It's a good Starbucks. I like it's close to the freeway with a nice drive thru.
Atmosphere: 4
Food: 4
Service: 5
Ryan Maia
The interior is terrible compared to what was there before—there used to be model planes and other aerospace-themed memorabilia everywhere, honoring the location’s proximity to the San Carlos Airport and Hiller Aviation Museum. Starbucks defaced a local landmark. As a San Carlos resident I will never go here.
Atmosphere: 1
Food: 1
Service: 1
Sky Fox12
Online says it closes at 9 pm. Please update this.
Larry Lee
Good customer service
Gil Haberman
Ran out of ice coffee so just filled half of cup with water….
Service: 1
Basant Acharya
Now this is my one of best place. There’s very close by me but I prefer to come here. As this is drive through too and if gets busy we have to wait a little but it’s ok. The young staffs are very cool and nice.
Atmosphere: 5
Service: 5
itzAyaan Malik
Very nice staff and the tables were clean too
Atmosphere: 5
Food: 5
Service: 5
Maria V
Baristas are always helpful, kind, and efficient.
Atmosphere: 5
Food: 5
Service: 5
Brad Cassetta
Everyone at this location is amazing
Atmosphere: 5
Food: 5
Service: 5
Cloud L.
I always get a caramel drink the same every Starbucks I go throughout the state and the girl that helped me was very rude about adding the caramel that I usually get and she did not want to help me at all in solving the problem. She was rude since the beginning of taking my order and it’s not the customer’s fault that the employee is not in a good mood. Would not come back here again.
It's a hit or miss here. Sometimes it's great customer service then sometimes someone just decides to ruin everybody's day lol Reading the 1 star comments and unfortunately had dealt with a common issue this morning. The lady at the drive through window must've had a bad morning... really bad attitude.
Atmosphere: 1
Food: 5
Service: 1
Pablo Sabri
At 4:42 PM, I ordered a drink and patiently waited for 25 minutes before receiving it. After 20 minutes of waiting, I went to the counter to ask why I still hadn’t received my drink. The staff behaved indifferently and told me someone would assist me shortly, but they made me wait even longer. When I told them it had been 20 minutes since I placed the order, one of the employees responded in a disrespectful manner with a disgusting facial expression and said, “I don’t think it’s been 20 minutes.” I showed her the exact order time through the app, but instead of apologizing, she said, “It’s not 20 minutes, it’s been 18,” and then made me wait another 7 minutes before finally giving me my drink.
This is unacceptable. Someone with no respect for customers and no sense of professionalism should not be working in the service industry. Sometimes an order can be missed, and if this had been explained to me kindly, I would have understood and waited. But this employee clearly lacks basic courtesy and any understanding of professional conduct.
Christopher
Julian was unprofessional didn’t hear my order when we pulled up to the window and said our order clearly when we finished speaking at the window he stared at us with akward silence and then he said I’ll take care of the order and made us kept repeating in the drive thru made us drive around and when we went around he then proceeded to not take our order when he said he couldn’t hear us even tho the order was popping up on the screen. This was comedic and I was looking forward to experience the drive thru but because of Julian it was a horrible experience. Not something I expect from a place like a Starbucks frsnchise.
Sameer Shirva
One of the better Starbucks. Bright location, unlike other Starbucks. Baristas were helpful and service was quick.
Austin Coleman
The best Starbucks. Friendly and fast and good quality.
It's a good Starbucks. I like it's close to the freeway with a nice drive thru.
Atmosphere: 4
Food: 4
Service: 5
The interior is terrible compared to what was there before—there used to be model planes and other aerospace-themed memorabilia everywhere, honoring the location’s proximity to the San Carlos Airport and Hiller Aviation Museum. Starbucks defaced a local landmark. As a San Carlos resident I will never go here.
Atmosphere: 1
Food: 1
Service: 1
Online says it closes at 9 pm. Please update this.
Good customer service
Ran out of ice coffee so just filled half of cup with water….
Service: 1
Now this is my one of best place. There’s very close by me but I prefer to come here. As this is drive through too and if gets busy we have to wait a little but it’s ok. The young staffs are very cool and nice.
Atmosphere: 5
Service: 5
Very nice staff and the tables were clean too
Atmosphere: 5
Food: 5
Service: 5
Baristas are always helpful, kind, and efficient.
Atmosphere: 5
Food: 5
Service: 5
Everyone at this location is amazing
Atmosphere: 5
Food: 5
Service: 5
I always get a caramel drink the same every Starbucks I go throughout the state and the girl that helped me was very rude about adding the caramel that I usually get and she did not want to help me at all in solving the problem. She was rude since the beginning of taking my order and it’s not the customer’s fault that the employee is not in a good mood. Would not come back here again.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
It's a hit or miss here. Sometimes it's great customer service then sometimes someone just decides to ruin everybody's day lol Reading the 1 star comments and unfortunately had dealt with a common issue this morning. The lady at the drive through window must've had a bad morning... really bad attitude.
Atmosphere: 1
Food: 5
Service: 1
At 4:42 PM, I ordered a drink and patiently waited for 25 minutes before receiving it. After 20 minutes of waiting, I went to the counter to ask why I still hadn’t received my drink. The staff behaved indifferently and told me someone would assist me shortly, but they made me wait even longer. When I told them it had been 20 minutes since I placed the order, one of the employees responded in a disrespectful manner with a disgusting facial expression and said, “I don’t think it’s been 20 minutes.” I showed her the exact order time through the app, but instead of apologizing, she said, “It’s not 20 minutes, it’s been 18,” and then made me wait another 7 minutes before finally giving me my drink.
This is unacceptable. Someone with no respect for customers and no sense of professionalism should not be working in the service industry. Sometimes an order can be missed, and if this had been explained to me kindly, I would have understood and waited. But this employee clearly lacks basic courtesy and any understanding of professional conduct.
Julian was unprofessional didn’t hear my order when we pulled up to the window and said our order clearly when we finished speaking at the window he stared at us with akward silence and then he said I’ll take care of the order and made us kept repeating in the drive thru made us drive around and when we went around he then proceeded to not take our order when he said he couldn’t hear us even tho the order was popping up on the screen. This was comedic and I was looking forward to experience the drive thru but because of Julian it was a horrible experience. Not something I expect from a place like a Starbucks frsnchise.
One of the better Starbucks. Bright location, unlike other Starbucks. Baristas were helpful and service was quick.
The best Starbucks. Friendly and fast and good quality.
Atmosphere: 5
Food: 5
Service: 5
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