I pre-ordered a Taro birthday cake and find out Taro is sour and smell bad tonight after picking up around 5:30pm. Sad.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Mochi
Jimmy
DONT COME HERE!! Extremely rude staff at front desk would yell at customers. Will not be returning back because we randomly got yelled at when i'm simply talking to my daughter. (cake is overpriced and also goes bad very quick)
Atmosphere: 1
Food: 1
Service: 1
Joyce Li
Today (9/26 8:10am) I took my daughter to buy rainbow cake. I just told my daughter not to buy too much, because I’m afraid it will spoil if I don’t finish it at home. After all, the price is not cheap. However, a female cashier who was about 40-50 years old and spoke Chinese actually yelled at me, saying that the cake was so expensive. Frankly speaking, this slice of cake was really not worth the price, but I just told my daughter not to buy too much and didn't talk to the cashier at all.
Unexpectedly, the cashier had a very bad attitude and looked down on people, as if he thought others couldn't afford cakes. I educated my children, only to be “educated” by the store clerk. This attitude made me completely disappointed with this store. I used to come here to buy bread every day. I was actually scolded by your store clerk today. I am educating my children myself. What does it have to do with you? Will never patronize this store again. The boss has hired such a low-quality employee who takes the initiative to quarrel with customers, which is simply a discredit to this store. I hurriedly sent my child to school without quarreling with her, and she kept talking about me.
Today (9/26 at 8:10 am), I brought my daughter to buy a rainbow cake. I was simply telling her not to buy too many slices, as I was worried we wouldn't finish them at home and they might go bad, especially given the high price. However, a female cashier who spoke Chinese, around 40-50 years old, started yelling at me, saying that the cake is just expensive. To be honest, the cake is indeed overpriced, but I wasn't 't trying to make a point—I was just talking to my daughter, not to the cashier.
The cashier's attitude was extremely poor, looking down on us as if we couldn't afford the cake. I was just teaching my child, and then I ended up being "taught" by the staff. I am deeply disappointed in this store, especially since I used to come here daily to buy bread. Today, I was actually scolded by your staff. How I educate my child is none of your business. I will never return to this store again. The boss hiring such a low-quality employee who actively picks fights with customers is really tarnishing the store's reputation. I was in a hurry to take my child to school, so I didn't argue with her at all, but she kept on criticizing me.
Atmosphere: 1
Food: 1
Service: 1
S C
Cake was old...I picked another cake then chyna owner woman in fifties? Kept telling me to take another one she sold me the older cake.
Zhou Lucy
The birthday cake tastes bad and the taro is sour
Food: 1
Ling Xu
I was there this morning. I picked up a tray and serving tong. The staff literally told me that: “ there is no need to use a tong. They have plastic bag wrapped. You can just use your hand.” All the bakery has tray and tong served. Right? I already have it on my hand. Why not? Then, I put the tong back as she wanted. Then, I ordered a hot coffee. I asked if there is any creamer. She said no. A bakery selling coffee, but no creamer or sugar for the customer? I can’t believe she told me that! Unbelievable unprofessional customer service!
Atmosphere: 1
Food: 1
Service: 1
Melissa Chiang
If have minus 5 stars I will give them. I ordered a brown sugar boba this morning. I said Can you make it hot? A nice employee did for me .But the lady manager said “Hey! We make it for you because we aren’t busy! “ Standing there is like a grandma with bad attitude! It’s seems to I should appreciated them much! “We don’t have enough employees. We only have cold drinks expect coffee. “ Who drink coffee whole day ? and who drink cold drink in the winter morning? That is very bad service I ever seen!!
Service: 1
Elva Elizabeth Cortez
Thank you Brenda for always being sweet and accommodating! You really make sure to answer any questions and so professional.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Cake
Roger
The Chinese aunt here is really arrogant and fierce. If I don’t change her, I think this store is going to be pornographic.
Atmosphere: 1
Food: 1
Service: 1
松川
Bad quality service attitude, bad quality bags and bad quality cups！ Horrible place！
Sunmerry has the best bread out of all the Chinese/Taiwanese chains, imo. Their bolo bread is my favorite and reminds me of the ones I used to have as a kid back in New York. Shredded pork buns are a classic and I loooove their mochi donuts.Their bread variety is great and same with their drinks! I love their golden pineapple green tea.The workers here are always really nice, especially the younger gentleman.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bolo, Mochi
Mei H
The pastry is delicious and service is excellent. I wish they had more varieties, but maybe it was the time of day I went.
Atmosphere: 5
Food: 4
Service: 5
Mark Huang
Pretty good bread. In my humble opinion, their Boroh break is better than 85 Degrees.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Bakery
joel hartzheim
Its really a so-so bakery. Nothing special, and most just ok. The one item Idid like, their scones, has been discontinued. I won’t be going back.
