McDonald's
13330 Telegraph Rd, Santa Fe Springs
(562) 903-5982
Recent Reviews
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I regularly buy black coffee from McDonald’s using the 99¢ app offer, good once per day. I came to this location at 3:59 AM and was told their system was down and they were only accepting cash — fine by me 💵. But when I showed them the 99¢ coffee offer in my app and asked if the manager could honor it, they said no without even trying ☕🚫. No effort, no customer service, just a hard no. Not how you treat regulars 🙄👎.
As soon as I walked in you can smell this HORRIBLE stench most likely coming from the restroom and then they got my order wrong and insisted that it was right but even on the receipt it was right and the employee was rude and insisted they were right bad service and the smell is very bad VERY BAD
Employees are rude, Sprite always tastes like water and food order is normally wrong. This is close to my house, now I go to the next closest to my house.
Wait time was about 40 minutes for a small order. Understaffed I believe. Slow response time.
Girl taking orders sounds like she hates her life and shouldn’t work in customer service and they should put a sign saying they don’t have ice cream and me or the 2 cars behind me wouldn’t have waited in a 20 minutes line to talk to a miserable girl. PUT THE SIGN OUT IF TOU DONT HAVE A PROUCT!
As soon as you walk in, it smells like somebody peed on the floor. When I did walk in a disabled man was waiting at the cash register for quite a while because I walked in and was standing there 4 or five minutes. When the cashier did walk up to the cash register. He looked like he was upset, giving dirty looks to everybody. There is a very ugly vibe here at this mcdonald's, and it is very filthy.
Some McDonalds locations have reduced the experience for dine-in customers, so it's not as nice to sit, relax, and enjoy your meal. This was one of those. The food was reliably good.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Sausage Egg and Cheese Mcmuffin 2 for 4, Mcgriddles
Worst restaurant I have been to. The service is slow. The staff is clueless. The manager is no where to be found. And worst of all the restaurant smells like a lot of mold every where. Especially the restrooms. Don’t come here I called public health.
Atmosphere: 1
Food: 1
Service: 1
Menu screen is always broken, and when it work's the glare doesn't let you see
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: McDonald's Big Mac
I cant believe these people are making 20 dollars an hour cant even put napkins or sauce in bag ...This place sucks balls almost a week with no oatmeal and cant even put a sign up bad service
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Worst McDonalds ever. I never do reviews, but this McDonald's has been the worse I have ever been to. First off, they didn't want to take my order. They kept saying to use the kiosk to order...Which I denied, then they had me waiting 10 minutes just to take my order. Second, after I ordered, my food took 23 minutes until I got it. Kids were already crying.... I also wanted a Frapp, they stated their machine was broken. This is the last time I will be coming here. Not worth my money.
Atmosphere: 1
Food: 1
Service: 1
Wow... I'm on complete shock. I was told to park for just 4 breakfast sandwiches and I've been waiting nearly 10 minutes already. I still haven't received my order. Absolutely rude and terrible service!
Atmosphere: 1
Food: 1
Service: 1
Service was incredibly slow and I REALLY dislike using the self serve kiosk
Atmosphere: 2
Food: 3
Service: 2
I hate coming to this mcdonalds. It takes for ever to get your food wether you order inside, drive thru or doordash/ubereats. Staff is very unorganized. Orders are wrong 80% of the time. I ordered on drive thru last week and was asked to park at a number. I waited for 20 minutes before going in. I was informed they had forgotten my order and gave me extra fries as an apology.. today my sausage in my breakfast sandwich was undercooked. It hardly had any color, it was drenched in oil and hashbrown was barely warm and not cooked all the way. I only come when my son wants mcdonalds but the last few years service has gotten terrible!!
I have gone to this McDonald's 3 times and every single time they get my order wrong always food missing from my order and you try to call the phone it's always busy or they never pick up
Atmosphere: 3
Food: 4
Service: 2
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