After many months of closure store is finally open and remodeled
Freddy Panozo
My son was excited to come back to this location because it had been closed for a remodel. My son saw the creature creations menu was updated with characters from the movie IF, there were also little IF paper hats, all over the counters, so I put one on my son's head. We order ice cream, pay, and we're asked if we were dining in, I guess there's a "eating ice cream in-store" charge now. After a few minutes, the lady asks how we are doing, but then puts on a serious face and asks my son, "Did you grab that paper hat from the counter?" My son responds yes, she then tells my son directly, "You're not supposed to do that, those are for decoration only, next time ask". I then give her a look like what the heck, and I tell her I handed it to him. Then, she continues working. Ice cream was great, but why'd she have to say that to a 7 year old, seasonal paper hats have always been available for anyone to grab. There's more. Before she helped me, she also discouraged an elderly lady from getting a milkshake, by telling her she doesn't have clean blenders, and would have to wash them before helping her. The lady got mad and ordered a double scoop instead. She didn't seem to care about this store, she told other customers "this isn't my store, mine is in San Mateo, I'm just covering". Not a great look for a much anticipated re-opening.
Atmosphere: 1
Food: 1
Service: 1
Tom Krpan
Open for business ?
Atmosphere: 5
Food: 5
Service: 5
Pietro Brezzo
Closed!!
Jorge Nieves
CLOSED DOWN…no longer open ??
Nancy Wise
This location is closed.
James Horton
It was a really busy line, but one of the ladies went out of her way to help me check out my stuff! And the chocolates are divine, especially the strawberry one especially! So happy that this place exists.
Chris G
I heard from another retailer it’s closed probably for good due to sale of the property & more housing.
Lori Wada
They're temporarily closed. Looks like their under construction. Drove 30 minutes to order my daughter's bday cake. I wish the store updated their hours so I didn't waste my time.
Internet says closing at 10 p.m. hours on door say the same. Hand written sign on a paper bag attached to the front window says 9:30.
Bernabe Avila
They have delicious ice cream ??
Joseph Harvey
Last time I went here I saw a woman fight a teenager... crazy environment
Anna Chan
Too bad as we have been going here for so long:(. Don't try to buy any cakes/ pies with CASH ..... very funny as they won't change anything over $20. I had no problem going to cold stone Menlo Park and paying cash for their Birthday items- I guess they don't want cash customers anymore. If they are scared of fraud, there are bill markers that work well if people can't tell bills are fake or not. Kids here are sweet but management makes odd rules on purchases like cakes etc.
Eric C
Always a nice spot to stop in and have ice cream. Good staff, quick service.
After many months of closure store is finally open and remodeled
My son was excited to come back to this location because it had been closed for a remodel. My son saw the creature creations menu was updated with characters from the movie IF, there were also little IF paper hats, all over the counters, so I put one on my son's head. We order ice cream, pay, and we're asked if we were dining in, I guess there's a "eating ice cream in-store" charge now. After a few minutes, the lady asks how we are doing, but then puts on a serious face and asks my son, "Did you grab that paper hat from the counter?" My son responds yes, she then tells my son directly, "You're not supposed to do that, those are for decoration only, next time ask". I then give her a look like what the heck, and I tell her I handed it to him. Then, she continues working. Ice cream was great, but why'd she have to say that to a 7 year old, seasonal paper hats have always been available for anyone to grab. There's more. Before she helped me, she also discouraged an elderly lady from getting a milkshake, by telling her she doesn't have clean blenders, and would have to wash them before helping her. The lady got mad and ordered a double scoop instead. She didn't seem to care about this store, she told other customers "this isn't my store, mine is in San Mateo, I'm just covering". Not a great look for a much anticipated re-opening.
Atmosphere: 1
Food: 1
Service: 1
Open for business ?
Atmosphere: 5
Food: 5
Service: 5
Closed!!
CLOSED DOWN…no longer open ??
This location is closed.
It was a really busy line, but one of the ladies went out of her way to help me check out my stuff! And the chocolates are divine, especially the strawberry one especially! So happy that this place exists.
I heard from another retailer it’s closed probably for good due to sale of the property & more housing.
They're temporarily closed. Looks like their under construction. Drove 30 minutes to order my daughter's bday cake. I wish the store updated their hours so I didn't waste my time.
My mocha coffee is the best ?
Restaurantji Recommends
Internet says closing at 10 p.m. hours on door say the same. Hand written sign on a paper bag attached to the front window says 9:30.
They have delicious ice cream ??
Last time I went here I saw a woman fight a teenager... crazy environment
Too bad as we have been going here for so long:(. Don't try to buy any cakes/ pies with CASH ..... very funny as they won't change anything over $20. I had no problem going to cold stone Menlo Park and paying cash for their Birthday items- I guess they don't want cash customers anymore. If they are scared of fraud, there are bill markers that work well if people can't tell bills are fake or not. Kids here are sweet but management makes odd rules on purchases like cakes etc.
Always a nice spot to stop in and have ice cream. Good staff, quick service.
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