Food always on point. Burgers and tots made right each time. Don't forget to get a slush with needs. The best!
Atmosphere: 5
Food: 5
Service: 5
Alanna Saenz
This sonic location has become apart of our tradition before going to see Christmas lights (although we do visit throughout the year too) .. tonight was just unacceptable service and inexcusable. We order and the machine wasn’t even working, the order on the screen was someone else’s order. 30min goes by and they finally come with just the drinks and to take payment (this was after my husband got out of the car to pay at the window but they refused and sent him back to wait) .. another 25 min of them having my card, and waiting on the food, my kids getting antsy and hungry. Food runner comes out and hands me my card, receipt and the food. Just to come back not even a minute later to ask for our order back after we started handing it to our kids. Literally just to comeback a min later with the same bags and box. When we questioned her as to why, she got defensive and blamed management so I asked to speak with said manger. The lady comes to my car and apologized for being short staffed (ok I get it) but our food was cold, wrong food items in the bag and she just kept blaming it on no staff… I felt bad for her but I still expect a certain level of accountability especially as someone who’s worked in food service for MANY years including in management positions. It’s always been slow, but tonight just was the icing on the cake. We won’t be returning unfortunately.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Onion Rings
Timothy T.
This particular location is a bit hidden in Lakeside, but it's absolutely worth the drive. By far one of the best fast-food restaurants to eat.
Service is good with timely responses when ordering. I had quick response times when the place is not too busy, but I would expect an appropriate wait time during the lunch rush.
The food is excellent. Chilli dogs and burgers are good, and the sides are actually worth the buy here, unlike some other places. The milkshakes are great as well if you need something to cool down.
Sonic is a nice little place to park and eat at if you want to grab something on the road, but even though this one is more out of the way it's still a great place to go. The driveway is clean and the building is well maintained. All the kiosks work well and haven't been eaten away by the sun. I would say if you have a lower car you might need to let passengers crawl over to the driver side, but otherwise the experience is overall pretty solid.
No, I did not see any hedgehogs, but I did see a bald man in a red flight suit ordering in the other stall. Odd fellow...
First time i've ever been a sonic and I just went for the breakfast menu. I got a bacon toastee and a breakfast burrito with a cold brew! The toastee was by far my favorite. I went through the drive through and service was wonderful.
Food: 5
Service: 5
Pete Lawrence
A nice place to eat, but the drive thru is slower than most, but the food is really good for fast food
Atmosphere: 4
Food: 4
Service: 4
Joskia Anderson
Great service friendly staff and very quickly given fresh good!
L C
I just left the 10515 Mission Gorge Road Santee location and honestly, this was one of the worst customer service experiences I’ve ever had. The woman taking drive-thru orders had a terrible attitude — rude, sighing, and clearly frustrated the entire time. My receipt says Michelle, but the person who handed me my food was different, so I’m not even sure who was responsible.
The girl in the black shirt (maybe a supervisor?) was huffing, puffing, and complaining while working — super unprofessional. To make things worse, it took a while to get my food, and it wasn’t even busy. There’s just no reason for that kind of delay or attitude.
It really felt like no one there cared about their job or their customers. This was my first time visiting this location and it will definitely be my last. I’ll gladly drive further to another one where people actually care about customer service.
Atmosphere: 1
Food: 2
Service: 1
Sammy Sahidi
Whoever is in charge of packing and sealing the to go orders tonight should be fired, Around 10pm 9/9/25 I am missing multiple items. This is extremely unprofessional to be happening multiple times. On top of that the quality of what is being served is not far from trash. My drink was flat and nearly tasteless. For a $8 drink I would expect much more. And the corn dog seemed like it was almost raw but thrown into a microwave to “cook”. Horrible. Do not come here and save your money. Keep your family far away from this poison.
Atmosphere: 2
Food: 1
Service: 1
Christian Wille
A little pricey for the couple things we got, put the kids enjoyed it
Atmosphere: 5
Food: 5
Service: 5
Leah Winstead
We love Sonic drinks, and they have the best Dr. Pepper in town along with the chipped ice. The staffis usually friendly. There really isn't an atmosphere, since you stay in your car. I've been going here for years, and my biggest problem is still the same. They can be incredibly slow. I would say 50% of the time it's reasonable, but the other 50% of the time we are waiting 10-30 minutes for a couple of sodas, or sodas and an order of fries. They don't have to be busy for it to take that long either. It blows my mind sometimes, and we avoid going probably half as often because of it.
We have given multiple chances to sonic they have failed to prove they can do food service properly. Foot long coney's either not cooked properly or so overcooked the they turn to rubber. Ok so decided ok let's try a simple BLT surely they can make it right, nope it tasted like it was burnt bacon lettuce was super old tomato was ok bread that smelled like peanut butter. Ok husband decided popcorn chicken and well when he couldn't chew though it hardly we have decided they are obviously an epic fail. If I could I would mark it as -5 star. Ok here it is 4 years later same bs but hey here are 2 medium drink tokens but hey no forks for you chili dogs×2 and can not get your drinks right so have fun waiting till we get asked why my food hasn't arrived.
Atmosphere: 1
Food: 1
Service: 1
Daniel Hernandez
This location has the best quality in food and service! Nicholas is awesome for his consistent good attitude and never forgets a thing in the order. This place deserves more attention 🙌
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sonic Blasts, Burger, Fries
Miriam Ro
The guy who help me in the drive thru was super nice
Food: 5
Service: 5
Lupe c
Awesome customer service....with a 😁
Atmosphere: 5
Food: 5
Service: 5
Robin Davis
Unfortunately yall have gone down hill over the years you wait 20 mins for your order even when slow. Your food is cold. Go somewhere else
Food always on point. Burgers and tots made right each time. Don't forget to get a slush with needs. The best!
