I'm sorry but I have to write something. On July 11 we went there for dinner, made an order and waited and waited. Then finally I saw our order waiting for us, no one called us and no one told us where to go to wait for our order, that was problem 1. Got home with our order and noticed they gave me a 1/2 sandwich, looked at my receipt and paid for a whole sandwich. Called the location July 12 talked to the manager told her what happened, she said I'm sorry I'll put your name on my list and take care of you. Went back July 13 about 2pm told the cashier what the manger said and he said okay.. we gave our order and he took care of us BUT I also added to my order a Blueberry Bagel... Got our order went home and opened the bag and guess what, I got another 1/2 sandwich. I was so mad and guess what they also forgot my blueberry bagel. I'm sorry not calling the manger again just not going back
Atmosphere: 1
Food: 5
Service: 1
Kathleen Perez
I like the ambience of Panera in San Dimas on Gladstone. I like panera bread bc it’s fast, affordable and there are healthy options. Abby was very attentive to the guest as soon as she noticed the table was dirty. The man was very impressed by her speed of service.
Atmosphere: 5
Food: 5
Service: 5
Jo-pin Chen
Good place
Kurt Smith
Went in to have lunch with my daughter. It was a pleasant experience and everyone who worked there was very professional and courteous
Parking: They have 3 reserved spots for curbside orders. Later in the evening open parking becomes more scarce because they share it with several other restaurants
Atmosphere: 5
Food: 5
Service: 5
Sammantha B.
My brownie had thick paper inbeded, they forgot to put chips and my $10 gift card from the brownie mishap from guest services didn't work.
Atmosphere: 5
Food: 5
Service: 1
R Hurley
Panera in Glendora is terrible. Ordered two soups and neither one had any decent flavor. The side of bread was thrown in the bottom on the bag and the latte machine was down, again. Learned it's best to drive to the La Verne location.
Atmosphere: 1
Food: 2
Service: 1
Joyce Freeman
My dinner cost me $19 and it certainly didn't feel like $19 worth of food even by today's standards. I've only eaten maybe twice in my life in Panera. I really just wanted to try the cinnamon roll but didn't end up getting that because I needed a real dinner. The first time I ate in a PaneraI dined in at West Covina location and they left the bacon off my salad order. This time at SanDimas/Glendora location I ordered the half salad and half sandwich with the Green Goddess and Ciabatta Cheesesteak. The salad was decent and I made sure they put the bacon on it. But probably not worth $9. The Cheesesteak was absolutely gross 🤢 disgusting, because first of all barely any meat when you're expecting it to be thicker if they call it a Cheesesteak. And second, it was way way way way too sweet considering it's not supposed to be sweet at all, it's a savory sandwich. The grilled peppers and onions provide all the natural sweetness you need. This tasted like it was dipped in corn syrup and that was just plain gross.
Food: 1
Service: 4
Recommended dishes: Cinnamon Roll
Joe Lovato
Excellent customer service and food was excellent thank you so much Joe
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Creamy Tomato Soup
Linda Alvarez
Quick service no longer wait
Atmosphere: 5
Food: 5
Service: 5
Sylvia Ramirez
What a wonderful experience dealing with Richard Burdett. The third party delivery service in charged of my account cancelled my order without notifying me and Richard himself took care of everything, and deliver it personally. What a great human being and a wonderful customer service, we need more people like him running our food service industry.
Staff is unkind and miserable. Not one smile or greeting. Ignored people asking for help. It was the saddest Panera I have ever been to.
Atmosphere: 1
Food: 2
Service: 1
Vannessa Canizales
We were ordinary breakfast today. They never have hot chocolate here, at least through the drive, though we've been here multiple times. DON'T order a strawberry smoothie mines was literally just milk and plain yogurt with a spour taste. We asked for ketchup for our sandwich, and they didn't offer any.
Atmosphere: 3
Food: 2
Service: 3
Anah Nahmis
They did not complete our order and took FOREVER for just a few items. There was not even a line ahead of us. Another family member noticed because they were too busy laughing and chitchatting.
Parking wasn't so bad
Atmosphere looked cozy but smelled a bit of an ashtray maybe due to the transients. Maybe will try the drive thru next time since seemed as though they were not prioritizing in restaurant orders
Atmosphere: 2
Service: 1
Gus Rodriguez
I want to know for a birthday reward in a server was very nice very polite
Atmosphere: 4
Food: 4
Service: 4
Wattie L
I had a pretty good experience here. I can tell you I was actually worried since it has been years since I’ve been back to a Panera Bread. For those that don’t know you can get breakfast, sandwich, salad, bagels and much more here. When I arrived there were two machines where I can self order. There was also a gentleman that was extremely nice and helpful that mentioned that if we were to order something from the lunch menu, it would only be through them and not the two kiosks.
Me and my family gave a few items a try, the bacon egg and cheese croissant, the lunch pick two, apple salad and the steak ciabatta, and the Steel Oat Oatmeal. Surprisingly everything was pretty good, as I have not remembered any of the food we have tried from the past. I believe the best thing was that the cost was under $40, where most breakfast places would be $40 and above.
