McDonald's

2481 San Ramon Valley Blvd, San Ramon
(925) 820-4325

Recent Reviews

Sort by
Dawn Aguilar

I ordered 4 large coffees (I do thus at least once a week, first and last time at this location) via mobile order. I waited 9 minutes for my pre-ordered order. When I got homei realized the cup holder had tipped over and two of the coffees had spilled all over my floor mat. This is the only time this has ever happened. I should have known when I noticed it was only one cup holder instead of two. My floormat was saturated with coffee and creamer. Horrible.

Atmosphere: 3

Food: 3

Service: 4

Bin Hu

The drive through got a long line when I arrived.I waited about five or six minutes to reaching the counter. The employee told me the order wasn't ready yet. The order had seven items. She told me to wait in the fourth parking lot, but I waited for 15minutes and no one came out with my food. Then I went back to the counter to ask, and it turned out the employee had forgotten about me. The food was already ready, but they just weren't bringing it out. I asked her for her name, and she started speaking Spanish to me, pretending to be innocent. I am filing a complaint about this McDonald's on google.I also took a picture of this female employee since she refused to tell her name to me.
I hope the restaurant should well train the employee before the start work.

Service: 1

Leandro Gonzalez

Good 👍 👍 👍

Atmosphere: 5

Food: 5

Service: 5

David S

This location is soooo slooow. The monitor showing status of order is off also.

Service: 1

Timothy Derrell Carter

Extra good got a freebie.

Atmosphere: 5

Food: 5

Service: 5

Kadri Shraim

Bad management, customer service very 👎

Julio C

Always on top and fast great place!

Atmosphere: 5

Food: 5

Service: 5

Sam S

Very bad customer service all employees free walking around 👎👎👎 no one wants to do work I

Atmosphere: 1

Service: 1

itzel mendez

This is my Second time buying my iced coffee at this location and is seriously the worst ever!
I went up and got my coffee told the lady that I requested extra caramel drizzle and she came back and gave me this. Not just that it taste like she added liquid sugar and not enough cream….. She was also rude talking about She had already added extra cream believe me ! I had other coffees at other locations … five kids ! almost have one daily. I know when my coffee has extra cream..

Atmosphere: 1

Food: 1

Service: 1

Poojitha Krishna

Worst behavior from staff. They don’t know how to talk to a customer. Can’t even answer properly.

Atmosphere: 1

Food: 1

Service: 1

Reese Markham

Not even busy and didn't give half my order... absolutely useless

Atmosphere: 1

Food: 3

Service: 1

Patricia Lopez (PATITO)

Not a nice drive - thorough Service, Person giving the food on the window trough to me the sauce I asked her nicely, bad actitud, and costumer service bad and poorly please choose a better personal with good actitud and service nicely and costumer can came back again I don’t ever came back to this place.

Atmosphere: 2

Food: 4

Service: 1

Paulo Panetta

It was a bad experience. I always drive my scooter 4 wheel vehicle. She said, you're not allowed to give you food . You have a scooter, I said you can discriminate. People with disability, this is my transportation root manager. I told her I have everything you record on body camera. She's nasty rude. She didn't care what I have to say. So you know what, I don't feel like we should do business with you at McDonald's. You don't discriminate people with disability because they have a scooter. You will not serve them, but you serve other people. Oh, that's right. The manager doesn't like disabled people. Don't go there if you're disabled. She won't help you or serve you. I got money lady, so she's a mean manager. I'm gonna call headquarter and report this to her because she cannot do what she wants. The police didn't help me that much. They say she has the right to fuse service even Entry disable, that is to suspect. And she can do whatever she wants cuz. She can get away . She's the manager if you're disabled. Don't do business with her. She will not serve your food if you're a scooter or in a wheelchair. She won't serve you, she said. And I told her I'm disabled, she didn't care. She didn't want to have nothing here. Everything was recorded on body camera.

Atmosphere: 1

Service: 1

freshroasted coffee

I stop in McDonald's for bathroom breaks, and grab something to drink, eat, or both. Tha bathroom is always clean. Thank you.

Atmosphere: 5

Food: 5

Service: 5

Marlene sandoval

They started off by giving me the wrong sauce.. then I start eating the only thing that was fresh was the mc chicken because it was ordered special without mayo the nuggets and fries were stale and disgusting the soda was flat with no carbonation inexcusable and will never eat here again!

Atmosphere: 1

Food: 1

Service: 1

Loading...