I pre-ordered a Taro birthday cake and find out Taro is sour and smell bad tonight after picking up around 5:30pm. Sad.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Mochi
DONT COME HERE!! Extremely rude staff at front desk would yell at customers. Will not be returning back because we randomly got yelled at when i'm simply talking to my daughter. (cake is overpriced and also goes bad very quick)
Atmosphere: 1
Food: 1
Service: 1
Today (9/26 8:10am) I took my daughter to buy rainbow cake. I just told my daughter not to buy too much, because I’m afraid it will spoil if I don’t finish it at home. After all, the price is not cheap. However, a female cashier who was about 40-50 years old and spoke Chinese actually yelled at me, saying that the cake was so expensive. Frankly speaking, this slice of cake was really not worth the price, but I just told my daughter not to buy too much and didn't talk to the cashier at all.
Unexpectedly, the cashier had a very bad attitude and looked down on people, as if he thought others couldn't afford cakes. I educated my children, only to be “educated” by the store clerk. This attitude made me completely disappointed with this store. I used to come here to buy bread every day. I was actually scolded by your store clerk today. I am educating my children myself. What does it have to do with you? Will never patronize this store again. The boss has hired such a low-quality employee who takes the initiative to quarrel with customers, which is simply a discredit to this store. I hurriedly sent my child to school without quarreling with her, and she kept talking about me.
Today (9/26 at 8:10 am), I brought my daughter to buy a rainbow cake. I was simply telling her not to buy too many slices, as I was worried we wouldn't finish them at home and they might go bad, especially given the high price. However, a female cashier who spoke Chinese, around 40-50 years old, started yelling at me, saying that the cake is just expensive. To be honest, the cake is indeed overpriced, but I wasn't 't trying to make a point—I was just talking to my daughter, not to the cashier.
The cashier's attitude was extremely poor, looking down on us as if we couldn't afford the cake. I was just teaching my child, and then I ended up being "taught" by the staff. I am deeply disappointed in this store, especially since I used to come here daily to buy bread. Today, I was actually scolded by your staff. How I educate my child is none of your business. I will never return to this store again. The boss hiring such a low-quality employee who actively picks fights with customers is really tarnishing the store's reputation. I was in a hurry to take my child to school, so I didn't argue with her at all, but she kept on criticizing me.
Atmosphere: 1
Food: 1
Service: 1
Cake was old...I picked another cake then chyna owner woman in fifties? Kept telling me to take another one she sold me the older cake.
The birthday cake tastes bad and the taro is sour
Food: 1
I was there this morning. I picked up a tray and serving tong. The staff literally told me that: “ there is no need to use a tong. They have plastic bag wrapped. You can just use your hand.” All the bakery has tray and tong served. Right? I already have it on my hand. Why not? Then, I put the tong back as she wanted. Then, I ordered a hot coffee. I asked if there is any creamer. She said no. A bakery selling coffee, but no creamer or sugar for the customer? I can’t believe she told me that! Unbelievable unprofessional customer service!
Atmosphere: 1
Food: 1
Service: 1
If have minus 5 stars I will give them.
I ordered a brown sugar boba this morning.
I said Can you make it hot? A nice employee did for me .But the lady manager said “Hey! We make it for you because we aren’t busy! “ Standing there is like a grandma with bad attitude! It’s seems to I should appreciated them much! “We don’t have enough employees. We only have cold drinks expect coffee. “ Who drink coffee whole day ? and who drink cold drink in the winter morning? That is very bad service I ever seen!!
Service: 1
Thank you Brenda for always being sweet and accommodating! You really make sure to answer any questions and so professional.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Cake
The Chinese aunt here is really arrogant and fierce. If I don’t change her, I think this store is going to be pornographic.
Atmosphere: 1
Food: 1
Service: 1
Bad quality service attitude, bad quality bags and bad quality cups！ Horrible place！
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
very dirty place
Atmosphere: 1
Food: 1
Service: 1
Sunmerry has the best bread out of all the Chinese/Taiwanese chains, imo. Their bolo bread is my favorite and reminds me of the ones I used to have as a kid back in New York. Shredded pork buns are a classic and I loooove their mochi donuts.Their bread variety is great and same with their drinks! I love their golden pineapple green tea.The workers here are always really nice, especially the younger gentleman.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bolo, Mochi
The pastry is delicious and service is excellent. I wish they had more varieties, but maybe it was the time of day I went.
Atmosphere: 5
Food: 4
Service: 5
Pretty good bread. In my humble opinion, their Boroh break is better than 85 Degrees.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Bakery
Its really a so-so bakery. Nothing special, and most just ok. The one item Idid like, their scones, has been discontinued. I won’t be going back.
Atmosphere: 3
Food: 2
Service: 2
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