Josh helped me i was a bozo and sent my order to wrong store and he quickly made my drink no problem
Armando Novelo
Twice now, I have ordered from the store online when I show up it’s not ready. They seem to be disorganized when you ask them they have no idea what’s going on. I have to get a refund today cause I was late. The app said my order will be ready in seven minutes 30 minutes later the order was not ready or even possible. I won’t be coming here anymore. This is the problem with Starbucks. People just don’t care about customer service.
Service: 1
Bill
I had an iced chai tea latte and a blueberry muffin which was full of blueberries Starbucks is overpriced on most of their drinks and their blueberry muffin is $3 but it's delicious
Atmosphere: 3
Food: 3
Service: 3
Martin Ferriz
So today's Veterans day and this was the closest starbucks to me so I went i ordered a frappuccino because last year at a starbucks in rialto it wasn't a problem ordered cashier informed me that it didn't work for that I said OK but I got it last year her rather snarky and rude attitude was uncalled for she states she's worked there for 20 years and never offered that I wasn't looking for special treatment was just stating a fact and to top it off she cancels the order and says o sorry u still want that to be treated like that was uncalled for defiantly will not be using this starbucks again if ur rude to customers like that and a vet who identified himself just cause I made a mistake is not an establishment that will get my business for my first vist to be my last says it all
Atmosphere: 1
Food: 4
Service: 1
David
I was traveling and made a stop here. The employees seemed too busy in conversation to give customers attention or take orders. I had to ask for the status of my beverage twice before finally getting it. I only asked because I was waiting a while. I did not feel this location was at the standard most other starbucks locations are at. The customer service needs improvement.
Atmosphere: 3
Food: 3
Service: 3
Aleah Combs
Absolutely amazing atmosphere!!! They are so organized, kind and even though they are very busy they still got my order correct and in a timely matter.
I am from out of town and I immediately felt welcome. Their manager was on the floor helping keep things running with a kind attitude. He was also easy to talk to and always welcomed people who came into the cafe!!
I would highly recommend this location and wish I lived closer!!!
Atmosphere: 5
Food: 5
Service: 5
Michelle G
Great experience, very friendly and delicious chai latte!
Atmosphere: 5
Food: 5
Service: 5
M B
This location is always too loud. Music is blasting thru cheaper speakers. I believe this is done to drive away the people who stay and study or perhaps drive away the homeless. Go to the nearby Starbucks on Bonita. This location is fine for drive thru
This was my first time to the Starbucks location. And it is my favorite in the area. It’s a large open space with plenty of natural light. There’s a long bench with tables for sitting with a laptop, for having a conversation. There are several other areas for gathering, including a long farm style table for a large group, and a few other four or five seating tables for other gatherings. The food was consistently delicious as always had the Cielo coffee in a mug and it was very good. The service was exceptional, the barista were very friendly and helpful. Parking is easy. The only disappointment, was there were outlets along the bench seating, but none of them worked. But I will definitely return to this location.
Atmosphere: 5
Food: 5
Service: 5
Erick McGregor
Fast! Staff was in flow, love it.
Atmosphere: 5
Service: 5
Bob Curtis
Excellent Service.
Atmosphere: 5
Food: 5
Service: 5
Sebastian Estrada
this zesty employee with a beard dehumanized me by saying i couldn’t get a free water without buying anything. he was also very unprofessional and took at least a minute to acknowledge me standing there because he was talking with his coworkers
Coffee ☕️ ☕️ ☕️
Atmosphere: 5
Food: 5
Service: 5
Josh helped me
i was a bozo and sent my order to wrong store and he quickly made my drink no problem
Twice now, I have ordered from the store online when I show up it’s not ready. They seem to be disorganized when you ask them they have no idea what’s going on. I have to get a refund today cause I was late. The app said my order will be ready in seven minutes 30 minutes later the order was not ready or even possible. I won’t be coming here anymore. This is the problem with Starbucks. People just don’t care about customer service.
Service: 1
I had an iced chai tea latte and a blueberry muffin which was full of blueberries Starbucks is overpriced on most of their drinks and their blueberry muffin is $3 but it's delicious
Atmosphere: 3
Food: 3
Service: 3
So today's Veterans day and this was the closest starbucks to me so I went i ordered a frappuccino because last year at a starbucks in rialto it wasn't a problem ordered cashier informed me that it didn't work for that I said OK but I got it last year her rather snarky and rude attitude was uncalled for she states she's worked there for 20 years and never offered that I wasn't looking for special treatment was just stating a fact and to top it off she cancels the order and says o sorry u still want that to be treated like that was uncalled for defiantly will not be using this starbucks again if ur rude to customers like that and a vet who identified himself just cause I made a mistake is not an establishment that will get my business for my first vist to be my last says it all
Atmosphere: 1
Food: 4
Service: 1
I was traveling and made a stop here. The employees seemed too busy in conversation to give customers attention or take orders. I had to ask for the status of my beverage twice before finally getting it. I only asked because I was waiting a while. I did not feel this location was at the standard most other starbucks locations are at. The customer service needs improvement.
Atmosphere: 3
Food: 3
Service: 3
Absolutely amazing atmosphere!!! They are so organized, kind and even though they are very busy they still got my order correct and in a timely matter.
I am from out of town and I immediately felt welcome. Their manager was on the floor helping keep things running with a kind attitude. He was also easy to talk to and always welcomed people who came into the cafe!!
I would highly recommend this location and wish I lived closer!!!
Atmosphere: 5
Food: 5
Service: 5
Great experience, very friendly and delicious chai latte!
Atmosphere: 5
Food: 5
Service: 5
This location is always too loud. Music is blasting thru cheaper speakers. I believe this is done to drive away the people who stay and study or perhaps drive away the homeless. Go to the nearby Starbucks on Bonita. This location is fine for drive thru
What a DUMP!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This was my first time to the Starbucks location. And it is my favorite in the area. It’s a large open space with plenty of natural light. There’s a long bench with tables for sitting with a laptop, for having a conversation. There are several other areas for gathering, including a long farm style table for a large group, and a few other four or five seating tables for other gatherings. The food was consistently delicious as always had the Cielo coffee in a mug and it was very good. The service was exceptional, the barista were very friendly and helpful. Parking is easy. The only disappointment, was there were outlets along the bench seating, but none of them worked. But I will definitely return to this location.
Atmosphere: 5
Food: 5
Service: 5
Fast! Staff was in flow, love it.
Atmosphere: 5
Service: 5
Excellent Service.
Atmosphere: 5
Food: 5
Service: 5
this zesty employee with a beard dehumanized me by saying i couldn’t get a free water without buying anything. he was also very unprofessional and took at least a minute to acknowledge me standing there because he was talking with his coworkers
Atmosphere: 1
Service: 1
Delicious drinks
Atmosphere: 5
Food: 5
Service: 5
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