Atmosphere: 5
Food: 5
Service: 5
This sonic location has become apart of our tradition before going to see Christmas lights (although we do visit throughout the year too) .. tonight was just unacceptable service and inexcusable. We order and the machine wasn’t even working, the order on the screen was someone else’s order. 30min goes by and they finally come with just the drinks and to take payment (this was after my husband got out of the car to pay at the window but they refused and sent him back to wait) .. another 25 min of them having my card, and waiting on the food, my kids getting antsy and hungry.
Food runner comes out and hands me my card, receipt and the food. Just to come back not even a minute later to ask for our order back after we started handing it to our kids. Literally just to comeback a min later with the same bags and box.
When we questioned her as to why, she got defensive and blamed management so I asked to speak with said manger.
The lady comes to my car and apologized for being short staffed (ok I get it) but our food was cold, wrong food items in the bag and she just kept blaming it on no staff… I felt bad for her but I still expect a certain level of accountability especially as someone who’s worked in food service for MANY years including in management positions.
It’s always been slow, but tonight just was the icing on the cake. We won’t be returning unfortunately.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Onion Rings
This particular location is a bit hidden in Lakeside, but it's absolutely worth the drive. By far one of the best fast-food restaurants to eat.
Service is good with timely responses when ordering. I had quick response times when the place is not too busy, but I would expect an appropriate wait time during the lunch rush.
The food is excellent. Chilli dogs and burgers are good, and the sides are actually worth the buy here, unlike some other places. The milkshakes are great as well if you need something to cool down.
Sonic is a nice little place to park and eat at if you want to grab something on the road, but even though this one is more out of the way it's still a great place to go. The driveway is clean and the building is well maintained. All the kiosks work well and haven't been eaten away by the sun. I would say if you have a lower car you might need to let passengers crawl over to the driver side, but otherwise the experience is overall pretty solid.
No, I did not see any hedgehogs, but I did see a bald man in a red flight suit ordering in the other stall. Odd fellow...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Fries, Cheeseburger, Footlong Quarter Pound Coney
First time i've ever been a sonic and I just went for the breakfast menu. I got a bacon toastee and a breakfast burrito with a cold brew! The toastee was by far my favorite. I went through the drive through and service was wonderful.
Food: 5
Service: 5
A nice place to eat, but the drive thru is slower than most, but the food is really good for fast food
Atmosphere: 4
Food: 4
Service: 4
Great service friendly staff and very quickly given fresh good!
I just left the 10515 Mission Gorge Road Santee location and honestly, this was one of the worst customer service experiences I’ve ever had. The woman taking drive-thru orders had a terrible attitude — rude, sighing, and clearly frustrated the entire time. My receipt says Michelle, but the person who handed me my food was different, so I’m not even sure who was responsible.
The girl in the black shirt (maybe a supervisor?) was huffing, puffing, and complaining while working — super unprofessional. To make things worse, it took a while to get my food, and it wasn’t even busy. There’s just no reason for that kind of delay or attitude.
It really felt like no one there cared about their job or their customers. This was my first time visiting this location and it will definitely be my last. I’ll gladly drive further to another one where people actually care about customer service.
Atmosphere: 1
Food: 2
Service: 1
Whoever is in charge of packing and sealing the to go orders tonight should be fired, Around 10pm 9/9/25 I am missing multiple items. This is extremely unprofessional to be happening multiple times. On top of that the quality of what is being served is not far from trash. My drink was flat and nearly tasteless. For a $8 drink I would expect much more. And the corn dog seemed like it was almost raw but thrown into a microwave to “cook”. Horrible. Do not come here and save your money. Keep your family far away from this poison.
Atmosphere: 2
Food: 1
Service: 1
A little pricey for the couple things we got, put the kids enjoyed it
Atmosphere: 5
Food: 5
Service: 5
We love Sonic drinks, and they have the best Dr. Pepper in town along with the chipped ice. The staffis usually friendly. There really isn't an atmosphere, since you stay in your car. I've been going here for years, and my biggest problem is still the same. They can be incredibly slow. I would say 50% of the time it's reasonable, but the other 50% of the time we are waiting 10-30 minutes for a couple of sodas, or sodas and an order of fries. They don't have to be busy for it to take that long either. It blows my mind sometimes, and we avoid going probably half as often because of it.
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
We have given multiple chances to sonic they have failed to prove they can do food service properly. Foot long coney's either not cooked properly or so overcooked the they turn to rubber. Ok so decided ok let's try a simple BLT surely they can make it right, nope it tasted like it was burnt bacon lettuce was super old tomato was ok bread that smelled like peanut butter. Ok husband decided popcorn chicken and well when he couldn't chew though it hardly we have decided they are obviously an epic fail. If I could I would mark it as -5 star. Ok here it is 4 years later same bs but hey here are 2 medium drink tokens but hey no forks for you chili dogs×2 and can not get your drinks right so have fun waiting till we get asked why my food hasn't arrived.
Atmosphere: 1
Food: 1
Service: 1
This location has the best quality in food and service! Nicholas is awesome for his consistent good attitude and never forgets a thing in the order. This place deserves more attention 🙌
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sonic Blasts, Burger, Fries
The guy who help me in the drive thru was super nice
Food: 5
Service: 5
Awesome customer service....with a 😁
Atmosphere: 5
Food: 5
Service: 5
Unfortunately yall have gone down hill over the years you wait 20 mins for your order even when slow. Your food is cold. Go somewhere else
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