Staff members had trouble with the payment system, and couldn’t figure it out when I walked in around 11:10am. I asked for Basil Popcorn Chicken, but got Popcorn Chicken instead. Unprepared staff… chicken was great though!
Atmosphere: 3
Food: 4
Service: 2
Danny Li
The drinks no flavor at all Service so different than before
Atmosphere: 1
Food: 1
Service: 1
Aritra Bose
Bobba tea and milkshakes, very good
Atmosphere: 5
Food: 5
Service: 5
T T
It’s basic milk tea not bad but not the best. Some of the workers don’t have good customer service.
Atmosphere: 3
Food: 3
Service: 2
Stephanie Cao
Very reasonable prices, snacks taste amazing and are freshly made. However, they take a few minutes to prepare and the spice levels tend to be very inconsistent
I used to work at the t4 location in Dublin years ago, so I decided to stop by at this location since I wanted affordable boba. Even though it's been years since I got boba at the t4 locations in the SR/Dublin area, i knew that they had to update their menu with something new at some point.Went in today to try their Guava Green Tea. I added boba into mine. Placed my order, and waited. Cashier was pretty much on their phone every other order. I was considering going to up the Chinese restaurant next door to order some take out, but I decided to stand and watch them make my one singular drinks. There were a few orders ahead of me, and their orders came out consistently. A guy who was making drinks was pretty much also on his phone every other drink that goes into the sealing machine. In my mind I'm like, "quit touching your phone, you're getting your phone all sticky and I don't want your phone germs in my drink." I noticed the other girl making drinks was making a new batch of tea. Her hair was longer than shoulder length and NOT TIED BACK. The girl ended up making my drink because she was new and needed to learn how to make the drink. (40 guava? I think it should be 50 in my opinion.)When she was taking her time to make her drink, it was around 5pm, the shift changing time. I noticed a lot of things. The guy who making the drinks was touching his face. The employee coming in for his shift didn't wash his hands. The person cashier guy touched his face before scooping out boba for another order. The girl finished making my drink and it was sealed. I waited to see how long it took for any of the guys to realize that the drink has been sitting there at the sealer. Took the guys 2 minutes to realize since the guy who was making drinks was on his phone (literally right next to the sealer) and the cashier guy looked at his phone after scooping out the boba. The girl was cleaning up the work station so I don't blame her. The person who came in for the 5 pm shift didn't clock in yet.After watching all of this, I came to the conclusion that the usage of personal phones is worse than Dublin (based on reviews after I left 2 years ago.) The employees at Dublin would go on their phone when they finished serving all orders that were placed and cleaned up their workstation before going onto their phones. At least they finished serving the customer, not check their phones after every one drink or an order like here.Drink was alright. I prefer Ding Tea's guava green tea but there isn't one around here. Not a lot of places would have guava but this is okay. I think I'll stick to grocery store guava fruit tea in Pleasanton for now. I would only come back here if i have an affordable boba craving. Tables were pretty clean. Music was at reasonable volume.Overall, I would've given this place a higher rating if they weren't on their phones so much.
Parking: In Safeway Plaza
Kid-friendliness: Decaf options and smoothies.
Atmosphere: 3
Food: 3
Service: 2
Abhay Asopa
The food is good, the service is absolutely amazing and the atmosphere is pretty decent for a small store.
The Kamquat basil seed is good. Almost all the drink can go with zero sugar here cuz the sweetness is a bit crazy. Everything taste just right with no sweetness. The Basil popcorn chicken taste great tho. I would suggest asking customer about the sweetness and ice level every time when they order. Sometimes we can forgot.
Atmosphere: 3
Food: 4
Service: 3
wisconsin man
Boba is fine some of the kids are mean but i would act like that too if i was paid min wage
Peter Si
Takes 30min for getting a single boba.
Rishil Harinath
The boba is good but wait times tend to be long and the service isn't great.
Sunil Sodah
Nice Boba drinks. Fast service. Kids love this place.
Staff members had trouble with the payment system, and couldn’t figure it out when I walked in around 11:10am. I asked for Basil Popcorn Chicken, but got Popcorn Chicken instead. Unprepared staff… chicken was great though!
