5 Stars ! @ Starbucks, Market Place, San Ramon, CA
Baristas welcome you with a happy greeting of the day!
Today, my Barista was Monique! All baristas are friendly.
Had Pikes in a Grande mug, Whole grain oatmeal, and a Plain bagel. The Wifi is strong with easy login.
Head over anytime of the day, the parking is great (since the CVS and Raley's closed).
One, two, three, four, FIVE Stars! I approve this rating, Jay M.
Atmosphere: 5
Food: 5
Service: 5
Robert Bogle
perks up my mornings
Atmosphere: 5
Food: 5
Service: 5
Char
I enjoyed the Matcha! I ate the potato cheese app and was given 2 pieces.
Atmosphere: 4
Food: 3
Service: 5
Suwailem S
Very nice staff plus vibe.
Atmosphere: 5
Food: 5
Service: 5
Tracee McDonnell
Every Sunday, picking up the large containers of coffee for coworkers is super easy. The staff always have it ready. The coffee is hot and ready to serve. Thank you, Starbucks staff.
Kid-friendliness: Yes!
Wheelchair accessibility: Yes!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Croissant, Egg White & Roasted Red Pepper Egg Bites
A Therapeutic Edge
This isn't just our local Starbucks, it's also our favorite. The staff is excellent at what they do, and super nice. Their attention to detail means the coffee is always right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Cheddar & Egg White Sandwich, Bacon Gouda & Egg Sandwich, Spinach Feta & Egg White Wrap, Birthday Cake Pop
Alireza Faghaninia
Excellent atmosphere, food, staff and restrooms. I will go back!
Service at this Starbucks location is consistently terrible, and today, they crossed a line. This has happened multiple times, and despite addressing it with staff, the issue remains unresolved.
I have sensitive hands, making it difficult to hold a hot coffee without a sleeve. Every day, I find myself waiting around to get a barista’s attention just for a sleeve. It’s the same familiar faces behind the counter, yet this simple request seems to disrupt their routine.
In the past, I’ve tried grabbing a sleeve on my own, only to receive negative reactions from the staff. Today, they did the same to my wife. I placed an order through the app as usual, and she went inside to pick it up. The baristas appeared unoccupied, but no one acknowledged her when she tried to ask for a sleeve. When she finally picked one up herself, a barista snapped, “Next time just ASK.” This kind of attitude is absolutely unacceptable.
It’s frustrating to pay premium prices for coffee, repeatedly be asked for tips, and yet receive poor service and no basic amenities like a sleeve for a hot drink (which has burned my hand more than once) without asking. No wonder Starbucks is struggling as a company, with people opting to boycott them over these customer service issues amongst others.
I’m particularly disappointed because I’m a regular customer, ordering 1-2 times a day. Starbucks has been one of my biggest recurring expenses, and this is how they treat loyal customers. Perhaps Starbucks should consider training their staff at establishments like In-N-Out, where customer service actually matters.
Here’s a constructive suggestion: leave a stack of sleeves near the napkins! I shouldn’t have to risk burning my hands or deal with poor customer service every time I order a coffee. I would rather not engage with your poorly trained staff at all if I didn’t risk hurting my hand.
I attempted to use a code at the register, and they didn't use it I am infuriated!!!
Atmosphere: 3
Food: 5
Service: 1
Dennis Main
Pretty nice place to hang out and do some work or just chat
Atmosphere: 5
Food: 5
Service: 5
Mythri Arunkumar
loved the service so much!! everyone was very kind and made out drinks very well!! Marie was the best!!
Atmosphere: 5
Food: 5
Service: 5
Beverly Santa Cruz
Drinks are lacking flavor.
Atmosphere: 3
Food: 2
Service: 3
Damian Anderson
Never dined in but I always do mobile order and the service is usually fast af. Staff is usually kind too. Nothing wrong with the City Center location but I always go here instead of the City Center because it’s more convenient and much faster.
5 Stars ! @ Starbucks, Market Place, San Ramon, CA
Baristas welcome you with a happy greeting of the day!
