary, floors are sticky flies landing on the food. Wouldn't recommend to anyone.

Atmosphere: 1

Food: 1

Service: 1

One Voice

Too many scary homeless people hanging out in the middle of the night..

Atmosphere: 1

Food: 5

Service: 5

Mark Gonzales

Best donuts in Riverside. They also have a new menu at a competitive price...

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Winchell's Donuts, Croissant, Doughnut, Avocado, Extreme Melt Bacon Avocado

Francisco Chavarría

One of my favorite fast foods when I come to California. The extreme melt bacon avocado is delicious and so are the donuts in general. The service is good, the cashier who was there tonight was very friendly and efficient at all times.

Food: 5

Service: 5

Anthony anguiano

The place is surrounded by drug addicts.. depressing sight

Atmosphere: 1

Food: 1

Service: 1

Evelyn Argueta

This opinion is for the stupid old lady who is at 3:22 on Friday, June 28, before the man who comes in to pick up an order that you haven't placed, I understand that you ignore me and do it, then another person comes in right at the exit door and You reached out to her and then you ignored me again, I was a bad old mower or stupid, I pass here every afternoon and the treatment is great but you're disgusting, raise your ?

GR Susana

I stopped by today (6/14/24) to grab some coffee this morning at about 7am. The location appears clean from the inside. There was someone panhandling right outside of the door. The location is in a busy corner and parking is a bit awkward. You may want to park at Walgreens and walk over if necessary.

Typically, I love Winchells coffee from any of their locations. It's mild in flavor, smooth, and fresh!
The coffee was all that. The quality of my coffee was great.

My poor rating of this location is based on the rude treatment I received by the tall male with glasses that was at the register. I walked up, and there was no line. I checked. I walked up to the counter, and after getting an odd look, he pointed to the other end of the shop where the donut counter is and told me that I needed to move to order. He didn't explain why. He just said that I needed to move to place my order. I asked if that was the case for just coffee as well. I was only ordering coffee and nothing else. He very rudely repeated that I needed to move to the other end to place the order.
Honestly, if there is a specific system of ordering, I would completely understand, but the rudeness isn't necessary. I don't stop by any business expecting to be treated in a rude manner. If he just didn't want to help me, he could've just simply told me that someone else would be able to help me without all the rude attitude. Sadly, there were witnesses to all of this, but no one said anything else. There was another male who heard the whole thing but he turned a blind eye.

I've been a loyal customer of Winchells establishments for years. I was in the area and stumbled on this location. However, I don't understand the need to treat any customer poorly, especially if it's uncalled for.
I hope someone from management reads this and reaches out to me. This was very upsetting.

Parking: Parking is very limited.

Atmosphere: 3

Food: 3

Service: 1

Lawrence Fernãndez

The food was delicious and the coffee was so good , just the environment wasn't helping it. Just to many homeless people around the building

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Icing Doughnuts, Extreme Melt Bacon Avocado

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