Sprinkles San Ramon

I ordered online. Taste of the cake was ok but icing was so bad.

Food: 2

Service: 5

I had always had a positive experience purchasing cupcakes for over 15 years now. However, I would say this is the most disappointing one. I ordered a cupcake through the ATM and received a cupcake that didn't have a bottom half. I was so confused especially the prices have gone up. Won't be getting anything from here ever again,

Atmosphere: 2

Food: 1

Service: 5

Their chocolate parfait is crazy amazing. Nutella, chocolate chip cookies and caramel will sure satisfy the sweet craving chocolate lover.

Atmosphere: 5

Food: 5

Service: 5

The shop was overrun by kids who did not seem to be eating anything from the shop, yet occupied every table. Their priority is clearly not customers.

Atmosphere: 1

Food: 3

Service: 3

If you’re looking for dessert and somewhere to relax after shopping around Bishops ranch and don’t want ice cream, there’s sprinkles cupcakes that has cupcakes, cookies, and even coffee, milk and drinks! You order through their kiosk and it will be ready, they even have an outside station to order. People will also pre order for pick up. The cupcakes were pretty popular for how moist they are especially their red velvet. This location is connected to Patelco and their lobby and there’s access to restrooms. I got a mini dozen which had red velvet, vanilla chocolate, and their seasonal pumpkin flavors which were really good to share! Parking is fairly easy as there’s a parking garage and plenty of parking.

Kid-friendliness: Kid friendly and lots of space

Wheelchair accessibility: Easily accessible for wheelchairs

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Carrot Cake

Danceman loves this place ✨

Atmosphere: 5

Food: 5

Service: 5

The employees were very friendly and helpful and the cupcakes were amazing I will definitely be returning!!

Atmosphere: 5

Food: 5

Service: 5

I recently purchased some donuts from this location. The customer service was poor and friendly. She was unkind a very dry attitude towards people of color. I would never purchase cupcakes from this location or recommend this to anyone of my YouTube friends or family and friends this is not a location. I would never buy any cupcakes due to poor customer service. This type of customer customer service should not be tolerated in the San Ramon area.

Close the doors your business is not welcome here

Sincerely, concern customer

Has a working cupcake ATM.

Parking: plenty of parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cupcakes

I honestly don't get the hype. The price tag is high at $5.35 for one cupcake. This location is way better then the Palo Alto one. Their cupcakes are actually fresh and customer service is way better. Is it any better then a grocery store cupcake? I would say no. I got the Salted Caramel cupcake and while its good its nothing special. I don't honestly think I see myself spending this much on a cupcake again as this was my 2nd time giving Sprinkles a chance.

Atmosphere: 5

Food: 3

Service: 5

Cold bread and

Atmosphere: 3

Food: 2

Service: 3

red velvet

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Red Velvet

I like dark chocolate cupcake and marshmallow chocolate and strawberry

Very unprofessional….some guy was basically necking the person checking us out?!? It was like we were disrupting them by picking up our order…not a good look.

Excellent customer service and absolutely delicious! Great packaging too :)