Carl’s Jr.
10009 Mission Gorge Rd, Santee
(619) 562-8715
Recent Reviews
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Ordered two big carls...got two burnt hocky pucks...this is the 2nd time..
Please close so they can put in a burger king
Atmosphere: 3
Food: 1
Service: 2
I don't like the AI drive-thru
Food: 4
Service: 4
The AI that takes your order in the drive thru is annoying. Made a mistake on my last visit I didn't catch. Ordered zucchini but got a zucchini star. Yuck.
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Western Bacon Cheeseburger
9 out of 10 times I come and eat here they get my order WRONG, it’s amazing that they just don’t get it right. What hurts is that I always pay extra for the double meat and I get home and it’s single. The manager running this restaurant should be replaced (chubby bald headed guy)
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Big Carl
This restaurant has consistently been a disappointment. In all the visits over the years, my order has been wrong more than it's been right. For some reason, I keep giving them another try. Yesterday I struggled through the "AI" drive through ordering process and ordered a hamburger. I asked for "no pickles" which was clearly printed on the screen and receipt. My second bite in, guess what.....lots of pickles! I think I've had enough bad experiences here.
Atmosphere: 1
Food: 1
Service: 1
Ordered a shake. It was very runny, like cold milk instead of a shake. Maybe they were just having a bad day...
Atmosphere: 3
Food: 2
Service: 2
On 4:45pm I went through the dine in, I ordered a famous cheese on sourdough bread well done meat. The meat was very burnt and dry seemed to be reheated and not fresh.
Atmosphere: 3
Food: 1
Service: 3
Fries was very hot
Atmosphere: 5
Food: 5
Service: 5
Good burgers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Fries
Carl's Jr. Seems to always be consistent, however staffs seem to fluctuate from one to another. But in general they're pretty nice.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
A.I. menu at the drive thru is clumsy and slow. I have learned to talk to it but not everyone is able or knows to do this, so cars in front of you take forever to order and customers are getting frustrated.
With choosing to use A.I. Carl’s Jr will loose out in the long run.
Atmosphere: 2
Food: 3
Service: 1
We used to get food here a lot and always had a good experience until the AI drive through. Now we only visit if we are able to order through the app and pick up, which isn't often with our busy schedule. I miss the food but it isn't worth the hassle.
Food: 4
We used to get food here a lot and always had a good experience until the AI drive through. Now we only visit if we are able to order through the app and pick up, which isn't often with our busy schedule. I miss the food but it isn't worth the hassle.
Food: 4
Food was cold. Shake was melted
Atmosphere: 3
Service: 3
Next to Panera, they are the slowest drive thru in
Food: 5
Service: 1
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