Kung Fu Tea
9535 Mission Gorge Rd suite i, Santee
(619) 312-0880
Recent Reviews
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It was my first time. Very bad customer service . When I went there there was no greeting or smiling. When I said hello the cashier was not even replying. She kept a straight face. I felt insulted. Still I gave her a tip. But I regret that now. Will never go there again. I don’t wanna see their attitude at my own expense .
I used to love coming here weekly for my boba tea as it is delicious. However, after my most recent visit which was about a week ago, the young gentleman with very bad acne who took my order was not friendly or helpful at all. Maybe because he was busy talking to his co-worker about some internet issue they were having? No, "Welcome", or "Hi there!" or "How can I help you?" No greeeting whatsoever! In fact, he seemed very annoyed when I changed my mind from having it blended to just over ice. He had such a terrible, arrogant attitude, I actually thought he was most likely the son of the owner. Because you only act like that if you have no fear of being fired. That said, I doubt I'll be coming back. It's bad enough that their smaller sized drinks are almost $8.00 total. That's more expensive than my regular drink at Starbucks! With those prices, they should be more customer service oriented, friendlier, and have less attitude. Maybe that's why there were only 2 other customers inside the store sitting down. You're not that busy to be so rude. I'm sorry I don't fit the criteria of the majority of your customers who are much younger than myself. My money is just as green.
Tea was delicious. Place needs a deep cleaning though
if you love, Boba and bubble tea as much as I do, I highly recommend this place. My personal favorite item to get there is the large s’mores shake filled with graham cracker dust swirled into amazing marshmallow flavored milkshake type thing along with tapioca pearls tons of them. I add that on cause I love it, but it’s the best thing I’ve ever tasted if you love s’mores and you love desserts like that I also like their classic milk tea highly recommend.
Kid-friendliness: definitely a family friendly place, but I’ve never actually stayed to drink my drinks because that’s what I go there mainly for because it is a drink place mostly but my kids like it there so that’s good ha ha ha ha
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry, Kung Fu Milk Tea
Greeted by a delightful young man as soon as I entered the shop.
He was very personable and informative. The shop is in immaculate condition as far as cleanliness. He wanted me to be sure that customers know there are 3 new choices of "milk / non-milk" add-ins. My boss wanted the Thai Tea with milk and Boba which she loves so that was our purchase. In and out quickly as he is efficient. I have nothing but good things to say about this business! Thank you so much Kung Fu Tea! Will return often!
Atmosphere: 5
Food: 5
Service: 5
First time visiting and it will not be my last. Very friendly staff and a menu with a wide selection. My drink tasted better than I expected too!
Atmosphere: 5
Food: 5
Service: 5
I have been there 3 times the first two visits were great … the third one was horrible because there was a lady working there was so rude .. they forgot to add boba to my drink so i asked for it so the lady came said extra 75 cents which I don’t mind paying so i went to pay the 75 cents the girl was the cashier said no its ok .. so the lady came running asking me to pay the 75 Cents IN A VERY BAD WAY .. SO RUDE
Atmosphere: 1
Food: 5
Service: 1
Place is always pleasant and friendly. My family and I Iove going to this shop. Yummy dessert treats ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kung Fu Milk Tea
First time visiting and it will not be my last. Very friendly staff and a menu with a wide selection. My drink tasted better than I expected too!
Atmosphere: 5
Food: 5
Service: 5
Amazing staff. Very nice and accommodating. Will go back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always my favorite boba place... ❤
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Kung Fu Milk Tea
I came here a lot of time and I don’t have any problems before but today they’re totally disappointed me.So when I came one person in the front of me ordering and it’s my turn next I’m standing kinda behind but a bit far away from that person and I just look at the menu to see what’s new in the menu and I already know what I wanted for my orders but the cashier just walk to the back after finished the person in the front of me and start making drink and didn’t ask me or pay attention that I wanna order already.So one random guy just cut in the front of me and start ordering and I did mention it’s my turn next but he already finished his order and the cashier didn’t say anything either.And they made mistakes with my husband drink I said no toppings for the slush drink but he still put in wrong order and made it wrong and even it’s 75 cents for extra charge still he didn’t mention at all about it and no sorry when I said it was wrong when I told him. I ordered the Puffle it was cold and hard my baby couldn’t eat it.They remake it but i gotta come back twice because their mistakes and didn’t say anything or do anything to make it up.I felt their customer service today was bad I wouldn’t come back again after today I felt they don’t care about the customers at this point.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Sugar Level, Egg Waffle, Kung Fu Milk Tea
The staff is friendly, and the service is quick. I ordered the mango slush and it was delicious. The drinks can be customized to accommodate any dietary needs. I’ll definitely keep returning to try the other drinks.
Atmosphere: 4
Food: 5
Service: 5
our favorite boba
Atmosphere: 5
Food: 5
Service: 5
This is my go to boba place! I go here once a week!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taro, Kung Fu Milk Tea
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