Eva provided exceptional customer service. She is very friendly. Highly recommend! 5/5 stars! They also offer 10% student discount!
Kennett Makaiwi Sr
They even had plant based frozen dessert ?
Flora M.
Thanks for the birthday cake! That's really all I have to say. It's an ice cream shop.
Rene Maslow
Per the employees, the new manager has them use 2.5 oz scoops in their sundaes while all other locations use 4oz scoops- for the same price. Such a rip off. Won’t go their again.
Rene M.
New manager (per employees) uses 1/2 size scoops on hot fudge sundaes. WHAT A RIP OFF! Will NOT be coming back here- EVER.Matt & RenéIn response to the manger's response- your employees told us you use 2.5oz scoops. When we go to any other B&R and my husband gets a hot fudge sundae, those are full size 4oz scoops. So again, we won't be coming back to the Rohnert Park shop.
Mir Ali
Summer starting, nothing is better than ice cream. BR at Rohnert Park is awesome ?.
Paul W
Clean store, helpful staff, and great ice cream.
T3957YDneilk
When we travel we always look for B&R for a treat. There ice cream is fresh and with the variety they have everyone will find something they like. I really like the Hot Fudge Sundae with Jomoca Almond Fudge. My wife likes Baseball Nut. There cakes are to die for. Place is small but the staff is friendly. It's nice to sit on a bench outside and enjoy your ice cream.
Jordan Z.
Really good service from the employees super nice but the country music really ruins experience.
Huh Y.
I had the worst experience that I have ever had at any baskin robins ever, I was served by an employee named kayla and they were so incredibly rude. Potentially the worst customer service that I've ever had. She continuously rolled her eyes whenever I would talk and seemed upset with my presence.
Well it's a ice cream always a lot of things to choose from
Maria G.
Parking could be a little hard to find depending on what time of the day you go. This location is open late, they close at 10pm. The employees are always super friendly. Clean store, the items here are always tasty. They also offer a rewards card, you stamp it each time you get a sundae.
Dorothy R.
On shift 2955, the staff was very unprofessional. We waited a couple minutes when we’re the only ones in the store to get service. They were just talking amongst them selves. Then we ordered and overheard the girl say 4 milkshakes, walking over to pay it was about $50 for two milkshakes. Luckily I said something before they made them. Not great service and my milkshake was straight milk! :(
Jay Walker
If I could give zero stars I would. I had a job interview with the manager at this location. He mocked my math skills, and belittled me. Keep in mind I’m 15 years old. Even if I didn’t get the job. I wish the manager would be nice. The manager must not want customers acting this way.. smh
Baby chaos TV
I had a job interview with the manager. He was disrespectful. The manager made fun of my math skills. And he talked down to me. My family and I will never go back to this location. I hope this warns other people who want to visit this place.
Eva provided exceptional customer service. She is very friendly. Highly recommend! 5/5 stars! They also offer 10% student discount!
They even had plant based frozen dessert ?
Thanks for the birthday cake! That's really all I have to say. It's an ice cream shop.
Per the employees, the new manager has them use 2.5 oz scoops in their sundaes while all other locations use 4oz scoops- for the same price. Such a rip off. Won’t go their again.
New manager (per employees) uses 1/2 size scoops on hot fudge sundaes. WHAT A RIP OFF! Will NOT be coming back here- EVER.Matt & RenéIn response to the manger's response- your employees told us you use 2.5oz scoops. When we go to any other B&R and my husband gets a hot fudge sundae, those are full size 4oz scoops. So again, we won't be coming back to the Rohnert Park shop.
Summer starting, nothing is better than ice cream. BR at Rohnert Park is awesome ?.
Clean store, helpful staff, and great ice cream.
When we travel we always look for B&R for a treat. There ice cream is fresh and with the variety they have everyone will find something they like. I really like the Hot Fudge Sundae with Jomoca Almond Fudge. My wife likes Baseball Nut. There cakes are to die for. Place is small but the staff is friendly. It's nice to sit on a bench outside and enjoy your ice cream.
Really good service from the employees super nice but the country music really ruins experience.
I had the worst experience that I have ever had at any baskin robins ever, I was served by an employee named kayla and they were so incredibly rude. Potentially the worst customer service that I've ever had. She continuously rolled her eyes whenever I would talk and seemed upset with my presence.
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Well it's a ice cream always a lot of things to choose from
Parking could be a little hard to find depending on what time of the day you go. This location is open late, they close at 10pm. The employees are always super friendly. Clean store, the items here are always tasty. They also offer a rewards card, you stamp it each time you get a sundae.
On shift 2955, the staff was very unprofessional. We waited a couple minutes when we’re the only ones in the store to get service. They were just talking amongst them selves. Then we ordered and overheard the girl say 4 milkshakes, walking over to pay it was about $50 for two milkshakes. Luckily I said something before they made them. Not great service and my milkshake was straight milk! :(
If I could give zero stars I would. I had a job interview with the manager at this location. He mocked my math skills, and belittled me. Keep in mind I’m 15 years old. Even if I didn’t get the job. I wish the manager would be nice. The manager must not want customers acting this way.. smh
I had a job interview with the manager. He was disrespectful. The manager made fun of my math skills. And he talked down to me. My family and I will never go back to this location. I hope this warns other people who want to visit this place.