I just left from Jack In The Box and it was a horrible experience I stood in the Drive-Thru for 16 minutes for two tacos and a curly fry and once I get to the window the drunk lady told me to park and wait for my food. So I go inside they made me one taco the other Taco was cold and my curly fries were also cold. Instead of arguing with the drunk people up there I called in and they still had a attitude and told me to save the food and bring it back later when the manager gets there which is ridiculous
Atmosphere: 1
Food: 1
Service: 1
Joshua Jasso
I ended up ordering my free reward from the app, for some reason it got sent to another Jack in the box on 10th st in Lancaster. Josie helped me out and called to cancel it there and get it ordered here. The customer service was exceptional and the store looked immaculate. The food was good. Overall too I always come here, never really have had problems, but I sure do with the McDonald’s and Taco Bell nearby, only place that’s been reliable and consistent for me. Thanks Josie once again you’re awesome!
Atmosphere: 5
Food: 5
Service: 5
Alonzo Tomas
Bad experience 30 minute wait for a
Atmosphere: 1
Food: 1
Service: 1
Crystal Bender
Food was made quickly. Ordered mobile pickup and food was ready in a timely manner.Parking: It's part of a gas station, so the parking lot is small, but it usually has open spots.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets, French Fries, Buttery, Fashioned Thick Shakes
m j
I got half a cold small fry and I ordered a bonus jack with one patty and when I open my burger it looks like there was no Patty because it was just thrown to the side very horrible job. I'm very sad because out of all of the places and Rosemont I chose to eat at Jack In The Box spent the few dollars that I did have for a meal that I couldn't even eat
Atmosphere: 1
Food: 1
Service: 1
Kimberly Walowski
They got my food correct this time BUT, my drink was not. It's hit or miss if I will get an unsweetened Tea or a Sweet tea. I hate Sweet Tea!!!!!!Read the ENTIRE order, not just the beginning! Dumped the entire large sweet tea fown the drain, thanks!
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Burger
Amy Jaz
Guy in the drive through with a green sweater was rude and inconsiderate. When he got my order wrong he said he couldn’t fix it and I’d have to get in the drive through again, but of course after I told him was lying, he was able to! What a idiot.
Atmosphere: 1
Food: 1
Service: 1
Candice
Fast not rude but expensive I give props to the workers they are amazing. Thanks to their sacrifice I get to eat in the weirdest hours due to work.
Atmosphere: 5
Food: 5
Service: 5
Joseph Dorrough
For a 24hr restaurant it's ⁹ always closed from 3-5 in the morning and the emloyees are rude and
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Burger
David Rivas
You may not know it, but you can get extra lettuce cheese and hot sauce on the regular taco. It almost becomes a monster.
Made us pull up to get off clock so they don't show how bad service is. Then gave our food cold and flat like someone sat on it. I went in and showed Manager and then said just give me refund and she never said sorry or nothing. When i got my refund I said thank you and she said there you go...so sad how this location is always rude and poor service.
Atmosphere: 1
Food: 1
Service: 1
Din0 S.
Go here several times which is my fault...i must like punishment. They make us pull up and wait 15 minutes for our food and when we get it the food is cold and looks like someone sat on it. I took it back in to Manager and showed her the food and she never said a word. I then said please just give me refund and when I said thank you all she said was here you go. This location is always rude and food is truly prepared bad. Unless people stop going here to get owners attention and hope they make changes or less just put them out of business. Sad but this spot is not worthy of locals business..
Bc33
The people that run this place are so amazingly stupid. It’s ridiculous..
Atmosphere: 1
Food: 1
Service: 1
Erin
The youngsters that call this establishment their work place are usually rude. This time they were pleasant, but I ordered a jumbo jack with bacon. And I got home to find a jumbo jack with bacon. And no hamburger patty. I laughed. Then sighed. And went to bed hungry.-lol at Jack in the Box responding. I did what they said and no one contacted me.
Atmosphere: 3
Food: 1
Service: 2
Kenneth M.
