This is our 3rd order and they don't put it in. They always leave something incomplete. The staff are very slow and don't care about you. Be human and stop stealing customers' orders.
Atmosphere: 1
Food: 1
Service: 1
mustafa kaya
I ordered food three times and I was patient in all of them, they sent the items missing, I thought maybe there was a mistake, no, these are completely fraudulent and they steal your money. Don’t forget to check your meals when you shop from them.
Atmosphere: 1
Food: 1
Service: 1
Alex Trejos
The attention is very bad
Service: 1
Kevin Furuta
BEWARE!!! On January 2, I got terrible food poisoning here from their chicken. Avoid!!!
Atmosphere: 1
Food: 1
Service: 1
Nicholas Chou
Very none professional. Let the people they know to cut the line to get food first regardless these persons came after me.
Maria Morales
I ordered on-line a Korean chicken sandwich with seasoned fries. The sandwich was literally a burger bun with a piece of chicken SATURATED with the sauce that came with cold sandwich and cold fries. I arrived fifteen minutes after I placed the order, so it shouldn't have been cold. As I was waiting for the two employees to talk casually to one another, I noticed that floor was wet, they apparently just mopped. I couldn't help but to see the girl deep-frying and employees moving around back n' forth; especially, because they didn't have any rubber mats on the floor to prevent an accident. I was really surprised to see that WINGSTOP would put their employees in a dangerous work hazard environment. I've never been a fan of wingstop, this food order was just another reminder why. I am not going to lie though.....their wings are bomb.com! Jus sayn!
Atmosphere: 2
Food: 1
Service: 5
Andres Mendieta
App works, food on time, and staff is solid
Marc Cole
Average wings
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Wings
B L
It was my family's first time at a Wingstop and this experience surely disappointed us. We won't be coming back. Blanca the host was rude, she kept making faces, rolling her eyes, was huffing and puffing when we were trying to make an order. She did not say hello or smile. She provided no courtesy, graciousness or help. We ended up with wrong order but did not want to deal with her some more. She clearly needs to be fired. Then it took a whole 30 minutes for every person in line to get their orders. The wait was ridiculously long for a weekday visit at 1:30 pm. A whole 30 minutes between ordering time and getting the food. The place was filthy, the workers were not happy to be there. The vending machine had melted ice all over the floor - was just waiting for someone to slip over that wet floor and sue them. Tables were filty, condiment area a mess. The wall sign said they would clean tables but no one came out to clean tables and there was nowhere to toss own trash and to set out the trays. Food was not great either. Chicken sandwich had no trimmings- bread and chicken only. It was unappeling to look at and had a bland taste too. Fries were burned and soggy and was not seasoned. Not worth the meal. Not even value for money. We won't be coming back. If you are inclined to eat chicken, go to another restaurant or maybe even try a different location. This one is a no-go. We were shopping nearby so it was a last minute decision to grab a quick meal here because it took forever.
Service was super friendly but very slow. They seemed understaffed. The soda machine wasn’t working, or at least the two flavors I tried were diluted. The food was ok but surprisingly expensive if you actually want wings (maybe this is more of a Nugget Stop). But the worst part is that there are no moist towelettes or hand sanitizer or any other way to clean your hands before or after eating saucy wings except for waiting in line for their bathroom. In sum, it’s fast food that isn’t fast or cheap or easy to eat.
Manvi Hasija
The slowest wingstop! 5 people working but not making wings! Just horrible service!!
Atmosphere: 1
Food: 1
Service: 1
M P-Yee
I'm not mad, but I'm really disappointed ?. I went to this wingstop because I normally go there, but lately and especially today it was a straight up sad experience.
I got there at 11:10 pm, and was informed at the counter that they are only doing boneless wings. That was already off to a bad note because I wanted classic.
I gave them the benefit of the doubt and just sucked it up and placed an order, but then when I checked it before I left I saw I was basically given a half portion of a regular fries. To add insult to injury there was barely any cheese on it even though I ordered cheese fries.
I brought it up to the worker and asked if 1) this was a normal portion of fires and 2) ifI can get a little more cheese to cover the fries but they charged me extra for the cheese.
I mean all in all I spent over $22 and I feel like I got robbed.
I'd highly advise to visit another location instead of the San Carlos one if it's convenient for you.
(The receipt doesn't show the charge for the extra cheese since I got it separately after the initial order)
This is our 3rd order and they don't put it in. They always leave something incomplete. The staff are very slow and don't care about you. Be human and stop stealing customers' orders.
