R&B Tea Rowland Heights

Do not come here if you value your money and collect Sonny angels, they sell each blind box for $35 and UP ⬆️ when you can buy most Sonny angels on their website for retail $10. On top of that, you still have to pay for the drink, it’s not included with the purchase of your Sonny angel so that’s more insult to injury. The staff manager is rude and bosses the employees around like they’re cattle, which is so disturbing to see at a tea shop…the one who wears glasses—did not catch her name unfortunately—but she makes the tea and tenders the square machine to take your money, is kind and courteous.

This place is still my go-to boba shop, I like the drinks and the workers there except the 2 workers who is working now (12/25 5;40pm ) are far from knowlegable. My husband ordered 2 brown sugar milk tea boba, actually the name he said might have been wrong from the drink names you have but they gave him the different one. It's understandable until then but when he asked if they coould change the drinks because the drinks were not the one he ordered, they insisted to keep them just because he said wrong name. If you were not sure what customers asking for, they should be careful what they really want.
Especially it should happen to any customers who are not used to order complicated drink names that they might say wrong drink name or have no idea what the drink name is, and they should try their best to listen carefully and help them.
As a retail owner myself, if my workers acted like them I won't let them work as they are. Actually he used to order the same drink some time before and they took it correctly. You guys should let the two train more to be more helpful to customers.

Shout out to the employees who work on Christmas. All of the boba stores near my house were close and R&B was the only one open so I give them a try. Love their Cookie Monster. That’s so so good. It was crowded when I came but my order still came fast. Employees are helpful and nice. They are selling Sonny Angle and Smiski guys. Recommend the Cookie Monster with 50% sugar. I will come back with my friends

The staff was very nice. They have multiple seating options. I like Brown sugar drinks!

it took me 30 minutes to just get a cup of tea

Hot and dirty

Atmosphere: 2

Food: 3

Service: 3

Good variety of teas, cool little trinkets, plushies & toys in front of the counter for sale. Got an unsweetened rose oolong tea for $5.75; a little expensive.

Atmosphere: 3

Food: 4

Service: 3

Delicious, must tey

Atmosphere: 5

Food: 5

Service: 5

the whole place smelled like the most delicious tea! and they sell sonny angels so yea 10/10

Atmosphere: 5

Food: 5

Service: 5

Had the taro stormy and coconut crush with crystal boba. Both were perfect to beat the summer heat. Will definitely be back to try other drinks!

Good drink selection and snack selection. Wasn't a fan of the awkward demeanor of the cashier, but they weren't rude, so I'll let that slide.Overall decent experience for a quick drink and pocky pickup.

Atmosphere: 5

Food: 4

Service: 3

the playlist is fireeee and the drinks are chill

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Endless Passion, Mango Stormy, Thai Tea Stormy

Really mediocre waffle puff that's way too sweet for anybody's taste. Really small amount for 6.50$ as well. Waste of money. My mouth tastes queasy after eating

Atmosphere: 2

Food: 1

Service: 4

Hours say til 9pm but don’t show up after 8:30pm they will be closed. They don’t follow their own hours.

Atmosphere: 1

Food: 1

Service: 1

these guys work so hard making their boba and run around the place, but they were out of tapioca. we were there when we were there and instead we had crash. Eliana was a little bit Sandy so take that as you wish