Sign says they should be open until four, but they were closed at three. Drive's me nuts that more and more businesses are doing stuff like this.Edit: per below, I filled out the form
I just left from Jack In The Box and it was a horrible experience I stood in the Drive-Thru for 16 minutes for two tacos and a curly fry and once I get to the window the drunk lady told me to park and wait for my food. So I go inside they made me one taco the other Taco was cold and my curly fries were also cold. Instead of arguing with the drunk people up there I called in and they still had a attitude and told me to save the food and bring it back later when the manager gets there which is ridiculous
Atmosphere: 1
Food: 1
Service: 1
I ended up ordering my free reward from the app, for some reason it got sent to another Jack in the box on 10th st in Lancaster. Josie helped me out and called to cancel it there and get it ordered here. The customer service was exceptional and the store looked immaculate. The food was good. Overall too I always come here, never really have had problems, but I sure do with the McDonald’s and Taco Bell nearby, only place that’s been reliable and consistent for me. Thanks Josie once again you’re awesome!
Atmosphere: 5
Food: 5
Service: 5
Bad experience 30 minute wait for a
Atmosphere: 1
Food: 1
Service: 1
Food was made quickly. Ordered mobile pickup and food was ready in a timely manner.Parking: It's part of a gas station, so the parking lot is small, but it usually has open spots.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets, French Fries, Buttery, Fashioned Thick Shakes
I got half a cold small fry and I ordered a bonus jack with one patty and when I open my burger it looks like there was no Patty because it was just thrown to the side very horrible job. I'm very sad because out of all of the places and Rosemont I chose to eat at Jack In The Box spent the few dollars that I did have for a meal that I couldn't even eat
Atmosphere: 1
Food: 1
Service: 1
They got my food correct this time BUT, my drink was not. It's hit or miss if I will get an unsweetened Tea or a Sweet tea. I hate Sweet Tea!!!!!!Read the ENTIRE order, not just the beginning! Dumped the entire large sweet tea fown the drain, thanks!
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Burger
Guy in the drive through with a green sweater was rude and inconsiderate. When he got my order wrong he said he couldn’t fix it and I’d have to get in the drive through again, but of course after I told him was lying, he was able to! What a idiot.
Atmosphere: 1
Food: 1
Service: 1
Fast not rude but expensive I give props to the workers they are amazing. Thanks to their sacrifice I get to eat in the weirdest hours due to work.
Atmosphere: 5
Food: 5
Service: 5
For a 24hr restaurant it's ⁹ always closed from 3-5 in the morning and the emloyees are rude and
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Burger
You may not know it, but you can get extra lettuce cheese and hot sauce on the regular taco. It almost becomes a monster.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Tacos
Restaurantji Recommends
Made us pull up to get off clock so they don't show how bad service is. Then gave our food cold and flat like someone sat on it. I went in and showed Manager and then said just give me refund and she never said sorry or nothing. When i got my refund I said thank you and she said there you go...so sad how this location is always rude and poor service.
Atmosphere: 1
Food: 1
Service: 1
Go here several times which is my fault...i must like punishment. They make us pull up and wait 15 minutes for our food and when we get it the food is cold and looks like someone sat on it. I took it back in to Manager and showed her the food and she never said a word. I then said please just give me refund and when I said thank you all she said was here you go. This location is always rude and food is truly prepared bad. Unless people stop going here to get owners attention and hope they make changes or less just put them out of business. Sad but this spot is not worthy of locals business..
The people that run this place are so amazingly stupid. It’s ridiculous..
Atmosphere: 1
Food: 1
Service: 1
The youngsters that call this establishment their work place are usually rude. This time they were pleasant, but I ordered a jumbo jack with bacon. And I got home to find a jumbo jack with bacon. And no hamburger patty. I laughed. Then sighed. And went to bed hungry.-lol at Jack in the Box responding. I did what they said and no one contacted me.
Atmosphere: 3
Food: 1
Service: 2
Sign says they should be open until four, but they were closed at three. Drive's me nuts that more and more businesses are doing stuff like this.Edit: per below, I filled out the form