had an unpleasant experience during my recent visit to this Subway. The employee named Issice was consistently rude and dismissive while taking my order, which created a very unprofessional atmosphere. I hope management addresses this behavior, as customer service is an important part of the experience.
Atmosphere: 1
Food: 1
Service: 1
Sheila Barefoot
I was very disappointed with the service and food quality. Very little meat on sandwich. I was offered several options for which I was later charged. It would've been better to know the extra charges beforehand. Very disappointed and won't return. I want a refund.
Atmosphere: 4
Food: 2
Service: 1
Jesus Cordova
Customer service was not good it looked like she was not happy to be there,, the minute we walked in instead of greeting us she told us if we were using coupons that location does not accept them even though there was coupons on the register like they had accepted them ,I watch three ladies walk in after me and in the middle of their sandwiches being made they walked out because the girl kept telling them no to questions they were asking about the sandwich I don't know what the problem was I heard the lady say they were willing to upgrade. Not a good experience.
Atmosphere: 4
Food: 4
Service: 1
Kaylee Guler
I’ve been here and other locations dozens of times and never been told “you’d be charged for extra veggies”.. I asked the lady yesterday to add extra olives because I ordered a foot long and she said they can only put 6 olives on a foot long. And then I asked for a 6 inch sub you can only put THREE singular olives. She said yes.. I told her the same thing I said above in my first sentence and told her to add them anyways I guess- and she just stared at me 🤣 She then didn’t charge me extra for the “extra” 4 olives she put on my sandwhich. I normally don’t care but dude i’m spending 15 dollars on a sandwich and you can only put 4 of each veggie which mind you looked OLD and like they had been sitting out. I work at a food establishment as well and also a high end hotel and this was odd. I don’t think I’d come back.
Atmosphere: 5
Food: 2
Service: 3
Derrion Thompson
Extremely disrespectful likes to go off topic of the food service and ask about your personal life and say offensive slurs and has horrible hygiene definitely needs to be looked into the manager provides horrible service and is discriminatory
P Young
Staff was courteous, restaurant was clean and order was ready 5 minutes early. Sandwiches were made correctly, fresh, and other than not having black olives was perfect.
Atmosphere: 4
Food: 5
Service: 5
Daniela Rocha
Maxine was such a sweet and kind woman. She was full of smiles and gave great customer service. I would definitely come back just for her! We need more of her everywhere:)
Atmosphere: 5
Food: 5
Service: 5
gina n
I ordered in app and subs were ready on time and perfectly made. Store is very clean every time I visit this location.
Atmosphere: 4
Food: 5
Service: 5
Demetrius Pearce
I made a mobile order last night and ordered 2 outlaw’s with just mayo and garlic aïoli, when coming to eat the sandwich, it was saturated with the sauces and basically inedible, I called to inform of the issue and the employee just told me that there was nothing she could do about it and basically recommended me to go to another location next time. Poor customer service at its finest.
Atmosphere: 1
Food: 1
Service: 1
Rene M. Cuenca
Well I guess I should have read all the reviews for this place because it seems everyone has had the same experience and problems I had dealing with this place. Do not order on the app sandwich will not be made in advance due to low staffing. Got it 👍
What kind of a sandwich place doesn’t have bread? This location not only was out out all of their bread to make sandwiches but the employee was pretty rude about it too!
Atmosphere: 1
Service: 1
Jenevieve Whyte
I’m called to order a sub. But the person who answered…ENGLISH IS THEIR SECOND LANGUAGE. I gave up.
Service: 1
A C
Every morning at 9 I come in either the systems down
Atmosphere: 1
Food: 1
Service: 1
Shahbaz Khan
Terrible customer service is a understatement. This lady did not want to be there.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Veggie Delite
Kristie Florence
3rd time I've been here in the last month and they're out of oven roasted chicken every time!!!
had an unpleasant experience during my recent visit to this Subway. The employee named Issice was consistently rude and dismissive while taking my order, which created a very unprofessional atmosphere. I hope management addresses this behavior, as customer service is an important part of the experience.
Atmosphere: 1
Food: 1
Service: 1
I was very disappointed with the service and food quality. Very little meat on sandwich. I was offered several options for which I was later charged. It would've been better to know the extra charges beforehand. Very disappointed and won't return. I want a refund.
Atmosphere: 4
Food: 2
Service: 1
Customer service was not good it looked like she was not happy to be there,, the minute we walked in instead of greeting us she told us if we were using coupons that location does not accept them even though there was coupons on the register like they had accepted them ,I watch three ladies walk in after me and in the middle of their sandwiches being made they walked out because the girl kept telling them no to questions they were asking about the sandwich I don't know what the problem was I heard the lady say they were willing to upgrade. Not a good experience.
Atmosphere: 4
Food: 4
Service: 1
I’ve been here and other locations dozens of times and never been told “you’d be charged for extra veggies”.. I asked the lady yesterday to add extra olives because I ordered a foot long and she said they can only put 6 olives on a foot long. And then I asked for a 6 inch sub you can only put THREE singular olives. She said yes.. I told her the same thing I said above in my first sentence and told her to add them anyways I guess- and she just stared at me 🤣 She then didn’t charge me extra for the “extra” 4 olives she put on my sandwhich. I normally don’t care but dude i’m spending 15 dollars on a sandwich and you can only put 4 of each veggie which mind you looked OLD and like they had been sitting out. I work at a food establishment as well and also a high end hotel and this was odd. I don’t think I’d come back.
Atmosphere: 5
Food: 2
Service: 3
Extremely disrespectful likes to go off topic of the food service and ask about your personal life and say offensive slurs and has horrible hygiene definitely needs to be looked into the manager provides horrible service and is discriminatory
Staff was courteous, restaurant was clean and order was ready 5 minutes early. Sandwiches were made correctly, fresh, and other than not having black olives was perfect.
Atmosphere: 4
Food: 5
Service: 5
Maxine was such a sweet and kind woman. She was full of smiles and gave great customer service. I would definitely come back just for her! We need more of her everywhere:)
Atmosphere: 5
Food: 5
Service: 5
I ordered in app and subs were ready on time and perfectly made. Store is very clean every time I visit this location.
Atmosphere: 4
Food: 5
Service: 5
I made a mobile order last night and ordered 2 outlaw’s with just mayo and garlic aïoli, when coming to eat the sandwich, it was saturated with the sauces and basically inedible, I called to inform of the issue and the employee just told me that there was nothing she could do about it and basically recommended me to go to another location next time. Poor customer service at its finest.
Atmosphere: 1
Food: 1
Service: 1
Well I guess I should have read all the reviews for this place because it seems everyone has had the same experience and problems I had dealing with this place. Do not order on the app sandwich will not be made in advance due to low staffing. Got it 👍
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
What kind of a sandwich place doesn’t have bread? This location not only was out out all of their bread to make sandwiches but the employee was pretty rude about it too!
Atmosphere: 1
Service: 1
I’m called to order a sub. But the person who answered…ENGLISH IS THEIR SECOND LANGUAGE. I gave up.
Service: 1
Every morning at 9 I come in either the systems down
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service is a understatement. This lady did not want to be there.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Veggie Delite
3rd time I've been here in the last month and they're out of oven roasted chicken every time!!!
Atmosphere: 1
Food: 1
Service: 1
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