Jack in the Box
13402 Imperial Hwy., Santa Fe Springs
(562) 407-2069
Recent Reviews
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Good fast service
Atmosphere: 5
Food: 5
Service: 5
A+ all the way around!
Atmosphere: 5
Food: 5
Service: 5
JR Jumbo Jack Fries & Coke fill me up good, and don’t forget the tacos😋
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Munchies Meal, Jumbo Jack, Breakfast Jack, Jalapeño Poppers, Homestyle Ranch Chicken Club
i sometimes come here for my morning coffee. the signs in-person and online says the dining hall opens at 6am. i got there at 6 on the dot, i understand workers can sometimes be preoccupied so i wait until 6:05am before i knock on the door. i waited a couple more minutes until a worker sees me. she tells me it isnt open. i tell her it’s past 6 because maybe she got preoccupied and lost track of the time. she tells me the dining room doesnt open until 7am. again, i have been here before, they have let me in at 6am before. i point to the sign that says it opens at 6am. she insists she wont open the door until 7am. i leave without my morning coffee, feeling so disappointed and confused that i’m compelled to write this review. she wasn’t a confused teenager/young adult making an innocent mistake, she was a woman in her 40s/50s who knew exactly what she was doing. i just dont get why she did it and im curious if anyone else has had similar experiences here. do NOT come here. and jack in the box, i stg if you post some automated bot reply telling me “oopsies we’re sorry. we should be better. click this link so we can give you a petty consolation” then i swear im never visitng another location again. do not condescend to me with a lazy automated bot reply after i just spent five minutes typing this all out. send me no “apologies” unless it is an actual human typing the message in a way that feels like im talking to an actual human and not an uncaring pre-programed bot.
Atmosphere: 1
Food: 1
Service: 1
Dont come to this location, find a different location. This is the worst jack In the box I have ever been to. I ordered two lettuce wrapped burgers in drive through, in 2 different occasions, and each visit they didn't put bacon, cheese, spread on my bacon ultimate cheese burger despite asking for extra mayo and extra bacon (paid for). The patties were dried, it didn't have bacon, spread or cheese, and when I returned to the drive thru and told them my burger was incomplete this lady who didn't speak any English tried to give me ketchup packets and told me to just spread it on my burger despite the fact the burger was missing more than ketchup, and we stared at each other for a few seconds as if im the idiot or something, in the end never coming back here, shame because I live a block away from here and now I gotta drive to a different location.
Atmosphere: 1
Food: 1
Service: 1
Fast and friendly
Food: 5
Service: 5
Recommended dishes: Supreme Croissant
Went through the drive thru, no one behind me, and asked to drive around and wait. That's frustrating. Plus, the guy taking my order acted like he couldn't hear me and didn't speak very well, like he had something in his mouth while talking. I'll avoid this Jack n the box.
Atmosphere: 3
Food: 3
Service: 1
Surprised how good were tacos and curly fries. Service was ok
Atmosphere: 3
Food: 4
Service: 3
Closed @4am they said there systems were down i think its every morning just an fyi
Atmosphere: 3
Food: 3
Service: 3
The manager refuses to give you a refill. After the machine is broken, and after you have to wait why she checks to see if you came in because she doesn't recognize you! And is proven wrong! Are you kidding me? You still think I want anything after that? You guys hire someone like that? ?Come on Jack you can do better. I'm debating on my next decision on the racial profiling. So to be continued
Restaurantji Recommends
Not sure how hard it is to get an online order together, doubt it can be that difficult but it sure seems like it. These people deserve a $10 an hr wage.
Service: 1
Jack in the box is Jack in the box you know what to expect. The tacos or burgers are my favorite! Outside of that there is not much to explain about jack in the box.
Parking: Fine parking
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Jumbo Jack
I love how they make it look like you get half a cup of Boba and for five bucks you should but in reality you're lucky to get a tablespoon.To reply: I've bought several, the Boba just gets less and less.
Ordered online, when I got there and asked for my order everyone looked confused. It was as though no one knew about online orders. I ordered two jumbo jacks. 5 orders of tacos and a 7 piece jalapeno popper. All of that was stuffed into one small bag.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Egg Rolls, Jumbo Jack
I like it because my brother likes to go after work. Gotta appreciate 24 restaurants ? Thx guys!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Egg Rolls, Munchies Meal, Jack's Spicy Chicken Combo
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