Jack in the Box
13402 Imperial Hwy., Santa Fe Springs
(562) 407-2069
Recent Reviews
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The food was good, freshly made, and hot. The staff was friendly. The location was very dirty, was unable to use the restroom due to not having toilet paper and the toilet overflowing. Unable to wash hands. The soda machine was out of order and the floor was sticky.
Atmosphere: 1
Food: 3
Service: 3
Always love this place
Atmosphere: 5
Food: 5
Service: 5
Clean a bit rude but it was ok
Atmosphere: 4
Food: 3
Service: 2
Always something wrong, missing items, cold, food appears old.
Atmosphere: 2
Food: 2
Service: 1
Place to sit and eat lunch
Atmosphere: 4
Food: 4
Service: 4
Drink machine was out of order as well as bathrooms were out of order and not locked. Food was okay if you stop here just go through the drive-thru.
Atmosphere: 1
Food: 3
Service: 2
That's not even Chicken anymore. R.I.P. Jack in the Box
Atmosphere: 2
Food: 1
Service: 3
Positive
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Breakfast Jack
Check Your Order!!! Check Your Order!!! Check Your Order!!! Check Your Order!!!
I said no cheese, they charged me for it anyway, waited til I left the order screen to ring it through so I wouldn't see it. THIEVES, LIARS, CON ARTISTS!!!!
Atmosphere: 2
Food: 1
Service: 1
Wanted to wash my hands and they didn't let me use the restroom, I asked for sanitizer and they didn't have one either. Bad customer service
Food: 2
Restaurantji Recommends
Virtually NO EGGS in a BREAKFAST burrito. This location is ripping you off. Don't waste your money here. After taking a couple bites I noticed I hadn't eaten any eggs yet. So I checked. Sure enough, there's one little dab of eggs in the corner of my burrito. Do you people that work there honestly believe you deserve minimum wage? When this is the quality you produce? The correct answer is NO.
Atmosphere: 2
Food: 1
Service: 2
Good fast service
Atmosphere: 5
Food: 5
Service: 5
A+ all the way around!
Atmosphere: 5
Food: 5
Service: 5
JR Jumbo Jack Fries & Coke fill me up good, and don’t forget the tacos😋
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Munchies Meal, Jumbo Jack, Breakfast Jack, Jalapeño Poppers, Homestyle Ranch Chicken Club
i sometimes come here for my morning coffee. the signs in-person and online says the dining hall opens at 6am. i got there at 6 on the dot, i understand workers can sometimes be preoccupied so i wait until 6:05am before i knock on the door. i waited a couple more minutes until a worker sees me. she tells me it isnt open. i tell her it’s past 6 because maybe she got preoccupied and lost track of the time. she tells me the dining room doesnt open until 7am. again, i have been here before, they have let me in at 6am before. i point to the sign that says it opens at 6am. she insists she wont open the door until 7am. i leave without my morning coffee, feeling so disappointed and confused that i’m compelled to write this review. she wasn’t a confused teenager/young adult making an innocent mistake, she was a woman in her 40s/50s who knew exactly what she was doing. i just dont get why she did it and im curious if anyone else has had similar experiences here. do NOT come here. and jack in the box, i stg if you post some automated bot reply telling me “oopsies we’re sorry. we should be better. click this link so we can give you a petty consolation” then i swear im never visitng another location again. do not condescend to me with a lazy automated bot reply after i just spent five minutes typing this all out. send me no “apologies” unless it is an actual human typing the message in a way that feels like im talking to an actual human and not an uncaring pre-programed bot.
Atmosphere: 1
Food: 1
Service: 1
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