It's a nice place to order to go, or dine in restaurant.
Atmosphere: 5
Food: 5
Service: 5
Jazmin Andrade
I placed an order through Uber Eats. There’s no option to add ranch so i asked the driver to get some and apparently they charge for ranch now. So add it to the Uber Eats website.
Food: 1
veronica veloz
Has to be mamangement failing their team. Ordered my food through their app at 10:45 and got it at 11:20 something.
DJ USA
Stay away from this place. They mess up your orders all the time and then refuse to fix it. It has happened to me multiple times. STAY AWAY!
Atmosphere: 1
Food: 1
Service: 1
Msv V
Place is 24 hours and says open on the door, but everything is locked and drive thru is blocked. Wasted my time
Service: 1
Rebecca -Becky Martyn
My food was not hot. I ordered to go and had already left when I dug into the bag and didn't feel like going back. It was mostly clean but the man behind the counter wasn't very friendly. Too busy trying to multitask.
I walked in the other day first thing in the morning and the place was filthy. I walked in today with my family and the place smelled really bad and again was filthy. If this is how nasty the restaurant is I can only imagine how gross the kitchen is. We walked out and left. We will no longer be eating at this Jack in the Box.
My son and I love their egg rolls and fish sandwiches
Atmosphere: 4
Food: 4
Service: 4
Kevin Quanstrom
Good for quick stop food.
Atmosphere: 4
Food: 4
Service: 4
Martin F
By far the worst service possible I ordered breakfast for my family total was $48 got home noticed items were missing called told them what happened said sorry we will refire it for you just stop by when you have a chance I sent my brother down as I was unavailable he called me back said the staff was rude and arrogant when I called to speak to a manager I got the same treatment I contact the corporate office and have the district manager contact me and offer me a free combo meal for $48 dollar order and treatment I received by your staff and your going to offer a combo meal that's worth no more then 15 bucks I'm sorry that is a slap in the face and rude I will definitely not be going back and advise anyone else to do the same to treat customers like this is wrong but to treat a vet like this is worst thanks for the 20% off but never again will I go here
Atmosphere: 1
Food: 1
Service: 1
Susie E
This location had been good but lately the orders are wrong or the food is terrible. Point in case, spicy chicken sandwich served with what had to be a reheated piece of chicken because it was practically petrified. I had to toss it out, the dog didn't even eat it.
Food: 2
Service: 3
Recommended dishes: Fries
John Umfleet
1/04/2025 around 11:12pm Jack in the Box San Dimas off Arrow Ave. Food was fine. Attendant named Juan was very rude. I had ordered a 7pc stuffed jalapeño, two regular tacos, and a chicken sandwich. I received one ranch and some ketchup. When I got to the window I paid for my order, then noticed one ranch and the ketchup in the bag. I asked for one more ranch and the attendant Juan was very disappointed and got angry and disgusted that I had asked for one more ranch to go with the 7pc jalapeño poppers which I only had received one. He replied in an upset manner….that will be an extra .25 cents! I said that’s fine, and Juan actually charged me the measly .25 cents and gave me the ranch. I’m stunned I’ve never experienced this at a fast food restaurant. Is management forcing their workers to nickel and dime their customers? If so shame on management and if not shame on Juan.
Clean and friendly staff
Atmosphere: 3
Food: 3
Service: 3
It's a nice place to order to go, or dine in restaurant.
Atmosphere: 5
Food: 5
Service: 5
I placed an order through Uber Eats. There’s no option to add ranch so i asked the driver to get some and apparently they charge for ranch now. So add it to the Uber Eats website.
Food: 1
Has to be mamangement failing their team. Ordered my food through their app at 10:45 and got it at 11:20 something.
Stay away from this place. They mess up your orders all the time and then refuse to fix it. It has happened to me multiple times. STAY AWAY!
Atmosphere: 1
Food: 1
Service: 1
Place is 24 hours and says open on the door, but everything is locked and drive thru is blocked. Wasted my time
Service: 1
My food was not hot. I ordered to go and had already left when I dug into the bag and didn't feel like going back. It was mostly clean but the man behind the counter wasn't very friendly. Too busy trying to multitask.
Atmosphere: 4
Food: 4
Service: 4
I like Jack in the box, the food too.
Atmosphere: 4
Food: 4
Service: 4
It was alright like any other fast food location.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Chicken Sandwich, Burger, Sandwich, Curly Fries
I walked in the other day first thing in the morning and the place was filthy. I walked in today with my family and the place smelled really bad and again was filthy.
If this is how nasty the restaurant is I can only imagine how gross the kitchen is.
We walked out and left.
We will no longer be eating at this Jack in the Box.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My son and I love their egg rolls and fish sandwiches
Atmosphere: 4
Food: 4
Service: 4
Good for quick stop food.
Atmosphere: 4
Food: 4
Service: 4
By far the worst service possible I ordered breakfast for my family total was $48 got home noticed items were missing called told them what happened said sorry we will refire it for you just stop by when you have a chance I sent my brother down as I was unavailable he called me back said the staff was rude and arrogant when I called to speak to a manager I got the same treatment I contact the corporate office and have the district manager contact me and offer me a free combo meal for $48 dollar order and treatment I received by your staff and your going to offer a combo meal that's worth no more then 15 bucks I'm sorry that is a slap in the face and rude I will definitely not be going back and advise anyone else to do the same to treat customers like this is wrong but to treat a vet like this is worst thanks for the 20% off but never again will I go here
Atmosphere: 1
Food: 1
Service: 1
This location had been good but lately the orders are wrong or the food is terrible. Point in case, spicy chicken sandwich served with what had to be a reheated piece of chicken because it was practically petrified. I had to toss it out, the dog didn't even eat it.
Food: 2
Service: 3
Recommended dishes: Fries
1/04/2025 around 11:12pm Jack in the Box San Dimas off Arrow Ave. Food was fine. Attendant named Juan was very rude. I had ordered a 7pc stuffed jalapeño, two regular tacos, and a chicken sandwich. I received one ranch and some ketchup. When I got to the window I paid for my order, then noticed one ranch and the ketchup in the bag. I asked for one more ranch and the attendant Juan was very disappointed and got angry and disgusted that I had asked for one more ranch to go with the 7pc jalapeño poppers which I only had received one. He replied in an upset manner….that will be an extra .25 cents! I said that’s fine, and Juan actually charged me the measly .25 cents and gave me the ranch. I’m stunned I’ve never experienced this at a fast food restaurant. Is management forcing their workers to nickel and dime their customers? If so shame on management and if not shame on Juan.
Atmosphere: 1
Food: 1
Service: 1
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