Dairy Queen (Treat)
21001 San Ramon Valley Blvd E5, San Ramon
(925) 560-6509
Recent Reviews
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We didn't get the DQ experience because they ran out of vanilla and chicken.
I have been a fan of the peanut buster parfait. My gf had never had one, so I took her there. She was mad at me that we had been together for 3 years and hadn't taken her for one before.
I was here while store was still open, refused service. Very disappointed.
I took the time to drive over to be served and your hours on Apple Maps say you close at 10 PM.
When a customer arrives and the door is open and it's 2 (32 mins if you go by maps) mins to close you should serve them.
My recent visit to this Dairy Queen was, without exaggeration, one of the worst restaurant experiences I've ever had. As someone who grew up with Dairy Queen in Arizona and is a fan of the chain, I was incredibly disappointed. It's clear this California franchise owner doesn't prioritize customer satisfaction.
Hoping to combine a meal with dessert, we brought a group of children during the week. It was a significant miscalculation. I can't understand why they even advertise food. Our order included various chicken sandwiches, chicken fingers, hot dogs, and onion rings. The chicken sandwich, advertised with lettuce and tomato, consisted of two pieces of bread with sparsely breaded chicken nuggets. When I pointed out the discrepancy to an employee, comparing the sandwich to the menu photo, her response was, "We don't do that." I even saw another employee in the back with a large bowl of lettuce in the sink. It felt like a dismissive and uncaring attitude towards fulfilling the advertised menu items.
The blizzards we ordered were acceptable. However, the service was still problematic. We witnessed an employee hand a blizzard to one customer, only to then take it away and give it to another customer who had been waiting over 25 minutes. The two customers were not together, highlighting the disorganized and inefficient service.
My recommendation: order online or call ahead, and only order ice cream. This was a truly terrible, bizarre, and awful experience. I will never return, and I strongly advise others to avoid this location.
The prices here are plain stupid. My son got a small Blizzard and me a medium. 20 dollars! That is literally stupid!
Went on a nostalgia trip for an Orange Julias. What I bought was not even close and tasted like orange peel.
Atmosphere: 2
Food: 1
Service: 3
Family owned spot. Very friendly, came from San Leandro to get a blizzard.
Atmosphere: 5
Food: 5
Service: 5
Royal New York cheesecake Blizzard is life
They could say order names louder and look around who’s waiting for order instead of saying names quetly and putting them in refrigator. This was delivery order.
Atmosphere: 3
Food: 5
Service: 1
Fantastic ice cream I have one everytime I am in the area
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Not my first time coming but suddenly refused to honor the Little League + DQ partnership offer after they previously had. No effort, 0/10 for customer service.
Atmosphere: 3
Food: 3
Service: 1
Peanut buster parfaits are my emotional support food. So glad this kid from the 80's can still enjoy one on a rough day!
Atmosphere: 3
Food: 5
Service: 3
A smaller version of DQ with a limited menu....but all the ice cream selection you love. The food was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blizzard
It’s nice and clean place with a lot of ice cream flavors specially for kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
The food was quite nice, I used the buy one get one free blizzard to get two small blizzards which were the Oreo blizzard, a nice sweet cream with oreo cookie pieces in it. And the M&M blizzard which had a subtle chocolate and vanilla blend taste and the added crunch texture of the M&Ms are quite delightful. I also got the fries and garlic parmesan tenders, which were nicely seasoned and drizzled in sauce with a perfect kick of spice. The blizzards came out quite slow but only 2 people were working so understandable with the 4 other people i was with, but the order time was quite slow in general. In Kevin Obermans review, he ordered the raspberry fudge bliss and talked about the overall architecture and interior. Come on, Kevin, focus on the damn food, we’re not all architects. Kevin, as customers we are aware that it is a small DQ when you step right into the front door, and it’s not very busy most of the time so the indoor seating isn’t a problem.
Recommended dishes: Blizzard
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