Wendy's
9655 Mission Gorge Rd, Santee
(619) 448-4990
Recent Reviews
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Food was great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chili, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Jr Cheeseburger
Disappointed with the Experience
It’s a little disappointing that, with how expensive things are these days, places don’t seem to take more pride in their service or quality.
I recently went through the drive-thru and ordered a large Coke, a burger, nuggets, and fries. Unfortunately, the experience was underwhelming. The Coke was leaking and dripping everywhere — I had to wipe the entire cup down just to avoid it spilling all over me and the inside of my car. On top of that, the nuggets and fries were cold, which really took away from the meal.
The only thing that was done right was the burger — it was warm and tasted fine. But overall, for the price, I expected better quality and care.
Food: 2
Service: 1
I love the Wendy's mobile App. So many great deals!
I tried to order from here at 1100 they pushed it back several times before cancelling my order at 1140pm. Wasted 40 minutes of my time for what? I will not ever come or order from here again. Thats terrible. Imagine being hunfmgry waiting near an hour to have to wait again for a second time. These are 20 an hour employees?
Atmosphere: 1
Food: 1
Service: 1
Wendy's has always been my go-to fast food Burger because the meat patties were big juicy and cooked to order.
Like many fast food restaurants the cooks on the front line have gotten used to pre-cooking all the food and reheating it on the grill... whether they pre-fry the chicken breast or cook the patties and then we cook them. There's no mistaking this it's the only possible way they can give you your food in 3 minutes.
Everything is geared to speed and not quality. On top of that the cost of this junk food has doubled. The least I can do is give you the best possible quality junk food by not pre-cooking it.
I don't know why they don't realize that In n Out cooks everything to order and that's why the lines at their restaurants are 10 to 20 times longer than the lines at their restaurant.
When it comes to food take the time to make a quality meal stop pre-cooking. And please do not reply to me that the meats are not pre-cooked I'm not guessing I know this.
Fries are hot every time I go there
Food: 5
All good 👍
Atmosphere: 5
Food: 5
Service: 5
Son of baconator was not bad for$3.
Atmosphere: 4
Food: 5
Service: 5
Love getting their chili! Great customer service too
Recommended dishes: Chili
Horrible service lady was rude and she looked like the manager
Service: 1
Restaurantji Recommends
I prefer the salads. Points deducted for homeless camping on property
Atmosphere: 1
Food: 5
Service: 5
Check your account after going here. I just got breakfast there and noticed that the employees were acting shady. They held on to my debit card a little too long so I checked my account when I got to work and seen that they charged my card twice. Someone bought themselves breakfast with my card too. I’m disputing it with my bank but I’ll never go back to this location.
Atmosphere: 1
Food: 4
Service: 1
Lady on the microphone was very unprofessional for starters, horrible service. when I got to unpack my food at home, I found a smashed breakfast baconator. Everything else was fine, ok in quality but I called in to see what I can do about a replacement item sense I couldn't eat what I paid for and the lady on the phone caught and attitude and gave me the run around over some food I paid for and hung up the phone. I highly recommend saving you money or going to a different location.
Atmosphere: 1
Food: 1
Service: 1
My wife placed on online order, when we went to pick up the order they took a long time to make the order and the quality of the food and service was substandard and disappointing they dropped the ball
Atmosphere: 1
Food: 1
Service: 1
I made two separate orders but said it was to stay. She bagged my food. Then I said, "Can you put these on a tray, it was to stay." She just handed the tray to me but wouldn't put my food on the tray for me. I hope this doesn't happen too often.
Atmosphere: 1
Food: 5
Service: 1
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