The place looked clean, and the AC was blasting(which I like) and there was plenty of seating inside or outside. I would come back again and try other locations more close to me in the future. Until next time!
I'm sorry but I have to write something. On July 11 we went there for dinner, made an order and waited and waited. Then finally I saw our order waiting for us, no one called us and no one told us where to go to wait for our order, that was problem 1. Got home with our order and noticed they gave me a 1/2 sandwich, looked at my receipt and paid for a whole sandwich. Called the location July 12 talked to the manager told her what happened, she said I'm sorry I'll put your name on my list and take care of you. Went back July 13 about 2pm told the cashier what the manger said and he said okay.. we gave our order and he took care of us BUT I also added to my order a Blueberry Bagel... Got our order went home and opened the bag and guess what, I got another 1/2 sandwich. I was so mad and guess what they also forgot my blueberry bagel. I'm sorry not calling the manger again just not going back
Atmosphere: 1
Food: 5
Service: 1
I like the ambience of Panera in San Dimas on Gladstone. I like panera bread bc it’s fast, affordable and there are healthy options. Abby was very attentive to the guest as soon as she noticed the table was dirty. The man was very impressed by her speed of service.
Atmosphere: 5
Food: 5
Service: 5
Good place
Went in to have lunch with my daughter. It was a pleasant experience and everyone who worked there was very professional and courteous
Parking: They have 3 reserved spots for curbside orders. Later in the evening open parking becomes more scarce because they share it with several other restaurants
Atmosphere: 5
Food: 5
Service: 5
My brownie had thick paper inbeded, they forgot to put chips and my $10 gift card from the brownie mishap from guest services didn't work.
Atmosphere: 5
Food: 5
Service: 1
Panera in Glendora is terrible. Ordered two soups and neither one had any decent flavor. The side of bread was thrown in the bottom on the bag and the latte machine was down, again. Learned it's best to drive to the La Verne location.
Atmosphere: 1
Food: 2
Service: 1
My dinner cost me $19 and it certainly didn't feel like $19 worth of food even by today's standards. I've only eaten maybe twice in my life in Panera. I really just wanted to try the cinnamon roll but didn't end up getting that because I needed a real dinner. The first time I ate in a PaneraI dined in at West Covina location and they left the bacon off my salad order. This time at SanDimas/Glendora location I ordered the half salad and half sandwich with the Green Goddess and Ciabatta Cheesesteak. The salad was decent and I made sure they put the bacon on it. But probably not worth $9. The Cheesesteak was absolutely gross 🤢 disgusting, because first of all barely any meat when you're expecting it to be thicker if they call it a Cheesesteak. And second, it was way way way way too sweet considering it's not supposed to be sweet at all, it's a savory sandwich. The grilled peppers and onions provide all the natural sweetness you need. This tasted like it was dipped in corn syrup and that was just plain gross.
Food: 1
Service: 4
Recommended dishes: Cinnamon Roll
Excellent customer service and food was excellent thank you so much Joe
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Creamy Tomato Soup
Quick service no longer wait
Atmosphere: 5
Food: 5
Service: 5
What a wonderful experience dealing with Richard Burdett.
The third party delivery service in charged of my account cancelled my order without notifying me and Richard himself took care of everything, and deliver it personally. What a great human being and a wonderful customer service, we need more people like him running our food service industry.
Food: 5
Service: 5
Restaurantji Recommends
Staff is unkind and miserable. Not one smile or greeting. Ignored people asking for help. It was the saddest Panera I have ever been to.
Atmosphere: 1
Food: 2
Service: 1
We were ordinary breakfast today. They never have hot chocolate here, at least through the drive, though we've been here multiple times. DON'T order a strawberry smoothie mines was literally just milk and plain yogurt with a spour taste. We asked for ketchup for our sandwich, and they didn't offer any.
Atmosphere: 3
Food: 2
Service: 3
They did not complete our order and took FOREVER for just a few items. There was not even a line ahead of us. Another family member noticed because they were too busy laughing and chitchatting.
Parking wasn't so bad
Atmosphere looked cozy but smelled a bit of an ashtray maybe due to the transients. Maybe will try the drive thru next time since seemed as though they were not prioritizing in restaurant orders
Atmosphere: 2
Service: 1
I want to know for a birthday reward in a server was very nice very polite
Atmosphere: 4
Food: 4
Service: 4
I had a pretty good experience here. I can tell you I was actually worried since it has been years since I’ve been back to a Panera Bread. For those that don’t know you can get breakfast, sandwich, salad, bagels and much more here. When I arrived there were two machines where I can self order. There was also a gentleman that was extremely nice and helpful that mentioned that if we were to order something from the lunch menu, it would only be through them and not the two kiosks.
Me and my family gave a few items a try, the bacon egg and cheese croissant, the lunch pick two, apple salad and the steak ciabatta, and the Steel Oat Oatmeal. Surprisingly everything was pretty good, as I have not remembered any of the food we have tried from the past. I believe the best thing was that the cost was under $40, where most breakfast places would be $40 and above.
The place looked clean, and the AC was blasting(which I like) and there was plenty of seating inside or outside. I would come back again and try other locations more close to me in the future. Until next time!
Atmosphere: 4
Food: 4
Service: 5
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