Today, my Barista was Monique! All baristas are friendly.
Had Pikes in a Grande mug, Whole grain oatmeal, and a Plain bagel. The Wifi is strong with easy login.
Head over anytime of the day, the parking is great (since the CVS and Raley's closed).
One, two, three, four, FIVE Stars!
I approve this rating, Jay M.
Atmosphere: 5
Food: 5
Service: 5
perks up my mornings
Atmosphere: 5
Food: 5
Service: 5
I enjoyed the Matcha! I ate the potato cheese app and was given 2 pieces.
Atmosphere: 4
Food: 3
Service: 5
Very nice staff plus vibe.
Atmosphere: 5
Food: 5
Service: 5
Every Sunday, picking up the large containers of coffee for coworkers is super easy. The staff always have it ready. The coffee is hot and ready to serve. Thank you, Starbucks staff.
Kid-friendliness: Yes!
Wheelchair accessibility: Yes!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Croissant, Egg White & Roasted Red Pepper Egg Bites
This isn't just our local Starbucks, it's also our favorite. The staff is excellent at what they do, and super nice. Their attention to detail means the coffee is always right.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Cheddar & Egg White Sandwich, Bacon Gouda & Egg Sandwich, Spinach Feta & Egg White Wrap, Birthday Cake Pop
Excellent atmosphere, food, staff and restrooms. I will go back!
Atmosphere: 5
Food: 5
Service: 5
Order excellence and Quality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Croissant, Veranda Blend, Banana Walnut & Pecan Loaf, Pike Place Roast, Baked Apple Croissant, Iced Lemon Loaf, Bacon Sausage & Egg Wrap
Service at this Starbucks location is consistently terrible, and today, they crossed a line. This has happened multiple times, and despite addressing it with staff, the issue remains unresolved.
I have sensitive hands, making it difficult to hold a hot coffee without a sleeve. Every day, I find myself waiting around to get a barista’s attention just for a sleeve. It’s the same familiar faces behind the counter, yet this simple request seems to disrupt their routine.
In the past, I’ve tried grabbing a sleeve on my own, only to receive negative reactions from the staff. Today, they did the same to my wife. I placed an order through the app as usual, and she went inside to pick it up. The baristas appeared unoccupied, but no one acknowledged her when she tried to ask for a sleeve. When she finally picked one up herself, a barista snapped, “Next time just ASK.” This kind of attitude is absolutely unacceptable.
It’s frustrating to pay premium prices for coffee, repeatedly be asked for tips, and yet receive poor service and no basic amenities like a sleeve for a hot drink (which has burned my hand more than once) without asking. No wonder Starbucks is struggling as a company, with people opting to boycott them over these customer service issues amongst others.
I’m particularly disappointed because I’m a regular customer, ordering 1-2 times a day. Starbucks has been one of my biggest recurring expenses, and this is how they treat loyal customers. Perhaps Starbucks should consider training their staff at establishments like In-N-Out, where customer service actually matters.
Here’s a constructive suggestion: leave a stack of sleeves near the napkins! I shouldn’t have to risk burning my hands or deal with poor customer service every time I order a coffee. I would rather not engage with your poorly trained staff at all if I didn’t risk hurting my hand.
Atmosphere: 1
Food: 1
Service: 1
I don't get what's All the hype
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Veranda Blend
Restaurantji Recommends
I attempted to use a code at the register, and they didn't use it I am infuriated!!!
Atmosphere: 3
Food: 5
Service: 1
Pretty nice place to hang out and do some work or just chat
Atmosphere: 5
Food: 5
Service: 5
loved the service so much!! everyone was very kind and made out drinks very well!! Marie was the best!!
Atmosphere: 5
Food: 5
Service: 5
Drinks are lacking flavor.
Atmosphere: 3
Food: 2
Service: 3
Never dined in but I always do mobile order and the service is usually fast af. Staff is usually kind too.
Nothing wrong with the City Center location but I always go here instead of the City Center because it’s more convenient and much faster.
Atmosphere: 3
Food: 4
Service: 5
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