Jack in the Box
1100 El Camino Real, San Carlos
(650) 592-3124
Recent Reviews
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Needed to use the restroom. Order my food and ask to use the restroom cashier with the fake lashes said the restrooms didn't work, after she just let a gentleman into the bathroom seconds before me. She said bathroom doesn't work. I told her but that guy just went. She says yeh they don't work. She got my order wrong. I brought it back . I ordered chicken strips. Cook in the back Natalia gives me chicken nuggets. Barely and fries . I was also over charged. By $5
Atmosphere: 1
Food: 1
Service: 1
This one particularly was bad!
Atmosphere: 3
Food: 2
Service: 1
This place has the worst customer services. That’s a shame.
Atmosphere: 1
Food: 3
Service: 1
Bad service 😔 they late you waiting to take your order and always and bad mod 1/10 lazy guys
I have to say, out of all the Jack in the Boxes this location is the worst! Food is always cold and stale, service is never good, they are always so slow and never get the order correctly. I rather make a drive to a different location further away than go here. I don't understand why it's always so bad. I decided to give them another chance, and boy do i regret it. But never again.
Atmosphere: 1
Food: 1
Service: 1
One of the best places in Carlos for a quick bite.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: French Fries, Chicken Sandwich, Curly Fries
Feb/09/2025 2:25pm after been waiting for close to 10 min and trying to speak with someone and been ignored by the crew who worked there a gentleman who I asked if I can place an order he respose was rude and continues to ignored me no a very friendly place
Atmosphere: 1
Service: 1
The cashier is bad at dealing with customers. It is very disgusting.
Atmosphere: 1
Food: 2
Service: 1
Prices have jumped 300 percent since my last visit! 18 bucks for burger, fries and large shake! B.S. !!!
Atmosphere: 2
Food: 4
Service: 4
Food is good as expected. They seem short handed though and I waited quiet awhile for just a sandwhich. I was the only customer too.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Filled the order incorrectly and were not very pleasant about correcting it. Not a clean table in the place.
Atmosphere: 1
Food: 2
Service: 1
I’ve been to this restaurant multiple times, and the service quality has always been mediocre at best. If you order online, be ready to wait an extra 10 minutes, that is if you even get noticed by staff. I’ve tried everything. I order at the restaurant, still slow. Wait literally ten minutes longer than what the app says, still slow. It’s awful. If you like waiting at the counter, this is the place for you
Vegetarian options: The only options are the fries and the plain potato wedges. They’re good when they actually give you them, but I’m glad to see that sometimes they can’t even be bothered to get that right.
Atmosphere: 2
Food: 4
Service: 1
The worst service I have ever seen. Never going to order again from this place
Atmosphere: 1
Service: 1
The last four times I have gone through the drive through I have had to sit and park and wait even if it was the most basic item. What’s the point of a drive thru?!?! And if you go in, they are just overwhelmed and short handed.
Atmosphere: 1
Food: 2
Service: 1
Super slow service. Took almost 25 minutes for a simple. Take out order.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Hamburger, French Fries
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