Do not order online here. Ordered online and paid. When I came to pick it up they could not find my order and would not make it right. Resturuant manager told me to call my bank and report it as a charge back .pretty sure somebody took my food off the mobile order cart.
Atmosphere: 1
Food: 1
Service: 1
Dan Fernandez
Place an order online for a Cheesesteak, churro and six pack of cookies my cheesecake was toasted when asked not to be toasted and was missing ingredients. the churro was beyond hard and not edible the cookies were completely crunchy which I've never had crunchy cookies from subway. Overall experience was just bad. I made a formal complaint online before posting a review and the owner said he was sorry then said he had no knowledge of my order and if I was sure that I ordered from the Salida Subway, I even screenshotted my online receipt with no reply. Probably the worst subway I've been to ever hands down, will not eat at this location again.
Atmosphere: 4
Food: 1
Service: 3
Jenn Marie
the food was great and the girl (jenna i think) making our sandwiches was fantastic. absolutely loved her. she was the only one working during a rush at 12pm though and i felt bad she didn’t have anyone to help her. if the owner would schedule more people to make sandwiches that would be great. also please add a digital tip feature because i only had apple pay and wanted to tip her
Atmosphere: 5
Food: 5
Service: 5
justin tyme
Keep having horrible experiences the last time they messed up on two sandwiches this time they messed up on the whole order first they didn't toast the first but long and the second they didn't make a footlong and then the third one sandwich they didn't add any avocado the avocado that was on there was brown and rotted and they put like the tiniest piece of cheese granted it was a 6 in but still these kids that the Subways are hiring they sit and want to talk and not work they don't focus and pay attention I'm extremely disappointed and I will not be coming back to this location
Atmosphere: 3
Food: 3
Service: 2
Hanif Frozan
Very bad customer service . Two females working there . We ordered sandwiches with the drinks and chips , but they charged me extra for another drink . When I told them , they didn’t even say sorry, just put the money on the counter . I would never go there again.
Zebb L
Usually, good, but the last time I went there ordered extra olives and extra sauce on my two sandwiches.But received, ZERO sauce and regular amount of olives. Made for a dry sandwich.
Atmosphere: 5
Food: 5
Service: 2
Tim Jones
The guy who made my sandwich did a great job and was really nice
Fariha Vohra
Vegetarian options: I had placed an online order after calling them and verifying 3 times about veggie patties sandwich. I had also put special instructions for them in regards to this and still when I picked the order up and came home there was no patties on either one of the sandwiches. When we called them they asked us to come back and they will give it to us. And guess what when we went back they said sorry we can't give it to you because of the price difference, my husband was willing to pay them the difference but they refuse to give it to us. What kind of service is that? We will never go to this location and will tell our family and friends to avoid this location.
Atmosphere: 4
Food: 1
Service: 1
Slurmy Gunch
It was fine. Subway isn't exceptional in any way, it's the basic non-regional default of getting a sandwich, but it's still sandwiches. Gotta like sandwiches.
Atmosphere: 4
Food: 4
Service: 4
valeria martinez
Asked for the fresh baked cookies that they had just made and lady charging said no because they are “hot”. Lol I didn’t want the old cookies. I wanted the fresh baked, like they advertise ? She said it nicely, but would’ve preferred her to say if I could wait a couple of minutes to let them cool off a little. Rather than the blatant no I was told.
A guarantee, excellent sandwiches with ingredients chosen by us.
Scott Noack
I don’t normally take the time to ad reviews but after spending the day at the local KP hospital by father and I pick up sandwiches for the family back at the house, ordered the new specials and must comment that the service, quality of ingredients and taste at this location is better than I get at east Bay Area!! Thanks and will be back again!
Atmosphere: 5
Food: 5
Service: 5
Kirti Patel
Very clean. Always takes care of veggie order carefully.Very polite and helpful staff.They always have a veggie patty for us!
Alex
Food is not good anymore, used to be good. It was poorly made, sub looked like a salad with bread. And $13 for a 6" long, not worth
Atmosphere: 1
Food: 2
Service: 1
B HarTz
Not bad. I like this location as it's easier off the freeway exit and lobby is super clean.Sandwiches were made correctly with no issues and everything was great until coupons .Little trouble with the coupons but we got them to work and lady was super nice about it. I'll be back for more sandwiches. Thanks to the manager and worker figuring out the coupons situation. Manager was super nice and apologized for the trouble but I completely understand.By that, here is your 5 stars!