Atmosphere: 3
Food: 4
Service: 2
The drinks no flavor at all
Service so different than before
Atmosphere: 1
Food: 1
Service: 1
Bobba tea and milkshakes, very good
Atmosphere: 5
Food: 5
Service: 5
It’s basic milk tea not bad but not the best. Some of the workers don’t have good customer service.
Atmosphere: 3
Food: 3
Service: 2
Very reasonable prices, snacks taste amazing and are freshly made. However, they take a few minutes to prepare and the spice levels tend to be very inconsistent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Popcorn Chicken, Coconut Jelly
Very reasonable prices, snacks taste amazing and are freshly made. However, they take a few minutes to prepare and the spice levels tend to be very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Popcorn Chicken, Coconut Jelly, Basil Popcorn Chicken
I used to work at the t4 location in Dublin years ago, so I decided to stop by at this location since I wanted affordable boba. Even though it's been years since I got boba at the t4 locations in the SR/Dublin area, i knew that they had to update their menu with something new at some point.Went in today to try their Guava Green Tea. I added boba into mine. Placed my order, and waited. Cashier was pretty much on their phone every other order. I was considering going to up the Chinese restaurant next door to order some take out, but I decided to stand and watch them make my one singular drinks. There were a few orders ahead of me, and their orders came out consistently. A guy who was making drinks was pretty much also on his phone every other drink that goes into the sealing machine. In my mind I'm like, "quit touching your phone, you're getting your phone all sticky and I don't want your phone germs in my drink." I noticed the other girl making drinks was making a new batch of tea. Her hair was longer than shoulder length and NOT TIED BACK. The girl ended up making my drink because she was new and needed to learn how to make the drink. (40 guava? I think it should be 50 in my opinion.)When she was taking her time to make her drink, it was around 5pm, the shift changing time. I noticed a lot of things. The guy who making the drinks was touching his face. The employee coming in for his shift didn't wash his hands. The person cashier guy touched his face before scooping out boba for another order. The girl finished making my drink and it was sealed. I waited to see how long it took for any of the guys to realize that the drink has been sitting there at the sealer. Took the guys 2 minutes to realize since the guy who was making drinks was on his phone (literally right next to the sealer) and the cashier guy looked at his phone after scooping out the boba. The girl was cleaning up the work station so I don't blame her. The person who came in for the 5 pm shift didn't clock in yet.After watching all of this, I came to the conclusion that the usage of personal phones is worse than Dublin (based on reviews after I left 2 years ago.) The employees at Dublin would go on their phone when they finished serving all orders that were placed and cleaned up their workstation before going onto their phones. At least they finished serving the customer, not check their phones after every one drink or an order like here.Drink was alright. I prefer Ding Tea's guava green tea but there isn't one around here. Not a lot of places would have guava but this is okay. I think I'll stick to grocery store guava fruit tea in Pleasanton for now. I would only come back here if i have an affordable boba craving. Tables were pretty clean. Music was at reasonable volume.Overall, I would've given this place a higher rating if they weren't on their phones so much.
Parking: In Safeway Plaza
Kid-friendliness: Decaf options and smoothies.
Atmosphere: 3
Food: 3
Service: 2
The food is good, the service is absolutely amazing and the atmosphere is pretty decent for a small store.
Vegetarian options: Fully Vegetarian
Dietary restrictions: All decent
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Mango, Coconut Jelly, Coffee Jelly
Boba is fine some of the kids are mean but i would act like that too if i was paid min wage
Order a chocolate smoothie but got an ice smoothie. No flavor what so
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
The Kamquat basil seed is good. Almost all the drink can go with zero sugar here cuz the sweetness is a bit crazy. Everything taste just right with no sweetness. The Basil popcorn chicken taste great tho. I would suggest asking customer about the sweetness and ice level every time when they order. Sometimes we can forgot.
Atmosphere: 3
Food: 4
Service: 3
Boba is fine some of the kids are mean but i would act like that too if i was paid min wage
Takes 30min for getting a single boba.
The boba is good but wait times tend to be long and the service isn't great.
Nice Boba drinks. Fast service. Kids love this place.
Parking: Ample parking.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Thai Milk Tea
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