Buffalo Wild Wings
254 Town Center Pkwy, Santee
(619) 596-4625
Recent Reviews
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I really do not write bad reviews, however the experience last night was just not worth spending money here anymore.
We were watching Monday night football with many other patrons and everyone was into the game. Halfway through the third quarter they turn off the sound to the game and start playing the San Diego soccer game REALLY LOUD. Distractingly, over the top loud. No warning, no notice. Everyone around us was disappointed and grumbling to the server and starting to leave. We left also and we had just ordered a tall beer and left it behind as it was too loud to stay.
Earlier we had ordered the Parmesean Chicken melt sandwich and a salad. They were delivered without silverware and we had to wait about 10 min to finally recieve something to eat the salad with. The sandwich, which is $15 had barely any chicken on it and was cut in half. One of the halves had no chicken and only sauce and parmesean cheese. The was one of the poorest excuses for a sandwich (especially at that price) we have had in a long time.
The server seems slow and unattentive. Mentioned the menu indicates the sandwich comes with a side of marinara and asked for it and she never brought it out.
$47 for a very small lame chicken sandwich, salad, two beers and terrible experience.
Atmosphere: 3
Food: 2
Service: 2
I like to drive for UberEATS, to hussle in some extra cash, and more often than any other company of their size they consistently miss items in the order. The missing items is one thing, but their reaction to it is appalling. I will never eat there personally. Here is why
When the item is truly unavailable, I ask what replacement to put in. They refuse any replacement, and either ask me to deliver the order with the missing items, or to call Uber and get a refund for the customer. Like, who wants an incomplete order, that is delivered at a costly premium, with a measly side order refund. Just allow me to call the customer and let me give them some other options, regardless if the option selected is slightly more. Own your shortcomings!!!!
Service: 1
The food is OK, the service is so so, the atmosphere a bit too noisy for my taste personally
Atmosphere: 2
Food: 3
Service: 3
Is a great place to have a drink, watch some games, and eat some wings. Waiting to go back after my healing process from the wisdom teeth removal.
Atmosphere: 5
Food: 5
Service: 2
Always great service
Atmosphere: 4
Food: 4
Service: 4
Great food , excellent service. Had the game on and beers were ❄️, what more do you need or expect
Atmosphere: 5
Food: 5
Service: 5
Countless times this location has disappointed me—both in service and food quality. Other Buffalo Wild Wings locations are consistently better in every way.
First, the online order system is a mess. Pick-up times are inconsistent, and more often than not, the food comes out cold. I can tolerate waiting five minutes—but today, 9/20/2025, was the last straw.
I understand being short-staffed, but that’s no excuse for poor service. An experienced, attentive server would have checked online orders right away. Instead, this waitress dragged her feet, prioritizing her tip-paying dine-in tables while my order sat in the back. I waited ten minutes, and by the time she handed it over, everything was cold.
To make it worse, she refused to provide ranch unless I paid extra—something most people expect automatically with wings. I left it off my order by mistake, but her attitude made it clear she couldn’t care less.
The whole experience was unacceptable. Unprofessional. Disrespectful. I will never order from this location again, and I strongly urge others not to waste their time here either. Dine-in may be different, but online orders are clearly treated as an afterthought.
I rarely write reviews, but this place has pushed me past my limit. Absolutely horrible.
Atmosphere: 1
Food: 3
Service: 1
The waiter just seemed to automatically not want to serve us. Never came by to check on us & I had to walk to him & asked for napkins he was annoyed.
Atmosphere: 5
Food: 5
Service: 1
Food is good and good service.
Atmosphere: 5
Food: 5
Service: 5
❤️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It’s usually pretty good when we go to eat there. last time we went, the martini was horrible. The food was overcooked and it smells like pee in there so bad you guys really need to change your carpet it’s filthy.
I don’t think I’ll be returning until you guys change your carpet!
Atmosphere: 2
Food: 3
Service: 3
Wings/boneless were a bit underdone. Special request slot taken away from Online ordering and when you call to make any adjustments/requests for your food they fail to make it happen most of the time. I am fairly dissapointed with the chain as its not the first BWW in San Diego that I've been to.
This was probably the worst dining experience I have ever had at a chain restaurant. The restaurant was dirty with trash and food all over the floor in the dining area. Our food came out so burned it was inedible and our server seemingly disappeared, so I had to go the front and request the hostess to get the manager for me. The manager thankfully took the burned food and promised us new food, but only half of the order came back out. I, again, and to go out of my way to get a hold of our server to request the rest of our meal. The manager never followed up with us, and our server was apparently not updated by the manager on the situation. A military discount was applied to our final payment without discussion–I assume it was supposed to be an apology for the poor experience, but they did not confirm if we already had a military member with us to see if we were already applicable for the discount to begin with. Just an entirely disappointing time. I would not recommend it to anyone.
Atmosphere: 1
Food: 1
Service: 1
Food took forever to arrive even though it wasn’t busy. And it arrived cold it was as if I was being served leftovers.
Atmosphere: 2
Food: 2
Service: 2
Never felt more bloated after eating this food in my life. Go to dirty birds or some other chicken wing place hell to the no.
Atmosphere: 1
Food: 1
Service: 1
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