Do not order online here. Ordered online and paid. When I came to pick it up they could not find my order and would not make it right. Resturuant manager told me to call my bank and report it as a charge back .pretty sure somebody took my food off the mobile order cart.
Atmosphere: 1
Food: 1
Service: 1
Place an order online for a Cheesesteak, churro and six pack of cookies my cheesecake was toasted when asked not to be toasted and was missing ingredients. the churro was beyond hard and not edible the cookies were completely crunchy which I've never had crunchy cookies from subway. Overall experience was just bad. I made a formal complaint online before posting a review and the owner said he was sorry then said he had no knowledge of my order and if I was sure that I ordered from the Salida Subway, I even screenshotted my online receipt with no reply. Probably the worst subway I've been to ever hands down, will not eat at this location again.
Atmosphere: 4
Food: 1
Service: 3
the food was great and the girl (jenna i think) making our sandwiches was fantastic. absolutely loved her. she was the only one working during a rush at 12pm though and i felt bad she didn’t have anyone to help her. if the owner would schedule more people to make sandwiches that would be great. also please add a digital tip feature because i only had apple pay and wanted to tip her
Atmosphere: 5
Food: 5
Service: 5
Keep having horrible experiences the last time they messed up on two sandwiches this time they messed up on the whole order first they didn't toast the first but long and the second they didn't make a footlong and then the third one sandwich they didn't add any avocado the avocado that was on there was brown and rotted and they put like the tiniest piece of cheese granted it was a 6 in but still these kids that the Subways are hiring they sit and want to talk and not work they don't focus and pay attention I'm extremely disappointed and I will not be coming back to this location
Atmosphere: 3
Food: 3
Service: 2
Very bad customer service . Two females working there . We ordered sandwiches with the drinks and chips , but they charged me extra for another drink . When I told them , they didn’t even say sorry, just put the money on the counter . I would never go there again.
Usually, good, but the last time I went there ordered extra olives and extra sauce on my two sandwiches.But received, ZERO sauce and regular amount of olives. Made for a dry sandwich.
Atmosphere: 5
Food: 5
Service: 2
The guy who made my sandwich did a great job and was really nice
Vegetarian options: I had placed an online order after calling them and verifying 3 times about veggie patties sandwich. I had also put special instructions for them in regards to this and still when I picked the order up and came home there was no patties on either one of the sandwiches. When we called them they asked us to come back and they will give it to us. And guess what when we went back they said sorry we can't give it to you because of the price difference, my husband was willing to pay them the difference but they refuse to give it to us. What kind of service is that? We will never go to this location and will tell our family and friends to avoid this location.
Atmosphere: 4
Food: 1
Service: 1
It was fine. Subway isn't exceptional in any way, it's the basic non-regional default of getting a sandwich, but it's still sandwiches. Gotta like sandwiches.
Atmosphere: 4
Food: 4
Service: 4
Asked for the fresh baked cookies that they had just made and lady charging said no because they are “hot”. Lol I didn’t want the old cookies. I wanted the fresh baked, like they advertise ? She said it nicely, but would’ve preferred her to say if I could wait a couple of minutes to let them cool off a little. Rather than the blatant no I was told.
Service: 1
Restaurantji Recommends
A guarantee, excellent sandwiches with ingredients chosen by us.
I don’t normally take the time to ad reviews but after spending the day at the local KP hospital by father and I pick up sandwiches for the family back at the house, ordered the new specials and must comment that the service, quality of ingredients and taste at this location is better than I get at east Bay Area!! Thanks and will be back again!
Atmosphere: 5
Food: 5
Service: 5
Very clean. Always takes care of veggie order carefully.Very polite and helpful staff.They always have a veggie patty for us!
Food is not good anymore, used to be good. It was poorly made, sub looked like a salad with bread. And $13 for a 6" long, not worth
Atmosphere: 1
Food: 2
Service: 1
Not bad. I like this location as it's easier off the freeway exit and lobby is super clean.Sandwiches were made correctly with no issues and everything was great until coupons .Little trouble with the coupons but we got them to work and lady was super nice about it. I'll be back for more sandwiches. Thanks to the manager and worker figuring out the coupons situation. Manager was super nice and apologized for the trouble but I completely understand.By that, here is your 5 stars!
Loading...