The customer service was extremely bad, my sandwich has none of what i requested, the meat was rotten taste like very old, i was sick that day all day. Too bad for McDonald’s. I regret it.
Atmosphere: 1
Food: 1
Service: 1
Jeffrey Kelly
I know they try hard but they have to work on speed and not messing up orders.
Atmosphere: 3
Food: 3
Service: 3
Cheyenne Sgheiza
I ordered a frozen drink and they told me my flavor was down for 4 minutes. I told them I'd wait and right after handed me the frozen drink I wanted. I left and when I went to grab a drink I noticed its half liquid. The employee hid the unfrozen part at the bottom. I called to see if I can grab one tomorrow they told me only if I come back right away. I'm not going to drive out of my way to correct their mistakes. I wanted to go next day because its in my way home. They offered for me to fill out a complaint and then the line went dead.
Atmosphere: 1
Food: 1
Service: 1
Alex Prado
Zero stars if I could ask for ketchup and ranch twice waited for 10 minutes still got ignored also chinken tenders got them raw not fully cooked 😒 never going back again
Carlos Rene
Honestly disappointed with this location. The amount of flies inside was ridiculous — flying around the dining area and the front counter. On top of that, there was a nasty smell that hit me while waiting for my food. It made eating there really uncomfortable. I ended up taking my food to go because it just didn’t feel clean, tables not clean. This place needs a serious deep clean and better upkeep.
Atmosphere: 1
Food: 4
Service: 1
Charlie Schwartz
Usually go through the drive-thru. Employees are always easy to deal with and food is ready right away.
Atmosphere: 3
Food: 3
Service: 4
D.J. Schmidt
I've always been satisfied with the food and service.
Food: 5
Service: 5
Carl Riblett
Nothing like getting home and unpacking your kids and getting everybody’s food out to know that you’re missing stuff from your order. How incompetent do you have to ? You look at a screen and you put what’s on there in the bag! And the incentive of calling McDonald’s is you could pack your kids back up and go get the food that It was forgotten. The manager was nice and wanted to fix it but the only way you can fix it and make it right is get the order right the first time. so I gave it the rating that I did for missing food and not even straws for the sodas, and it happened more than once at this location.
Atmosphere: 1
Food: 1
Service: 1
Thomas
Never eat this stuff EVER
Atmosphere: 1
Food: 1
Service: 1
Feng Vue
Always forgetting something in my order. No more mcDs for me. I thought maybe if i switch location on my order, it would be better, but nope. Every single time something is missing. Sigh. Very upset.
they fries don’t be cooked all the way i go there everyday !
Food: 1
Service: 3
陈智枫
I ordered the chicken tenders from McDonald’s today and was really disappointed. The crust was hard, and the inside was dry and tough to chew. Definitely not the quality I’m used to—hope the store can improve.
Cam Watch
Drive thru says they close at 1am went today at 11pm and they said they're closed.
manjot saini
I try to order iced mocha but they just playing game to make coffee my coffee machine is down same thing on Folsom rd McDonald.
The customer service was extremely bad, my sandwich has none of what i requested, the meat was rotten taste like very old, i was sick that day all day. Too bad for McDonald’s. I regret it.
Atmosphere: 1
Food: 1
Service: 1
I know they try hard but they have to work on speed and not messing up orders.
Atmosphere: 3
Food: 3
Service: 3
I ordered a frozen drink and they told me my flavor was down for 4 minutes. I told them I'd wait and right after handed me the frozen drink I wanted. I left and when I went to grab a drink I noticed its half liquid. The employee hid the unfrozen part at the bottom. I called to see if I can grab one tomorrow they told me only if I come back right away. I'm not going to drive out of my way to correct their mistakes. I wanted to go next day because its in my way home. They offered for me to fill out a complaint and then the line went dead.
Atmosphere: 1
Food: 1
Service: 1
Zero stars if I could ask for ketchup and ranch twice waited for 10 minutes still got ignored also chinken tenders got them raw not fully cooked 😒 never going back again
Honestly disappointed with this location. The amount of flies inside was ridiculous — flying around the dining area and the front counter. On top of that, there was a nasty smell that hit me while waiting for my food. It made eating there really uncomfortable. I ended up taking my food to go because it just didn’t feel clean, tables not clean. This place needs a serious deep clean and better upkeep.
Atmosphere: 1
Food: 4
Service: 1
Usually go through the drive-thru. Employees are always easy to deal with and food is ready right away.
Atmosphere: 3
Food: 3
Service: 4
I've always been satisfied with the food and service.
Food: 5
Service: 5
Nothing like getting home and unpacking your kids and getting everybody’s food out to know that you’re missing stuff from your order. How incompetent do you have to ? You look at a screen and you put what’s on there in the bag! And the incentive of calling McDonald’s is you could pack your kids back up and go get the food that It was forgotten. The manager was nice and wanted to fix it but the only way you can fix it and make it right is get the order right the first time. so I gave it the rating that I did for missing food and not even straws for the sodas, and it happened more than once at this location.
Atmosphere: 1
Food: 1
Service: 1
Never eat this stuff EVER
Atmosphere: 1
Food: 1
Service: 1
Always forgetting something in my order. No more mcDs for me. I thought maybe if i switch location on my order, it would be better, but nope. Every single time something is missing. Sigh. Very upset.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
they fries don’t be cooked all the way i go there everyday !
Food: 1
Service: 3
I ordered the chicken tenders from McDonald’s today and was really disappointed. The crust was hard, and the inside was dry and tough to chew. Definitely not the quality I’m used to—hope the store can improve.
Drive thru says they close at 1am went today at 11pm and they said they're closed.
I try to order iced mocha but they just playing game to make coffee my coffee machine is down same thing on Folsom rd McDonald.
Atmosphere: 1
Food: 1
Service: 1
It's McDonald's. You get what you pay for
Food: 3
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