Atmosphere: 1
Food: 1
Service: 1
I ordered food
three times and I was patient in all of them, they sent the items missing, I thought maybe there was a mistake, no, these are completely fraudulent and they steal your money. Don’t forget to check your meals when you shop from them.
Atmosphere: 1
Food: 1
Service: 1
The attention is very bad
Service: 1
BEWARE!!! On January 2, I got terrible food poisoning here from their chicken. Avoid!!!
Atmosphere: 1
Food: 1
Service: 1
Very none professional. Let the people they know to cut the line to get food first regardless these persons came after me.
I ordered on-line a Korean chicken sandwich with seasoned fries. The sandwich was literally a burger bun with a piece of chicken SATURATED with the sauce that came with cold sandwich and cold fries. I arrived fifteen minutes after I placed the order, so it shouldn't have been cold. As I was waiting for the two employees to talk casually to one another, I noticed that floor was wet, they apparently just mopped. I couldn't help but to see the girl deep-frying and employees moving around back n' forth; especially, because they didn't have any rubber mats on the floor to prevent an accident. I was really surprised to see that WINGSTOP would put their employees in a dangerous work hazard environment. I've never been a fan of wingstop, this food order was just another reminder why. I am not going to lie though.....their wings are bomb.com! Jus sayn!
Atmosphere: 2
Food: 1
Service: 5
App works, food on time, and staff is solid
Average wings
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Wings
It was my family's first time at a Wingstop and this experience surely disappointed us. We won't be coming back. Blanca the host was rude, she kept making faces, rolling her eyes, was huffing and puffing when we were trying to make an order. She did not say hello or smile. She provided no courtesy, graciousness or help. We ended up with wrong order but did not want to deal with her some more. She clearly needs to be fired. Then it took a whole 30 minutes for every person in line to get their orders. The wait was ridiculously long for a weekday visit at 1:30 pm. A whole 30 minutes between ordering time and getting the food. The place was filthy, the workers were not happy to be there. The vending machine had melted ice all over the floor - was just waiting for someone to slip over that wet floor and sue them. Tables were filty, condiment area a mess. The wall sign said they would clean tables but no one came out to clean tables and there was nowhere to toss own trash and to set out the trays. Food was not great either. Chicken sandwich had no trimmings- bread and chicken only. It was unappeling to look at and had a bland taste too. Fries were burned and soggy and was not seasoned. Not worth the meal. Not even value for money. We won't be coming back. If you are inclined to eat chicken, go to another restaurant or maybe even try a different location. This one is a no-go. We were shopping nearby so it was a last minute decision to grab a quick meal here because it took forever.
Atmosphere: 1
Food: 1
Service: 1
Cashier was rude
Service: 1
Restaurantji Recommends
Service was super friendly but very slow. They seemed understaffed. The soda machine wasn’t working, or at least the two flavors I tried were diluted. The food was ok but surprisingly expensive if you actually want wings (maybe this is more of a Nugget Stop). But the worst part is that there are no moist towelettes or hand sanitizer or any other way to clean your hands before or after eating saucy wings except for waiting in line for their bathroom. In sum, it’s fast food that isn’t fast or cheap or easy to eat.
The slowest wingstop! 5 people working but not making wings! Just horrible service!!
Atmosphere: 1
Food: 1
Service: 1
I'm not mad, but I'm really disappointed ?. I went to this wingstop because I normally go there, but lately and especially today it was a straight up sad experience.
I got there at 11:10 pm, and was informed at the counter that they are only doing boneless wings. That was already off to a bad note because I wanted classic.
I gave them the benefit of the doubt and just sucked it up and placed an order, but then when I checked it before I left I saw I was basically given a half portion of a regular fries. To add insult to injury there was barely any cheese on it even though I ordered cheese fries.
I brought it up to the worker and asked if 1) this was a normal portion of fires and 2) ifI can get a little more cheese to cover the fries but they charged me extra for the cheese.
I mean all in all I spent over $22 and I feel like I got robbed.
I'd highly advise to visit another location instead of the San Carlos one if it's convenient for you.
(The receipt doesn't show the charge for the extra cheese since I got it separately after the initial order)
Atmosphere: 3
Food: 1
Service: 1
Delicious high chicken
Atmosphere: 5
Food: 5
Service: 5
Delicious high chicken
Atmosphere: 5
Food: 5
Service: 5
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