I was at work in irvine and accidently made an order for this spot since i live right behind the promenade, so i called to cancel the order and they didnt answer for about 20minutes. When they finally answered they said they couldnt cancel the order since it was done already. I asked for a refund since i wouldnt be able to pick it up and they said i would have to call my bank and get it back from them. I asked to speak to a manager and they said there was no manager in the building. I understand im just one person but i do live really close and actively refuse to go there now even though im in the mood for KFC. Bummer
Atmosphere: 1
Food: 1
Service: 1
Tina M. Corrella
The staff was excellent. A young lady helped me with my order and went up and beyond to accommodate me we’ll go back.!!🙂
Atmosphere: 5
Food: 5
Service: 5
stephanie angel
Went out of my routine because i was craving KFC . It was 9:28pm i arrived at the place the lights seemed kind of off inside but google said it wasnt closing until 10 pm. I get out of my car and the lady rushes to lock the door she says we are closed.
Atmosphere: 1
Service: 1
Marla Sanchez
Chicken was old, and biscuit was raw in the middle. I ordered crispy recipe and received original recipe. I only ate the mashed potatoes.
Tammy Lewis
8pm purchase. Friendly worker. Ordered to go Big Box -1 leg, 2 thighs, biscuit, 2 sides and drink for $16.60. The mashed potatoes were so plain but the chicken was fresh. Not sure I would revisit this location. It wasn’t inviting and almost empty. This didn’t apply to my order. Another customer requested extra ranch sauce and was told they only give 2 per order that comes with sauce. They charge 25¢ for each extra sauce.
Jacqueline Carrillo
The worst place to go eat. The place is very dirty the floor and the tables are always disgusting and the cashier are rude they look at you like your stupid. Definitely not coming here again
Ricky Williams
Everything was great until I had to wait 30 minutes for the food to get the food that I don't understand that sorry this is poor
ODUATAJ TV Taiwo Oduala (ODUATAJ -TV)
Great restaurant
mfelicity jereza
The lady did nor give me my coleslaw the chicken was also salty and dry. When I ordered i said coleslaw and gravy no mash potatoes. And when she handed me my box I did not inspect but asked if everything was in there. The chicken was too salty and dry.
The service was so poor and my order wrong. I have food allergies and the server punching in my order was too busy making comments and quips about my order that she punched the order wrong and disregarded my food allergies in addition to that. Then even more I was made to feel like I had a wrong attitude for the order correction that I asked for. Just as they were about to make me a new order, I changed my mind for a refund so not to waste any more food and because now I was too upset to eat and do not trust the crew to get it right. I ordered the famous bowl without corn and cheese because I have allergies and easily go to the hospital with allergic reactions. I ordered a side of green beans to put on top of my bowl. I ended up going to Jersey Mike's instead. They don't get my order wrong and my allergies are not considered an inconvenience.
Atmosphere: 1
Service: 1
Luis Pacheco
Not only are they rude to you in the service, but they give you an incomplete meal if it wasn't because I took it home. I would go back and complain. Because I can't prove that it was missing pieces of chickinstead of a 2 piece that gave me a one piece.
Atmosphere: 1
Food: 4
Service: 1
Hani Fernandez
The worse employers specifically Maria no respect to the customer . I will never go there again they allways give you wrong food
Atmosphere: 1
Food: 5
Service: 1
Justin Hsieh
The lady in front desk is rude and refuses to let me have $1 change even I was asking before check out. She just throw the cup to me and give me that much of pennies as shown on the picture.
Service: 1
Phillip Castillo
Good chicken if the mature lady helps it's good service . If you get the young chick to help you good luck! She has a lot of learning to do.
I was at work in irvine and accidently made an order for this spot since i live right behind the promenade, so i called to cancel the order and they didnt answer for about 20minutes. When they finally answered they said they couldnt cancel the order since it was done already. I asked for a refund since i wouldnt be able to pick it up and they said i would have to call my bank and get it back from them. I asked to speak to a manager and they said there was no manager in the building. I understand im just one person but i do live really close and actively refuse to go there now even though im in the mood for KFC. Bummer
Atmosphere: 1
Food: 1
Service: 1
The staff was excellent. A young lady helped me with my order and went up and beyond to accommodate me we’ll go back.!!🙂
Atmosphere: 5
Food: 5
Service: 5
Went out of my routine because i was craving KFC . It was 9:28pm i arrived at the place the lights seemed kind of off inside but google said it wasnt closing until 10 pm. I get out of my car and the lady rushes to lock the door she says we are closed.
Atmosphere: 1
Service: 1
Chicken was old, and biscuit was raw in the middle. I ordered crispy recipe and received original recipe. I only ate the mashed potatoes.
8pm purchase. Friendly worker. Ordered to go Big Box -1 leg, 2 thighs, biscuit, 2 sides and drink for $16.60. The mashed potatoes were so plain but the chicken was fresh. Not sure I would revisit this location. It wasn’t inviting and almost empty.
This didn’t apply to my order. Another customer requested extra ranch sauce and was told they only give 2 per order that comes with sauce. They charge 25¢ for each extra sauce.
The worst place to go eat. The place is very dirty the floor and the tables are always disgusting and the cashier are rude they look at you like your stupid. Definitely not coming here again
Everything was great until I had to wait 30 minutes for the food to get the food that I don't understand that sorry this is poor
Great restaurant
The lady did nor give me my coleslaw the chicken was also salty and dry. When I ordered i said coleslaw and gravy no mash potatoes. And when she handed me my box I did not inspect but asked if everything was in there. The chicken was too salty and dry.
Great service and food!
Restaurantji Recommends
The service was so poor and my order wrong. I have food allergies and the server punching in my order was too busy making comments and quips about my order that she punched the order wrong and disregarded my food allergies in addition to that. Then even more I was made to feel like I had a wrong attitude for the order correction that I asked for. Just as they were about to make me a new order, I changed my mind for a refund so not to waste any more food and because now I was too upset to eat and do not trust the crew to get it right. I ordered the famous bowl without corn and cheese because I have allergies and easily go to the hospital with allergic reactions. I ordered a side of green beans to put on top of my bowl. I ended up going to Jersey Mike's instead. They don't get my order wrong and my allergies are not considered an inconvenience.
Atmosphere: 1
Service: 1
Not only are they rude to you in the service, but they give you an incomplete meal if it wasn't because I took it home. I would go back and complain. Because I can't prove that it was missing pieces of chickinstead of a 2 piece that gave me a one piece.
Atmosphere: 1
Food: 4
Service: 1
The worse employers specifically Maria no respect to the customer . I will never go there again they allways give you wrong food
Atmosphere: 1
Food: 5
Service: 1
The lady in front desk is rude and refuses to let me have $1 change even I was asking before check out. She just throw the cup to me and give me that much of pennies as shown on the picture.
Service: 1
Good chicken if the mature lady helps it's good service . If you get the young chick to help you good luck! She has a lot of learning to do.
Atmosphere: 3
Food: 4
Service: 3
Loading...