I made the mistake of not checking my order while it was late at night going thru the drive thru. And when I got home, I got 1 box of chicken (8 pieces) instead of 2 boxes (16 pieces) which I ordered. I thought about going back or call to complain, but who would believe me. So I write this negative review to inform everyone to check their order to make sure every item you ordered are provided. This type of mistake is totally unacceptable to a paying customer! The food is excellent, but you get that horrible feeling .....
bob squid
luis is great nice service give him a raise！
N B
Great staff and quality food
Alberto Roque
Fast and friendly
Atmosphere: 5
Food: 5
Service: 5
潘Pan, 盈Ying “Debra”
Very delicious fried chicken , the waiters are friendly,&the space is appropriate !
Atmosphere: 5
Food: 5
Service: 5
Ying “Debra” Pan
Very delicious fried chicken , the waiters are friendly,&the space is appropriate !
Atmosphere: 5
Food: 5
Service: 5
Jorge Rodriguez
Clean place good food.
Atmosphere: 5
Food: 5
Service: 5
Soniella
I did not like their overpriced burrito meal. Not worth, bland. Cashier was great.
Atmosphere: 4
Food: 3
Service: 4
Rene Amio
Placed order on line and got it ready in 5 minutes
Atmosphere: 4
Food: 4
Service: 5
Oneiba Painter
I just arrived at approximately 12:30 pm 07-26-24 to buy a queso guacamole chicken burrito through the drive tru at this location no if they were wrong oh that's their service but how terrible I ordered a chicken burrito and they only gave me rice and bean I'm just passing through why I'm going to work I can't go back right now but it's not fair what they do that makes you pay for your food believing that they are giving you what you asked for
In addition to being very friendly, they pleased me with the food I ordered and how I asked for it.
Atmosphere: 5
Food: 5
Service: 5
Eleana K.
If you like Pollo, chicken, this is the right place. The Classic Tostada is delicious ? I recommend ??☺️with a cerrano chile?
Atmosphere: 5
Food: 5
Service: 5
Ana Ochoa
The piece of chicken was the size of a pigeon
Atmosphere: 5
Food: 4
Service: 5
zhongmin wang
Affordable price
Atmosphere: 5
Food: 5
Service: 5
Toya
I just left El Pollo loco, and it's 10:22. I can officially say, today was the worst I've ever been treated in a fast food restaurant in my entire life. I went in and spent $40 of my money for food and was rushed by the employee with I wasn't reading fast enough, I tried to explain to them that I was not as good as others others at Reading and she then told me after she cut me off that she does not care to hurry up. I was furious and frustrated so much so that I left the restaurant without my food. I have never been so humiliated in my life. People there definitely needs to be closely looked at the way I was treated was unacceptable. I have done nothing to deserve that.
I made the mistake of not checking my order while it was late at night going thru the drive thru. And when I got home, I got 1 box of chicken (8 pieces) instead of 2 boxes (16 pieces) which I ordered. I thought about going back or call to complain, but who would believe me. So I write this negative review to inform everyone to check their order to make sure every item you ordered are provided. This type of mistake is totally unacceptable to a paying customer! The food is excellent, but you get that horrible feeling .....
luis is great nice service give him a raise！
Great staff and quality food
Fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Very delicious fried chicken , the waiters are friendly,&the space is appropriate !
Atmosphere: 5
Food: 5
Service: 5
Very delicious fried chicken , the waiters are friendly,&the space is appropriate !
Atmosphere: 5
Food: 5
Service: 5
Clean place good food.
Atmosphere: 5
Food: 5
Service: 5
I did not like their overpriced burrito meal. Not worth, bland. Cashier was great.
Atmosphere: 4
Food: 3
Service: 4
Placed order on line and got it ready in 5 minutes
Atmosphere: 4
Food: 4
Service: 5
I just arrived at approximately 12:30 pm 07-26-24 to buy a queso guacamole chicken burrito through the drive tru at this location no if they were wrong oh that's their service but how terrible I ordered a chicken burrito and they only gave me rice and bean I'm just passing through why I'm going to work I can't go back right now but it's not fair what they do that makes you pay for your food believing that they are giving you what you asked for
Food: 1
Service: 1
Restaurantji Recommends
In addition to being very friendly, they pleased me with the food I ordered and how I asked for it.
Atmosphere: 5
Food: 5
Service: 5
If you like Pollo, chicken, this is the right place. The Classic Tostada is delicious ?
I recommend ??☺️with a cerrano chile?
Atmosphere: 5
Food: 5
Service: 5
The piece of chicken was the size of a pigeon
Atmosphere: 5
Food: 4
Service: 5
Affordable price
Atmosphere: 5
Food: 5
Service: 5
I just left El Pollo loco, and it's 10:22. I can officially say, today was the worst I've ever been treated in a fast food restaurant in my entire life. I went in and spent $40 of my money for food and was rushed by the employee with I wasn't reading fast enough, I tried to explain to them that I was not as good as others others at Reading and she then told me after she cut me off that she does not care to hurry up. I was furious and frustrated so much so that I left the restaurant without my food. I have never been so humiliated in my life. People there definitely needs to be closely looked at the way I was treated was unacceptable. I have done nothing to deserve that.
Service: 1
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