Jack in the Box
8500 Magnolia Ave, Santee
(619) 258-5492
Recent Reviews
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Every time I go here there is something wrong with my order. I order something but is not added, I order another time and is not placed in my bag but still pay for it.... getting fed up with these people.
Atmosphere: 2
Food: 4
Service: 3
Just went there to grab tacos and they were having a xmas party with music and dancing best Jacks I've ever been to
Atmosphere: 5
Food: 5
Service: 5
Only thing is this place isn't setup to scan the Jack app to gain points for purchase. Had to make my purchase on the app which is kind of annoying, but then realized they have better deals and they are only offered on the app! They have a Jumbo Jack meal for 2 thats cheaper than a single combining the restaurant. Staff was nice and food was good but I hated having to jump through hoops to get the same food at a better price.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Jumbo Jack, Two Tacos, Chicken Teriyaki Bowl w Brown Rice, Onion Rings
This last visit was horrible. Took 10 mins from the speaker to the window and there was only my car and the car ahead of mine. Some young girl at the window never apologized for the wait and seemed untrained. Saw another on her phone wondering if that's why the wait was so long. Anyway, once I got my food,(4 tacos) I drove 3-4 mins home to cold and messy tacos..
Smh. Normally the morning crew does well but this night, it was BAD!
Atmosphere: 1
Food: 1
Service: 1
Hamburger kept falling apart because of too mayo on it.
Atmosphere: 5
Food: 3
Service: 5
I was a loyal JITB customer. At my recent visit I asked for a large cup of just ice with my order and the staff said it would cost over $3.00! The staff said their manager is on vacation and they didn't have the authority to make a one time exception. The staff said they'd call the police if I didn't leave. I've noted the company's failure in the news. This location's poor handling at service and the high volume of competition in that area ensures its failure, and my inability to recommend it.
Atmosphere: 1
Food: 1
Service: 1
We come her often, but after today im not so sure we will be back. I ordered the chicken teriyaki bowel and it was spoiled. The broccoli was brown and the chicken had green specs inside and out.
Atmosphere: 3
Food: 1
Service: 2
10/10 best service I've had at a drive through EVER!
Atmosphere: 5
Food: 5
Service: 5
This is the one of the best jack in the box I have visited, the place is clean and food tasted really good. 🦤🛵
Atmosphere: 5
Food: 5
Service: 5
No frills just good hot food and clean
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always a great place to get a late meal. Food is always tasty. Good amount of parking.
Atmosphere: 5
Food: 5
Service: 5
I go here often, I work nights down the street and like to grab a shake for lunch. But the problem here is this one Hispanic lady always says they are taking cash only. I'm not even joking, every time she's working and I hear her voice I already know she's gonna say cash only. Tonight I came prepared with cash and asked for an oreo shake. She said they only had vanilla so I said ok. When I pulled up to the window I could clearly see the container with oreo crumbs half full. She rolled her eyes at me and began talking trash about me in spanish to her friend in the back, she can’t even make a shake without throwing a fit.
Bad experience.
Atmosphere: 1
Food: 1
Service: 1
Old reheated fries and spoiled half & half creamer. Everything else was ok. I'm just dissapointed that I paid full price for old food that isn't edible.
Atmosphere: 4
Food: 2
Service: 3
Sometimes when I get food here, the food tastes like plastic and chemicals. It reminds me of the smell of the grill cleaner used when I used to work fast food. I don't think they rinse their grill well enough here after using it ir something
It's happened like 6 times and its always random. It makes the food completely inedible and i can only imagine what horrible chemicals are going into my body when I try
Atmosphere: 3
Food: 1
Service: 5
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